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All reviewsauburn hillsprior to bookingcould hear our neighborsscrambled eggs and sausagedance competitionthe nicest hotelsearly checkshower doorroom layoutthe cleaning crewan average hotelwaffle makercheck in was a breezeinternet accesspower outagegreat roomthe breakfast area
Last week, I had a reservation and showed up to this hotel at 7:30 pm and I was told that there was a water pipe that broke and the hotel had to move some guests to different hotels. The receptionist gave me a map and...More
1 Thank hwallace1220
Response from Jessica V, Assistant General Manager at SpringHill Suites Detroit Auburn HillsResponded 26 October 2017
Thank you for taking the time to review our hotel on Trip Advisor. We value all of our guest comments, positive or negative. I understand your frustrations with having to be relocated to another property, and as a woman traveler myself, I can...More
I stay in this hotel 4 or 5 times per year when I come up to Michigan to visit my daughters.
We love this hotel, the staff are so friendly and the rooms, although a little outdated, are spacious and clean. Ideal for us.
1 Thank texaskinger
Response from Jessica V, Assistant Manager at SpringHill Suites Detroit Auburn HillsResponded 10 October 2017
Thank you so much for taking the time to leave a review of your most recent stay with us. It saddens me to hear that our other guests were being noisy. We appreciate your loyalty to our hotel and are in hopes that...More
Wonderful hotel. Staff was excellent. Stayed at the hotel because I took the family out for a mini golf outing. Lots of courses around the hotel so plenty to choose from.
Only negative is that the hotel is across the street from the dump. Yes...More
Response from Jessica V, Assistant General Manager at SpringHill Suites Detroit Auburn HillsResponded 30 October 2017
Thank you for taking the time to leave such a wonderful review of your recent stay. It is always such a pleasure to hear when our guests have truly enjoyed their time with us. We wish we could change the fact that the...More
This hotel overlooks a landfill and a Culvers. Despite the neighbors the hotel is perfectly fine. There's a small bar right in the lobby and the staff was absolutely lovely. The check-in process was quick. The room was clean enough. The beds are acceptable though...More
Response from Jessica V, Assistant General Manager at SpringHill Suites Detroit Auburn HillsResponded 13 September 2017
Thank you for taking the time to leave a review of your recent stay. We are glad that you chose to stay with us for your recent lodging needs. We hope that you will come and stay with us again soon.
Booked this room having never been to the area. Pleasantly surprised by the area and amenities surrounding it. Easy check in great room and of course good continental breakfast served everyday on time.More
Response from Jessica V, Assistant General Manager at SpringHill Suites Detroit Auburn HillsResponded 7 September 2017
We are pleased that you enjoyed your first trip to our area. It is always a pleasure when we are able to share such kind words with our entire staff, so that can see that their hard work and determination do not go...More