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All reviewsclub floordetroit novihd channelshotel restaurantfront desk staffstarbucks coffeeroom was largehotel stayvery nice hotelindoor poolbusiness hotelbusiness tripoff the highwaybed was very comfortablebreakfast buffet isnice stayfitness center
I was at the Sheraton Novi for a business event and needed to find a place to pump milk for my baby. The front desk offered me a hotel room to use during the entire event! I can't explain how awesome this was (I've pumped...More
Thank Helen T
Response from jflanery, Manager at Sheraton Detroit NoviResponded 29 March 2015
Thank you for taking the time to post a review of your recent experience at our hotel. I'm so glad you found our team to be accommodating to your needs. We strive to provide our guests with a relaxing and enjoyable stay and...More
My Husband and I were in town for a Funeral. We are Starwood Platinum and wanted to stay at a Starwood property. From beginning to end this property was a nightmare. The room was not up to the 5 Star standards that they claim. Hair...More
1 Thank Shannon K
Response from jflanery, Manager at Sheraton Detroit NoviResponded 6 March 2015
Dear Shannon K,
Thank you for taking the time to review your experience of our property. Firstly, I am terribly sorry to hear about your loss. I'm also sorry that you did not have an enjoyable stay, even after all the effort and compensation that...More
I have stayed at this hotel several times,i love the comfort of the bed and linens.The room decor is trendy.the rooms have always been clean.my issue is the pool area,the cement is
uneven everywhere, the pool rail to get into the pool needs maintenance. The...More
1 Thank Valarie S
Response from jflanery, Manager at Sheraton Detroit NoviResponded 9 February 2015
Thank you for taking the time to share your feedback. We sincerely appreciate the feedback pertaining to the pool area and I have shared your comments with the Engineering team to ensure some of your concerns were addressed. While some spaces of the...More
I've stayed in this hotel once a year for the last 3 years. Very comfortable and updated. I chose the $10.00 wifi option and it was decent speed for my needs.
The bed was very comfortable. The lobby bar and restaurant were very good. I'll...More
Response from jflanery, Manager at Sheraton Detroit NoviResponded 2 February 2015
Dear Johnny HHHHH,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to seeing you soon!
Assistant General Manager
not a 5 star Sheraton because the building is dated. Rooms have been remodel and wifi is good. Good location with shopping nearby. Beds are excellent, wifi is good. Breakfast can be improve with more choices. Services is good , response are quick.
Response from jflanery, Manager at Sheraton Detroit NoviResponded 30 December 2014
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Assistant General Manager