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Sheraton Detroit Novi

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Sheraton Detroit Novi
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339 Reviews from our TripAdvisor Community

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Showing 322: English reviews
PITTSBURGH,PA
Reviewed 8 July 2014

I reviewed this Sheraton 2 years ago and they have improved from good to very good . Club Room is being handled far more professionally and whomever was working in the club room was an excellent ambassador for the hotel as they were VERY pleasant and kept the breakfast and snack areas well stocked. Front desk check in was fine....

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Helpful?
Thank pghsteve
Novi S, Manager at Sheraton Detroit Novi, responded to this review

Dear pghsteve, Thank you for the great rating and detailed feedback regarding your time with us. I am pleased that you enjoyed the recent improvements to the hotel. It has been a pleasure for us to provide our guests with a rejuvenated experience as a result of the recent multimillion-dollar renovation. I will be sure to share your feedback with...

Toronto, Ontario
Reviewed 1 July 2014

I stayed at this hotel for 2 nights a few weeks back while visiting Novi for business. The room was clean and spacious and the beds were comfortable. I also liked that there were 2 pillow options to choose from on the bed....one a little more firm and the other more soft. I didn't use the gym or pool but...

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1Thank ballerinagirl416
Chicago
Reviewed 27 June 2014

I got this hotel for a very good price on Priceline. They are having some finishing touches on a recent renovation, but for the most part, it was an extremely nice hotel. The room was very clean and the staff was helpful, including the lobby bar staff. It was within a 10 minute drive to the Suburban Collection Showcase, which...

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Helpful?
Thank Chicagoman88
Novi S, Manager at Sheraton Detroit Novi, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are happy to hear that you enjoyed the many recent updates to our home away from home. So sorry that you had concerns with the temperature in your room and I do hope that you let one of our team members know so that we can work on...

Pittsburgh, Pennsylvania
Reviewed 7 June 2014

I spend 4 nights at the hotel and found it to be very nice. The room was very nice, the 4th floor had recently been refurbished and was very nice. My only knock on the place was they had the coldest hallways I have ever seen. We did not try the restaurant/bar, pool, or gym but all look nice. I...

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Thank Badb88
San Fran
Reviewed 6 June 2014

Ok. For a Sheraton I was expecting more then I got. First when I arrived in the room and tried to plug in my laptop using the plugs on the desk lamp, the desk lamp was so poorly designed it didnt have enough clearance to allow any plugs to be used (worthless). Second, the pillow situation was very bad. All...

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1Thank semimu
Novi S, Director of Sales at Sheraton Detroit Novi, responded to this review

Thank you for reviewing the Sheraton Detroit Novi Hotel. We appreciate your feedback on our recently renovated multimillion updates and upgrades. The information you provided on the desk lamps is extremely helpful and will be shared with our design team. We truly hope you will stay with us again at the conclusion of our renovations which will be July 1,...

Reviewed 18 May 2014 via mobile

The only pros about this hotel is it's close to everything and the bed is comfortable. The hotel was clean but the staff was unhelpful (we asked about the pool after hours and she simply said it opens again at 5:30 am but the sign on the wall by the pool said ask for assistance if you want access after...

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2Thank Ashley T
Reviewed 16 May 2014 via mobile

I had just returned from out of the country and came here to stay for a night before mothers day before heading home. My boyfriend had a mishap booking a room through a third party website and had booked a room for the wrong day. Gary at the desk was so helpful getting us into a room and working with...

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Thank Jaclyn Z
Lansing, Michigan
Reviewed 8 May 2014

I was at the Sheraton Novi, Michigan for a convention. The rooms and meeting areas have been renovated and the lobby area will be completed soon. It was an excellent stay. Immaculately clean, quiet, and an exceptionally comfortable bed. The room was spacious and well appointed, although it felt a bit dark at some times during the day due to...

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Thank MSUmindy
Sterling, Virginia
Reviewed 18 April 2014

We happen to be staying at the Sheraton during a "Furry" Convention (at least that's what we were told). We arrived to quite a bizarre scene in the lobby, not to mention the lobby is being renovated. For us, it made for a very awkward stay to say the least. Thank goodness we were NOT travelling with young children, we...

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Thank Renee S
Windsor, Canada
Reviewed 13 February 2014

The Sheraton Detroit Novi has excellent service and the front desk staff is well trained and courteous. The room was clean and well appointed. The bed was extremely comfortable with lots of nice pillows with varying firmness. Well done! The only mishap I had was about 4:00 a.m. the vent from the heating/air conditioning unit fell out of the wall...

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Helpful?
Thank Garth L
Novi S, Manager at Sheraton Detroit Novi, responded to this review

GarthL, Thank you for taking the time to write a review about your experience with us. I am sorry to here about the issue with the vent cover in your room and I assure you that this was reviewed with our team. I'm please to hear that you enjoyed the comfort of our bed. It may be of interest for...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in Detroit's affluent Novi suburb, Sheraton Detroit Novi is just minutes from downtown Detroit attractions and the Detroit Metropolitan Airport. Our hotel features diverse meeting space, a grand ballroom, indoor pool, fitness center and on-site dining. ... more   less 

Additional Information about Sheraton Detroit Novi

Address: 21111 Haggerty Rd, Novi, MI 48375-5305
Region: United States > Michigan > Novi
Price Range: RM442 - RM1,090 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Detroit Novi 3.5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Sheraton Detroit Novi Hotel Novi
Sheraton Novi
Novi Sheraton
Hotel Style:
#7 Business Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Detroit Novi staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor up higher, as there are a lot of business travelers who have points to upgrade”
 of 5 bubbles chayas_13, 20 Dec 2016 | Read review
“Spend the extra $50 bucks a night for the location and the convenience of being off every metro freeway.”
 of 5 bubbles arimese, 5 Oct 2016 | Read review
“Try to get away from the elevator.”
 of 5 bubbles PhilliesFan097, 28 Jun 2016 | Read review
“Corner rooms are best!”
 of 5 bubbles CWolfsky, 14 Apr 2016 | Read review
“Corner rooms / end rooms are best.”
 of 5 bubbles Pxhunter, 9 Apr 2016 | Read review
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