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Crowne Plaza Hotel Detroit-Novi

#12 of 15 Hotels in Novi
GreenLeadersSilver level
02/04/2017 03/04/2017
1 room 2 adults 0 children
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Crowne Plaza Hotel Detroit-Novi
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233 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Grand Rapids, Michigan
Reviewed 13 May 2015

We stayed at this hotel for a weekend soccer tournament. Granted, it was crowded, but the staff seemed entirely unprepared for the volume. Upon making the reservations, they promised that we would be put in a room next to a teammate's family. That did not happen, which is certainly not a big deal. We were on the same floor. But...

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1Thank GRfamily5
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear GRfamily5, Thank you for providing feedback on your recent stay. I wanted to apologize about the inconveniences your experienced during your visit to Novi for the weekend soccer tournament. We do our absolute best to honor as many requests as possible and sometimes we are not able to honor a specific request because of our availability and for that...

Reviewed 9 May 2015 via mobile

We loved every minute spent here. Awesome features like the Koi pond/River, 2$ beer and wine at the pool, glass wall elevator, grand piano, rooms that go out to courtyard with outdoor pool & beautiful landscaping, restaurant and bar with room service, I loved the open pool area it was so beautiful. Do ask for a refrigerator beforehand though, it...

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Helpful?
Thank PJtrophywife
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear PJtrophywife, Thank you for providing feedback on your recent stay with us. We are absolutely filled with joy that you enjoyed every minute spent here. Our Koi fish pond is a great feature we have, and all of our guests just fall in love with the fish. We do a managers reception every week on Mondays through Thursdays from...

Michigan
Reviewed 5 May 2015

Very Clean, and great location! Shopping all around! Perfect for a girls weekend ( which is why we were there) If you stay here, you must eat at the Black Rock Grill! AMAZING!!! Just a quick block away!

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Thank ladyvet20
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Ladyvet20, Thank you for sharing your outstanding experience. We are delighted to hear that you found our location to be great and convenient. As you mentioned we are centrally located with 12 Oaks mall right next to us, and a wide selection of restaurants just a block away. We also provide a complimentary shuttle bus service within 3 miles...

Reviewed 3 April 2015

Great location with good connections to Detroit's business hub. Safe area with really good places to dine out and some within walking distance. Very friendly staff, especially MaryAnne who runs the business managers get together with the people staying at the CP. Rooms were less than lower rated competitive places in the area. I did not eat at the restaurant...

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Helpful?
Thank Jim F
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Jim F, Thank you for taking the time to providing feedback on your recent stay. I'm so thrilled to hear that you had an exceptional stay with us. Our staff is determined to provide nothing but the best for our guests, and feedback such as this lets us know that we are on the right track. We welcome and...

Onaway, Michigan
Reviewed 1 April 2015

My fiancé and I had a trip planned to Novi, MI for the weekend, we had to pick up furniture, visit family, and meet with a doctor. We didn't have a hotel reserved so we logged on Trip Advisor and went for the only one close by with good ratings AND a great price. We weren't sure what to expect...

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Helpful?
Thank mrsjanusky
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Mrsjanusky, Thank you for sharing your awesome experience! We are so pleased that you and your fiance decided to stay with us during your visit to Novi. I'm glad to hear that we were able to accommodate you even though we did not have a jacuzzi suite available. Our restaurant and bar staff also thanks you for this great...

Northville, Michigan
Reviewed 30 March 2015

This hotel is older, but pretty well kept. My husband booked one night in the presidential suite for our anniversary. The room was large & pretty clean. the only thing I found was a large bit of mold in the shower on the corner of the soap rack, it was obvious it hadn't been scrubbed thoroughly in a while. The...

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Thank Andrea F
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Andrea F, Thank you for taking the time to providing feedback on your recent stay. I'm glad to hear that you choose to stay with us to celebrate your anniversary. We work extremely hard to keep our property clean and well kept and I'm happy that you noticed that. I wanted to apologize about the sliding glass door being...

Luna Pier, Michigan
Reviewed 28 March 2015

The front desk clerk Marcus was great! He was very professional, helpful, and funny and did a great job giving us what we needed. Our room was nice and we got what we asked for. Great stay for the conference that we were attending.

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Thank Michael L
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Michael L, Thank you for sharing your outstanding experience during your visit to Novi, Michigan. We are extremely pleased to hear that Marcus was very accommodating and put a smile on your face during your visit. We truly strive to have all our guests' experiences be similar to yours. We look forward to your visit with us in the...

Grand Rapids, MI
Reviewed 25 March 2015

Stayed there two nights while attending a conference in March 2015. LIked the general layout - because my room was on the highest floor (3) and a long way down the hallway. Wasn't very busy and so was pretty quiet. When I got there, the room was 60 degrees and so I had to hike the thermostat. The fan was...

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Helpful?
Thank MarkAW-GRMI
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear MarkAW-GRMI, Thank you for taking the time to providing feedback on your recent stay. We are pleased to hear that you liked the general layout of our room. No other hotel in the Novi area has this specific layout which makes our design unique. I wanted to apologize that your room was colder than usual when you first walked...

Windsor, Canada
Reviewed 14 March 2015

First time staying at hotel I had a concern when I walked into the room. Called the front desk and issue was resolved immediately. I have since stayed four more times and don't even bother looking for another hotel. Front desk has been very pleasant and welcoming. Fred is awesome. A great representative all businesses look for and need. Looking...

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Helpful?
Thank Jason L
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Jason L, Thank you for your continued business with us. We value your loyalty with our brand and it's a pleasure to accommodate your needs while you're in Novi. We focus on providing our guests with the tools and resources they need to help them during their travels. Fred is an outstanding member of our team and he is...

Holland, Michigan
Reviewed 10 March 2015 via mobile

The hotel is rated a 3 star. When you first get there the lobby smells like chlorine from the pool. It took us a while to get checked in. The lady in front of us had a couple of issues with her room. The curtain was pulled out of the ceiling and they had some screws sticking out of the...

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Thank triumphR3
Hugh F, Manager at Crowne Plaza Hotel Detroit-Novi, responded to this review

Dear Maintenance0071, Thank you for taking the time to sharing feedback on your recent stay. I wanted to apologize about the lobby smelling like chlorine. Our pool is located in our atrium which is near the front desk. We have plans to do a complete renovation of our hotel and this will address all the issues that you mentioned. I...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the new Crowne Plaza Detroit Novi Hotel located in the heart of Novi, MI, a NW suburban area of Detroit. Enjoy our 217 newly renovated guest rooms and property with our exclusive central location with many excellent shopping, dining and nightlife options just outside our doors. The Crowne Plaza is close to many major Detroit attractions, including: The Henry Ford (Museum & Village), Comerica Park (Detroit Tigers), Ford Field (Detroit Lions), Joe Louis Arena (Detroit Red Wings), Detroit Institute of Arts, MGM Casino, Greektown Casino, Compuware Arena, Kensington Metro Park, Twelve Oaks Mall, Fountain Walk, West Oaks Shopping Center, Main Street, Novi Town Center and the Suburban Collection Showplace. We are also minutes from the following offices: Nissan, Akebono, Bosch, Toyota, Dana Corporation, Motorola, Hitachi, General Motors, Hewlett Packard, Siemens, Panasonic, Ford Motor Co., and Daimler Chrysler Corporation. Relax at Benedetto's Steakhouse & Martini Bar featuring casual American cuisine or enjoy your favorite beverage. Other amenities include complimentary wireless Internet access available throughout the hotel, complimentary courtesy van within a three mile radius, over 9,200 square feet of functional meeting space, fitness center, outdoor and indoor swimming pools. Deli Unique Restaurant serving breakfast & lunch daily. NoVI Chophouse serving dinner nightly. We look forward to serving you as our guest at the Crowne Plaza Hotel Detroit - Novi. ... more   less 

Additional Information about Crowne Plaza Hotel Detroit-Novi

Address: 27000 S Karevich Dr, Novi, MI 48377-3310
Region: United States > Michigan > Novi
Price Range: RM483 - RM660 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Detroit-Novi 3.5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travelocity and Priceline so you can book your Crowne Plaza Hotel Detroit-Novi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Novi
Hotel Style:
#1 Green Hotel in Novi
#4 Romantic Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Detroit-Novi staff and other travellers.
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Mount Sterling
5 months ago
Toronto, Canada
11 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Detroit-Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just do yourself a favor and skip this property entirely”
 of 5 bubbles Noahsmommy777, 28 Dec 2016 | Read review
“Inside rooms have access and view of the pool area”
 of 5 bubbles dolphinslaxer, 30 Nov 2016 | Read review
“Ground floor rooms away from the indoor pool would be best if you want peace and quiet over the weekend.”
 of 5 bubbles steveL7656UD, 20 Nov 2016 | Read review
“If you are attempting to stay a quick night out in town near a live atmosphere, then this spot takes precedence.”
 of 5 bubbles deboeforever, 24 Sep 2016 | Read review
“If you can get a room overlooking courtyard on first floor that is nice to sit out by pool”
 of 5 bubbles lovesvacationingx5, 24 Jul 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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