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Residence Inn Detroit Pontiac/Auburn Hills

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Traveller (56)
Room & Suite (39)
Dining (11)
Overview
  • Excellent49%
  • Very good29%
  • Average10%
  • Poor9%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
All hotel details
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Rooms
5 Sep6 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (174)
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Traveller rating
81
48
18
16
6
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LanguageEnglish
81
48
18
16
6
Show reviews that mention
All reviewsfull size fridgetwo bedroom suiteseparate buildingshappily stay here againliving areaopen conceptdish soapstayed for two nightslonger stayfront desk staffwoodward avewoodward dream cruisehome away from homecigarette buttssmall kitchendesk areamain building
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1 - 5 of 169 reviews
Reviewed 3 weeks ago

Decided to stay 1 night at this hotel as a very quick overnight getaway. The hotel was very, very clean. My hotel room had a full size fridge, stove top, dishwasher and dishes and utensils so instead of going out to eat, we purchased food...More

Thank diva313
Response from Bryan M, Director of Sales at Residence Inn Detroit Pontiac/Auburn HillsResponded 3 weeks ago

Dear Guest, Thank you for the great review! We're happy you had a pleasant experience with us! It's lovely you enjoyed our attentive service and delicious breakfast so much. That's what we like to see! However, we regret that our accommodations didn't meet your expectations....More

Reviewed 17 June 2018

I stay in Marriott quite a bit. Something like 30-50 nights a year. This property by itself is the worst Marriott property I have seen in a long time. Cabinets were old and creaky. Carpets were worn. Dishes not cleaned next day. One of the...More

1  Thank Ajay S
Response from Ryan K, General Manager at Residence Inn Detroit Pontiac/Auburn HillsResponded 19 June 2018

Ajay, Thank you for taking the time to review our hotel. We have shared your concerns with our team and we value your feedback as a loyal Rewards member. We hope you will return for an improved experience the next time your travels bring you...More

Reviewed 3 June 2018 via mobile

First, our sofa bed had a huge stain(blood) on it. It was extremely disgusting. But, we folded it up and just slept on the couch. Secondly, my credit card was charged for our stay even though it was already paid for through a third party...More

Thank Nauder M
Reviewed 27 May 2018 via mobile

Very nice suite, super clean. Lots of space for the family. All the comfort of home. Nice courtyard with fireplace and basketball court. Great staff, Sondra at the front desk was so helful. Breakfast was great.

Thank Adam M
Reviewed 7 April 2018

We stayed for two nights recently at this hotel in a double room suite. We found the people friendly and attentive. The kids enjoyed the pool and the breakfast was a bit more than average. The linens were good and the rooms were clean. Our...More

1  Thank Dave48838
Response from Ryan K, Manager at Residence Inn Detroit Pontiac/Auburn HillsResponded 9 May 2018

Dave, thank you for taking the time to share a detailed review of your experience! We are quite pleased to know that you enjoyed your overall stay. We appreciate your honest feedback on your stay, both positive and negative. This feedback helps us to continually...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Pets Allowed ( Dog / Pet Friendly )
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$115 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Pontiac
#2 Quaint Hotel in Pontiac
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$115 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Pontiac
#2 Quaint Hotel in Pontiac
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (56)
Room & Suite (39)
Dining (11)
Pool & Beach (7)
Family and Play Areas (5)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Don't select a suite above the 2nd Floor Laundry area - slamming doors can keep you awake at night."
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"Get the one bedroom suite"
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"Every room we have stayed in was great!"
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"Keep the popcorn as a treat to each room. Love that it is there. The rooms couldn't be better."
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