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Stopped in without a reservation, courteous staff, upgraded package, wine, chocolates and a gorgeous room! Nice early fall day to walk around. Room looked recently decorated, not dated. Would love to return!
After the first phone call to book a room for a family wedding, I knew my husband and I were not dealing with a 5 star hotel. The staff all seemed very young and unprofessional. After waiting days to get a call back it was...More
Thank Heather P
Response from Robin B, General Manager at Bay Harbor Village Hotel & Conference CenterResponded 30 September 2016
Thank you for sharing your concerns regarding your recent stay at Bay Harbor Village Hotel. I sincerely apologize your stay with us was less than satisfactory. Our goal is to always exceed our guests expectations. I welcome the opportunity to discuss your experience in more...More
Amazing views of the marina and harbor. Very, very clean, and quiet place. Very comfortable furnishings, spacious rooms. Not lacking for anything to use in the kitchen.
Nice pool area and great walking around the marina.
Booked 1 night stay in the Parlour suite. Was looking for a in room Jacuzzi tub and requested the romantic getaway package when I spoke with the receptionist that took my reservation. At the time of booking the price was a certain amount including the...More
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1 Thank mehandcompany
Response from Robin B, General Manager at Bay Harbor Village Hotel & Conference CenterResponded 15 September 2016
Thank you for your feedback on your recent stay with us. We regret we missed several opportunities to make your stay satisfactory. I would welcome the opportunity to speak with you directly to discuss your experience in more detail (email@example.com). We would welcome you to...More
We rented out several rooms and a large suite here for a client event. I'll start first by saying the rooms are beautiful and spacious, and the marina views are incredible. The area really is a little village, which I loved. Upon walking into our...More
US$172 - US$311 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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