We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Horrible Experience. Stay Away. - Reserved an Executive Room with a King size bed and when we arrived there were two queen sized beds, cigarette ash on the tables, stains on the sheets and the entire room smelled awful .
The staff were not helpful....More
Thank Olga M
Response from Eliza R, Front Office Manager at Novi Oaks HotelResponded 5 January 2017
Dear Olga M,
Thank you for your feedback. Since you had a poor experience, I decided to investigate this issue a bit further and noticed that you originally booked the room through a third party on New Years Eve with a Double Double Executive room...More
I'm from Michigan so I am familiar with the Novi area. It's a nice area and a big shopping spot. I HAD to stay at the hotel for a business meeting. It was one of the worse nights ever. The beds were horrible, the hotel...More
1 Thank Noahsmommy777
Response from IHGService, Guest Relations Manager at Novi Oaks HotelResponded 15 January 2017
Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about your dismay towards the overall cleanliness of the room you stayed at. We would love to regain your faith in our hotel and would...More
The people were very friendly, accommodating. The rooms were okay. Clean. But the thermostat and heat/cooling regulation was not great. I had to get up several times in the middle of the night because I was hot or cold. The restaurant in the hotel's heat...More
Thank Ashley F
Response from IHGService, Guest Relations Manager at Novi Oaks HotelResponded 30 December 2016
Dear Ashley F,
Your business and candid review about our property is much appreciated. Friendly accommodations has always been a top priority and with that in mind, I'm glad to see that you have commended our hospitable staff by giving a 5/5 rating in the...More
Room was nice clean old school feel to them. Bar and restaurant in hotel a plus. Center of everything great location. Staff very friendly. Under construction while i was there so didnt spend a lot of time in hotel.
I stayed here with family on Thanksgiving 11-24-16. It was totally empty. I was really mad to see the hot tub broken and the third floor that was promised to be opened weeks ago, still not open.
When i called the hotel the next day...More
Thank Chris S
Response from Eliza R, Front Office Manager at Novi Oaks HotelResponded 6 December 2016
Thank you for staying with us and for your feedback! We are pleased you enjoyed your suite although your first experience was not satisfactory due to our renovations and upgrades currently going on through out the hotel. I will defintely turn your positive...More
US$94 - US$158 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Green Hotel in Novi
#4 Romantic Hotel in Novi
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Priceline, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Novi Oaks Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.