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Extended Stay America - Detroit - Novi - Orchard Hill Place

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Traveller (16)
Room & Suite (14)
Dining (2)
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Overview
  • Excellent43%
  • Very good25%
  • Average13%
  • Poor9%
  • Terrible10%
Travellers talk about
“granola bars”(5 reviews)
“long stay”(3 reviews)
“front desk”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
Offers from Extended Stay America - Detroit - Novi - Orchard Hill Place
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (66)
There are newer reviews for Extended Stay America - Detroit - Novi - Orchard Hill Place
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11 - 15 of 63 reviews
Reviewed 23 September 2016

My husband and I were in the area for a family wedding and booked this hotel through Priceline's Name Your Own Price. We got a great deal! We had just stayed at another Extended Stay outside of Grand Rapids the previous two nights, but this...More

Thank Kristen T
Response from Manager_11525, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 3 October 2016

We appreciate you taking the time to write a review and for choosing to stay with us. I am more than pleased to see you and your husband enjoyed your accommodations and the customer service provided at our front desk. Thank you again for your...More

Reviewed 18 July 2016

Responsible guest with service dog kicked out of this facility -- stayed here before -- its the same -- Customer NO SERVICE. I am visually impaired disabled person with service dog who was kicked out of this extended stay for making one too many requests...More

Thank HappyTraveler78234
Reviewed 4 July 2016 via mobile

The staff was awful and it was 92 degrees outside and the air was broken. The whole place smelt awful and I woke up to a guy right outside my window painting. Good thing I was not changing. Hotel really should train employees how to...More

1  Thank Amy M
Response from Manager_11525, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 20 July 2016

Thank you for your recent review of your stay. I am sorry to hear that the air conditioner was not working and you were startled by the painter. Your comments were reviewed by the staff, and we will take action to ensure your experience is...More

Reviewed 14 June 2016

The location was close to everything that I needed to get to. There is also a supermarket area close by to buy food for the room. A car is needed to get around, the area is very beautiful to site see.More

Thank Natasha R
Response from Manager_11525, Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 17 June 2016

I really appreciate you taking the time to post a review of our hotel. I am glad to hear that you found our staff to be helpful and that you enjoyed our location during your visit. I will be sure to share your kind remarks...More

Reviewed 23 May 2016

This was my second stay. After a pleasant first stay I booked here expecting the same about this hotel of my first stay. Things that were disappointing 1) Bathroom floor still has hair of previous guests. 2) Mediocre breakfast - I appreciate the grab and...More

Thank karthikgupta
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Novi - Orchard Hill PlaceResponded 25 May 2016

Thank you for taking the time to write a review of your stay. I sincerely apologize that we failed to meet your expectations. As this hotel’s manager, I can assure you that we will be thoroughly inspecting our rooms prior to guest arrivals as well...More

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Best Value Properties in Novi, MI
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$92 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Novi
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$92 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Novi
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (16)
Room & Suite (14)
Dining (2)
Questions & Answers
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BruceE503
28 March 2017|
Answer
Response from Eduardo B | Reviewed this property |
I think not, My workmate went with his dog and I think the pet was for free.
0
Votes
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joe e
21 November 2016|
Answer
Response from chicklittle68 | Reviewed this property |
Room 333 is the BEST one there. You enter the door, and straight ahead is a closet. Left turn and the living area is huge and expansive, large windows on both corners of the room, one facing the parking lot, another over... More
0
Votes
Shelley Matthew... S
17 November 2014|
AnswerShow all 2 answers
Response from RDO_Sarah_L | Property representative |
Hello! I apologize for the late response. Yes we do allow pets for a small fee; it's $25 per day up to $75 total. Does that help?
0
Votes
Room Tips
"The corner room is fabulous, we were given a top floor corner, it was so quiet!"
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"you can watch your car in the front parking lot from room 324"
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"Try and get a room at the back!"
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"Try for a room at the end of a wing, near a door for less traffic."
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