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DoubleTree by Hilton Hotel Detroit - Novi

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Traveller (24)
Room & Suite (30)
Dining (7)
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Overview
  • Excellent47%
  • Very good26%
  • Average12%
  • Poor9%
  • Terrible6%
Travellers talk about
“double tree”(36 reviews)
“cookies”(42 reviews)
“front desk”(63 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Detroit - Novi
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Detroit - Novi
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (548)
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Traveller rating
239
137
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35
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239
137
65
50
35
Show reviews that mention
All reviewsdouble treecookiesfront deskfamily reunionwould stay here againabove averageexcellent staynice hotelhotel is locatedlots of restaurantsrestaurants and shoppingfitness centerbreakfast buffetconvenient locationnovi areabusiness tripclean rooms
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1 - 5 of 526 reviews
Reviewed 6 days ago

Have previously stayed at this name hotel in Canada and was impressed, but not in this location. No clean sheets for sofa bed, no extra pillows for the bed. Stains on sheet and fewer towels then the number of people staying in the room. Check...More

Review collected in partnership with DoubleTree by Hilton
Thank traveller20180610
Response from Jeremy S, General Manager at DoubleTree by Hilton Hotel Detroit - NoviResponded 4 days ago

Thank you for the information. We will use the information from this survey to improve our service for future guests. I do apologize for any inconvenience these issues had on your stay. We will improve for your next stay.

Hotel's Favourite
Reviewed 30 January 2018

My family of 12 (half of them kids) descended on this hotel for a 3-night stay during the funeral activities for an elderly relative. From the time I booked the reservations to the time I checked out, every interaction with the staff was truly above-and-beyond...More

Thank RobotButter
Response from Jeremy S, General Manager at DoubleTree by Hilton Hotel Detroit - NoviResponded 31 January 2018

Thank you for the great review score and kind words! We aim to please with our friendly service, great rooms, swimming pool for the kids (as a dad I know how important that is), and perfect breakfast. I look forward to seeing you again soon!!!

Reviewed 1 week ago

It was easy to make a reservation online, and see the hotel amenities. I love the easiness of choosing a room online. The food at the hotel was great and I love the cookies that they give out. It's a great hotel and clean grounds....More

Review collected in partnership with DoubleTree by Hilton
Thank Sylvia V
Response from Jeremy S, General Manager at DoubleTree by Hilton Hotel Detroit - NoviResponded 1 week ago

Thank you so much for the great review!! I am so happy to hear that you enjoyed all aspects of your stay with us. Please do come see us again soon!!

Reviewed 2 weeks ago

Could not check in early. Kept waiting in lobby with several others for over an hour. Was told the entire time that nothing was available until 10 minutes before the hotels scheduled check in time of 3:00.More

Review collected in partnership with DoubleTree by Hilton
Thank oren002018
Response from Jeremy S, General Manager at DoubleTree by Hilton Hotel Detroit - NoviResponded 2 weeks ago

Thank you for the feedback. We use information like this to improve our product and services for future guests. I am afraid in this instance we were terribly busy from a sell-out the night before and had a large number of sporting teams all wanting...More

Reviewed 4 weeks ago

This property is located on a dead end road, but in the middle of everything you could need in Novi, MI. Therefore, you have the 12 Oaks Mall and all the other big-box amenities, and since you’re on a dead end road, you don’t have...More

Review collected in partnership with DoubleTree by Hilton
Thank devin w
Response from Jeremy S, General Manager at DoubleTree by Hilton Hotel Detroit - NoviResponded 3 weeks ago

I couldn't agree more Devin! We are close to everything that Novi has to offer (shopping and dining) but situated perfectly where you can enjoy a quiet sleep!

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Restaurant
Sauna
Details
Price range
US$100 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Novi
#4 Family Hotel in Novi
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$100 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Novi
#4 Family Hotel in Novi
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (24)
Room & Suite (30)
Dining (7)
Business Centre & Event Rooms (3)
Questions & Answers
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Tom A
9 July 2016|
AnswerShow all 5 answers
Response from Photoberd | Reviewed this property |
You do not pay extra for the fridge, keep in mind, they are very small.
0
Votes
Room Tips
"we loved the extra room in the Jr. suite"
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"Honors members get the second floor."
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"If you can live without a king bed, the double queens with a couch offers great space for up to six people."
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"There's parking in the rear for rooms located in that area."
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