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Residence Inn Detroit Novi

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Residence Inn Detroit Novi
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106 Reviews from our TripAdvisor Community

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Showing 96: English reviews
South Barrington, Illinois
Reviewed 3 January 2016

Overall, EXCELLENT! Stayed here for 5 days and had plenty of time to analyze my thoughts. VERY WELL TRAINED DESK AND BREAKFAST STAFF! WELL DONE! Very nice property. Great Breakfast and one dinner. Sadly, this did not translate to housekeeping. Every day including Check In Day, something was wrong, forgotten or missing and needed attention. Fortunately, the front desk staff...

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Helpful?
Thank BAD-UNCLE-DAVE
RINOVIGM, General Manager at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to review our hotel. We do appreciate your feedback and were glad to have you as our guest for the week. We are so pleased that you enjoyed the amenities of the hotel and the service provided by the front desk and breakfast teams. Please accept our sincerest apologies for the housekeeping related issues...

Chicago, Illinois
Reviewed 25 December 2015

This hotel is really oversized rooms IMO and the property is next to woods, so if you want peace and quiet get a room on the back facing the woods. Spelt with window open in fall temps. Food was good and staff super nice. Right next to some places to eat and 1/4 mile to the Twelve Oaks Mall.

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Helpful?
Thank MotoSurf
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Dear MotoSurf, Thank you so much for completing a TripAdvisor review. We are so happy to hear you enjoyed our spacious, newly renovated suites and the scenic view of our woods-facing rooms. How fantastic that you got to sleep with the windows open in Michigan this time of year! I hope you were able to take advantage of some of...

San Antonio
Reviewed 6 November 2015

Stayed three days on a business trip. The room had a very comfortable bed, nice work area, free WiFi, and sufficient outlets for my needs. The fitness center is small but well equipped. The indoor pool is clean and includes a hot tub. Breakfast starts at 6:30 a.m. but many items are available at 6:00 a.m. The dining area is...

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Helpful?
Thank NiftyGrammy
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Dear NiftyGrammy, Your user ID is so much fun - I love it!! Thank you for reviewing our hotel. Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you were pleased with our newly renovated hotel, and the level of service we provide. We are happy you were able to take advantage...

Marlboro, New York
Reviewed 31 October 2015

This property is one of the "prior generation" formats, but it is very well maintained. During my stay I found my room to be clean, comfortable and convenient. Unlike some of this vintage, the HVAC unit was not especially loud. The breakfast was unremarkable, routine. The staff were polite and helpful.

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Helpful?
Thank IIbeach1
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Dear llbeach1, Thank you for posting a TripAdvisor review on our newly renovated Residence Inn Novi. We take great pride in our freshly updated hotel and appreciate your vote of confidence. Should your travels bring you back to Novi in the future, we hope that you will stay with us once again.

Reviewed 18 October 2015

This hotel surprised me, first they upgraded us to a two bedroom suite at no charge, second they allowed us to pick the room and floor that we wanted, and third they offered complimentary dinner in the lobby. The room was very pleasant, this was first time I felt that I was not in a hotel room but an apartment....

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1Thank K B
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for writing a TripAdvisor review on our newly renovated Residence Inn Novi. We are so happy to hear that you got that 'home away from home' feeling while staying with us, and that you enjoyed all of the fantastic value added amenities we have to offer. We appreciate you choosing our Residence Inn Novi for your hotel needs,...

Cleveland, Ohio
Reviewed 16 July 2015 via mobile

Came for 2 night stay, originally at another hotel that had problem with room and no room to switch to. Ended up here. People were so nice, understood i had just been thru bad deal with other place and really made me feel welcome. Room and a/c were quiet, bed was vy comfy. Nice choices for incl breakfast. Would stay...

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Helpful?
Thank Mreareus
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. We are pleased you enjoyed your time with us. We are so proud of our newly renovated hotel, and our staff really lives our mission to ensure every guest, every day, every stay truly gets to experience the high standards of hospitality and service they deserve. We will be looking forward to serving...

Albuquerque, New Mexico
Reviewed 10 May 2015 via mobile

Very unpleasant to get inin and out during renovations. They have to move tools out of your way to even walk into the building or get to the elevator from your car. The rooms are fine, but they should not be charging full price during the renovation. In fact, they should warn you when you book that there's an extensive...

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1Thank TDough2012
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to complete a TripAdvisor review on our hotel. I am very sorry our current appearance was not what you had anticipated. As we strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel, this sometimes requires essential renovations. We are...

Ohio
Reviewed 19 February 2015

I stayed here with my son for a hockey tournament in late January 2015. I have to say I was really happy with this hotel. The weather was icy and they kept the parking lot & walkways salted and the lobby clean. Our room was spotless and quiet. Kitchen, refrigerator, dishwasher...all clean, fresh and ready for use. Fast & easy...

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Helpful?
Thank Teri H
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. We are so happy to hear that you enjoyed your stay and the service and amenities our Residence Inn offers, including the fully equipped kitchen and amazing breakfast buffet. We will be looking forward to the opportunity to serve you again should your travels bring you back to our area.

Darien, Connecticut
Reviewed 14 January 2015

I usually stay in another nearby hotel when I come to Novi for business, but that hotel was booked, so I decided to stay at this nearby residence inn. The hotel itself is in pretty decent shape. The bathrooms and kitchen areas of the room were clean and somewhat recently updated. The staff was friendly and helpful. However, the hotel...

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Helpful?
Thank Liakat0407
Gabriel H, Front Office Manager at Residence Inn Detroit Novi, responded to this review

Thank you for taking the time to write this review and thank you for choosing our hotel on your recent trip to Novi. While we are glad that you experienced our great staff service, we are sorry that our hotel did not meet your, or our standards on your visit. We appreciate the feedback and are pleased to let you...

Portland
Reviewed 3 December 2014

I will definitely stay here again! It was very clean and the rooms are very large with a full kitchen. The bed was also very comfy! The staff was wonderful and helpful. Plus, they have 24 hr. coffee, tea and hot choc. Indoor pool & hot tub also. It is really close to all the shopping you'll ever want. Stayed...

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Helpful?
Thank MitchROxy_10
RINovi, Director of Sales at Residence Inn Detroit Novi, responded to this review

Thank you for completing a TripAdvisor review. We are so pleased to hear you enjoyed your stay and had the opportunity to take advantage of all the great shopping Novi has to offer. We will be looking forward to you staying with us again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Newly-renovated! Residence Inn Novi has completed a renovation! Located off I-96, in the heart of Novi's entertainment and business district, our Novi hotel offers new apartment-style suites with full kitchens and 50% more space than traditional hotel rooms. Guests will appreciate our ideal location just steps from Emagine Movie Theater and Twelve Oaks Mall. We offer free perks you've come to love including hot breakfast and property-wide WiFi. Unwind on our outdoor patio and fire pit or splash with the kids at our indoor pool. Among the best hotels in Novi for international travel, the Residence Inn Novi offers TV Japan, Asian Market Items, and the Nikkei Newspaper. Enjoy the amenities and spacious guest rooms at the Residence Inn Detroit Novi that make it one of the top hotels in Novi. ... more   less 

Additional Information about Residence Inn Detroit Novi

Address: 27477 Cabaret Dr, Novi, MI 48377-3320
Region: United States > Michigan > Novi
Price Range: RM549 - RM1,103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Detroit Novi 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Residence Inn Detroit Novi Hotel Novi
Residence Inn Novi
Novi Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Detroit Novi staff and other travellers.
1 question
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4 months ago

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Questions? Get answers from Residence Inn Detroit Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem quiet.....”
 of 5 bubbles V4424QFjohnb, 23 Oct 2016 | Read review
“Rooms 225 and 217 were excellent two bedroom suites.”
  • All ammenities included with suite.
  • Pic taken from front door looking towards living room and one of two bedrooms.
  • View of kitchen
  • View from one bedroom to other in suite
  • Found some mildew on shower curtain.
 of 5 bubbles MarkK988, 13 Oct 2016 | Read review
“Our suite was 326 which faced the front of the building, but I think any room in this establishment for be fine.”
  • All ammenities included with suite.
  • Pic taken from front door looking towards living room and one of two bedrooms.
  • View of kitchen
  • View from one bedroom to other in suite
  • Found some mildew on shower curtain.
 of 5 bubbles MarkK988, 24 Apr 2016 | Read review
“Free breakfast, free wifi, secure doors, quiet location but near any and everything.”
 of 5 bubbles f5stardad, 22 Mar 2016 | Read review
“We were on the 2nd floor and had a dance trope staying all around us. Sound did not travel beyond the walls. LOVED IT.”
 of 5 bubbles NAMAHM, 20 Mar 2016 | Read review
5 of 5