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Four Points by Sheraton Detroit Novi

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Traveller (10)
Room & Suite (17)
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Overview
  • Excellent14%
  • Very good51%
  • Average21%
  • Poor14%
  • Terrible0%
Travellers talk about
“erica”(2 reviews)
“pool”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Four Points by Sheraton Detroit Novi
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Detroit Novi
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (14)
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2
7
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LanguageEnglish
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1 - 5 of 13 reviews
Reviewed 4 days ago

We were in town for a family open house and decided to stay for the zoo. Very nice place, clean, friendly staff, good sized rooms, very up to date. It is a place that we would stay again. Highly reccommend.More

Thank Shannon B
Response from Emilia H, General Manager at Four Points by Sheraton Detroit NoviResponded 4 days ago

Hi Shannon B, Thank you so much for the awesome review! I am so glad we were able to meet your expectations and provide you with a great stay. My team loves what they do and will be so happy to know that they were...More

Hotel's Favourite
Reviewed 21 May 2018 via mobile

Chose this hotel for it's closeness to Motor City Comic Con. It's an older hotel that has been wonderfully updated on the inside. The rooms were clean and comfortable. Had a problem with the deadbolt not locking, staff came right up to try and repair...More

Thank James M
Response from Emilia H, General Manager at Four Points by Sheraton Detroit NoviResponded 23 May 2018

Hello James M, Thank you for your 5-star review! I am thrilled to see that you enjoyed our renovation. I am sorry our team wasn't able to fix the lock issue but I sure hope you enjoyed your upgrade!! We really enjoyed hosting the Comic...More

Reviewed 6 days ago

My first room had sewer/drain flies. Probably about a dozen or so, mostly in the bathroom (they come out the pipes), but some in the room itself too. The internet was hardly usable, and the TV was going in and out, often pixelating severely. Those...More

Thank Alec S
Response from Emilia H, General Manager at Four Points by Sheraton Detroit NoviResponded 4 days ago

Hi Alec S, I am so sorry your stay was anything less than perfect. Please know that what you experienced certainly is not our standard nor is it the norm for us. We would never knowingly disappoint any of our guests and I have shared...More

Reviewed 6 days ago

My wife and I stayed at the Four Points by Sheraton for 3 nights in August 2018. Upon arrival the front desk staff quickly located our reservation and checked us in. The room was located on the 3rd floor in the back of the hotel,...More

Thank Gary C
Response from Emilia H, General Manager at Four Points by Sheraton Detroit NoviResponded 4 days ago

Hi Gary C, Thanks so much for the great review. I am so glad to know that you enjoyed your stay with us and that you were able to take advantage of the restaurants we have! We are so thrilled that you enjoyed our renovation...More

Reviewed 1 week ago

The hotel has recently been remodeled and not much to look at on the outside but the inside is nice. The front desk staff does a wonderful job booking rooms and they are by far the nicest I have encountered in the Detroit area. The...More

Thank Kristin R
Response from Christopher A, Manager at Four Points by Sheraton Detroit NoviResponded 1 week ago

Kristin R, Thank you for taking the time to leave us a review. It is feedback like yours that helps us to become better as a team, and helps us to provide a better product and service to our guest. I'm sorry to hear that...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$100 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Novi
#4 Romantic Hotel in Novi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Novi
#4 Romantic Hotel in Novi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (10)
Room & Suite (17)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Keith M
16 August 2017|
Answer
Response from Dick B | Reviewed this property |
Keith: I've never had any issues of someone not answering the phone, so really can't help you with that one!
0
Votes
David K
2 October 2016|
AnswerShow all 4 answers
Response from Paul K | Reviewed this property |
Yes they do now have both.
0
Votes
AnaGalesa
27 April 2016|
AnswerShow all 4 answers
Response from Hugh F | Property representative |
The building has 3 floors.
0
Votes
Room Tips
"Chose a room in the back, away from the atrium"
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"Ask for a room not facing the interstate."
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"Stayed on the West side of Hotel"
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"Away from the pool!"
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