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We enjoyed a clean, spacious room with a nice, hot shower and a coffeemaker and mini fridge. The property was convenient to I-96 and the staff was courteous. The breakfast buffet offered a great selection but wasn't refilled in a timely manner.
Response from Molly B, Public Relations Manager at Fairfield Inn East LansingResponded 28 November 2017
Thank you for all the kind words. We are so glad that you enjoyed your stay. Please comeback and visit us again.
I spent two nights at the Fairfield Inn in Okemos for business. This hotel is conveniently located near the expressway and a short commute to MSU. Breakfast is included, standard fare, with a nice selection of tea (unusual in many hotels). Pretty quiet location. Daytime...More
Thank Karen C
Response from Molly B, Public Relations Manager at Fairfield Inn East LansingResponded 13 December 2017
We are sorry your stay wasn't up to standard. We do our best to accommodate everyone properly. Please let us know if there's anything we can do to make it better.
I have been trying to reach a manager or assistant manager for several days with no luck even after 3 phone calls. This hotel is the only one ...so far...recommended for accommodations next July at an event expected to draw several thousand people. My first...More
Response from Molly B, General Manager at Fairfield Inn East LansingResponded 12 November 2017
Dear Valued Guest,
I am sorry your call went unreturned for a few days. I had left a voicemail, if your are still interested in a group block, please reach out to the general manager.
Thank you for taking the time to bring this issue...More
Room was outdated not the best hotel I had a bug in the room no elevator, tv was on the fritz. However Kristian at the front desk was super terrific and awesome just super cool and attentive to my complaints sent the houseman up straightaway...More
Response from Molly B, Public Relations Manager at Fairfield Inn East LansingResponded 6 October 2017
We are so sorry about the problems that you incurred during your stay. We are glad that Kristen was able to handle them for you in a timely manner. Comeback and visit us again the next time you're in the area. Have a great day!
In hotel now, room smells like mold from conditioning/heating unit, needs seriously updated, wall paper in bathroom is peeling. Furniture extremely cheap, cob webs behind furniture and wall, guess I get to sleep with spiders. Not overly dirty, but didn't feel clean either. Requested another...More
Thank A TripAdvisor Member
Management response:Responded 15 September 2017
We are so sorry the hotel was not up to your standards. We would be happy to offer you some sort of compensation for your troubles. If you would like to give us a call. Brandon or Molly would be glad to work something out...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$105 - US$187 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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