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Sheraton Detroit Novi

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Sheraton Detroit Novi
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335 Reviews from our TripAdvisor Community

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Showing 318: English reviews
San Fran
Level Contributor
120 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 6 June 2014

Ok. For a Sheraton I was expecting more then I got. First when I arrived in the room and tried to plug in my laptop using the plugs on the desk lamp, the desk lamp was so poorly designed it didnt have enough clearance to allow any plugs to be used (worthless). Second, the pillow situation was very bad. All... More 

Helpful?
1 Thank semimu
Novi S, Director of Sales at Sheraton Detroit Novi, responded to this review

Thank you for reviewing the Sheraton Detroit Novi Hotel. We appreciate your feedback on our recently renovated multimillion updates and upgrades. The information you provided on the desk lamps is extremely helpful and will be shared with our design team. We truly hope you will stay with us again at the conclusion of our renovations which will be July 1,... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 May 2014 via mobile

The only pros about this hotel is it's close to everything and the bed is comfortable. The hotel was clean but the staff was unhelpful (we asked about the pool after hours and she simply said it opens again at 5:30 am but the sign on the wall by the pool said ask for assistance if you want access after... More 

Helpful?
2 Thank Ashley T
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2014 via mobile

I had just returned from out of the country and came here to stay for a night before mothers day before heading home. My boyfriend had a mishap booking a room through a third party website and had booked a room for the wrong day. Gary at the desk was so helpful getting us into a room and working with... More 

Helpful?
Thank Jaclyn Z
Lansing, Michigan
Level Contributor
329 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 8 May 2014

I was at the Sheraton Novi, Michigan for a convention. The rooms and meeting areas have been renovated and the lobby area will be completed soon. It was an excellent stay. Immaculately clean, quiet, and an exceptionally comfortable bed. The room was spacious and well appointed, although it felt a bit dark at some times during the day due to... More 

Helpful?
Thank MSUmindy
Sterling, Virginia
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 April 2014

We happen to be staying at the Sheraton during a "Furry" Convention (at least that's what we were told). We arrived to quite a bizarre scene in the lobby, not to mention the lobby is being renovated. For us, it made for a very awkward stay to say the least. Thank goodness we were NOT travelling with young children, we... More 

Helpful?
Thank Renee S
Windsor, Canada
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 February 2014

The Sheraton Detroit Novi has excellent service and the front desk staff is well trained and courteous. The room was clean and well appointed. The bed was extremely comfortable with lots of nice pillows with varying firmness. Well done! The only mishap I had was about 4:00 a.m. the vent from the heating/air conditioning unit fell out of the wall... More 

Helpful?
Thank Garth L
Novi S, Manager at Sheraton Detroit Novi, responded to this review

GarthL, Thank you for taking the time to write a review about your experience with us. I am sorry to here about the issue with the vent cover in your room and I assure you that this was reviewed with our team. I'm please to hear that you enjoyed the comfort of our bed. It may be of interest for... More 

Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 February 2014

I have stayed more than 5 times in this hotel and this is always my first choice. Very well located hotel, with nice and comfortable room and nice employees. Just the breakfast has not so many options and would be improved.

Helpful?
Thank saulocf
Novi S, Director of Sales at Sheraton Detroit Novi, responded to this review

Hello SAULOCF - Thank you for your kind review. The Sheraton Detroit Novi Hotel prides its self on our service and making our guests feel special during their stay. Our hotel is near the end of a multi-million dollar renovations. We look forward to your continued loyalty and hope you enjoy future stays with us. -Kelly Card,DOSM More 

Noida, India
Level Contributor
44 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 February 2014

I stayed in novi for almost 8 months in 2013 but avoided sheraton in the beginning because its a bit far from the town center, which was closer to my office. However, once I moved in to this, i regretted not staying here earlier. This is the only starwood hotel in novi and is undoubtedly the best hotel in novi.... More 

Helpful?
Thank TusharBhatia
Bangkok, Thailand
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 February 2014

hotel is convinient located to the airport and the business district in the Detroit are. the pricing does not reflect the expected standard. the rroms are old and used, they need to undergo a fundamental tlc to get back in shape. The bathrooms the same. if you book the club category, you have access to a room, where some kind... More 

Helpful?
Thank TSK759
Budapest, Hungary
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 January 2014

If I'm in the area, I always stay here. Good location, affordable price, comfortable beds. What else you need? :) The hotel's average outlook is a bit oldish, but absolutely acceptable. However the rooms are facing the highway, they're absolutely quiet. The bar is that good as everyone says and the bartenders are the best.

Helpful?
Thank Biguss

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in Detroit's affluent Novi suburb, Sheraton Detroit Novi is just minutes from downtown Detroit attractions and the Detroit Metropolitan Airport. Our hotel features diverse meeting space, a grand ballroom, indoor pool, fitness center and on-site dining. ... more   less 

Additional Information about Sheraton Detroit Novi

Address: 21111 Haggerty Road, Novi, MI 48375-5305
Region: United States > Michigan > Novi
Price Range: RM460 - RM1,049 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Detroit Novi 3.5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Sheraton Detroit Novi Hotel Novi
Sheraton Novi
Novi Sheraton
Hotel Style:
#7 Business Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Detroit Novi staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Sheraton Detroit Novi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend the extra $50 bucks a night for the location and the convenience of being off every metro freeway.”
 of 5 bubbles arimese, 5 Oct 2016 | Read review
“Try to get away from the elevator.”
 of 5 bubbles PhilliesFan097, 28 Jun 2016 | Read review
“Corner rooms are best!”
 of 5 bubbles CWolfsky, 14 Apr 2016 | Read review
“Corner rooms / end rooms are best.”
 of 5 bubbles Pxhunter, 9 Apr 2016 | Read review
“ask for a room facing away from the freeway”
 of 5 bubbles RDK12345, 13 Oct 2015 | Read review
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