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Embassy Suites by Hilton Detroit Metro Airport

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Embassy Suites by Hilton Detroit Metro Airport
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820 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Detroit Metro Airport
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Showing 811: English reviews
Kalamazoo, United States
Reviewed 4 April 2016

Excellent hotel. Very easy access off the highway. We stayed at this hotel for one night as we had an early flight next day. Hotel is very clean, staff are friendly and very helpful. Nice bar area where you can enjoy a quiet drink and food.

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Helpful?
Thank Kevin L
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this review

Thank you again for your review and please feel free to contact me directly if I can be of any assistance. We looking forward to your return the next time you are in the Detroit area. Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport llevendoski@hilton.com 734-423-2710

Cedar Springs, Michigan
Reviewed 4 April 2016

The lobby was very nice and the staff members were all friendly and helpful. The managers reception was nice, but the snacks were rather lean (mainly just snack mix and chips & salsa). The biggest disappointment was the room - I would not call it a suite - it was more of a standard hotel room with a bi-fold louvered...

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Helpful?
Thank Tim W
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this review

Thank you for sharing your review of the Embassy Suites by Hilton Detroit Metro Airport. Although we’re pleased to hear you thought our evening reception was nice and that our staff members are friendly and helpful, we sincerely apologize for your disappointed in our guest suites. We are saddened when our guests are anything less than extremely satisfied with their...

Alpena, Michigan
Reviewed 3 April 2016

Was a perfect location and the hotel had the right amenities for the price. Great food, free reception with beer and wine, exercise room, pool,, etc. The room was very comfortable, clean, and quiet. Will stay here each time we fly out of DTW.

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Helpful?
Thank justingJ8197DA
Romulus, United States
Reviewed 1 April 2016

This was a nice hotel near airport. The room I stayed in was clean and the bed was comfortable. They had really good burgers made to order. Made to order breakfast along with traditional hotel breakfast items. The staff was friendly and helpful during our business stay.

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Helpful?
Thank Evan G
Wilmington, North Carolina
Reviewed 31 March 2016

I've stayed at this hotel many time over the last several years. I'm finding the hotel room are getting outdated. On my last 4 or 5 stays I noticed the A/C units are getting very loud when they kick on and wakes me up. I've decided to stay nearby at another Hilton property from now on

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Helpful?
Thank batteryman22
Philadelphia, Pennsylvania
Reviewed 30 March 2016

I like to stay at Embassy Suites, but the Detroit Airport location fell short of other's I've stayed at. The lobby is beautiful and upon entrance you think the rooms will be renovated like the lobby is, but they are not. Our room was quite old, the bathroom was terrible and every time the heater went on, it woke us...

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Thank danituccijuraga
Gray, Georgia
Reviewed 30 March 2016

Very well ran facility. Ask for Tyrone if you have any issues, he will take of you. The entire experience there was all positive. The shuttle to and from DTW was very helpful. Clean room , and the evening reception was the best I have seen at Hilton products.

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Thank rayg889
Tampa, Florida
Reviewed 25 March 2016

Improperly installed shower curtain caused slip and fall in shower. Open and obvious condition that should have been caught by staff. Suffered serious injury as result. In the process of seeking medical treatment for related injuries.

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Helpful?
Thank philliph606
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this review

Dear philliph606, I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. The General Manager, Geoff Thompson, has been trying to get in touch with you...

Pennsylvania
Reviewed 23 March 2016

They NEED to replace their mattresses really bad. At least in the room I stayed in. King bed, on side was like sleeping in a ditch, the other was like sleeping on the side of a hill. Never mind any of the plane noise. I couldn't hear it over my furnace. When the furnace kicked on it was like I...

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Helpful?
Thank FareAdvice
Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport, responded to this review

Dear FareAdvice, Thank you for sharing your review of our Embassy Suites by Hilton Detroit Metro Airport. I would like to apologize that the mattress did not meet your expectations and furnace was loud. We appreciate you bringing this to our attention and I have followed up with engineering team to ensure these items are checked when we are inspecting...

Reviewed 23 March 2016

Enjoyed our stay at Embassy Suites hotel. The location was co nvenient with access to parking and the airport. The full free breakfast and evening snacks and cocktails makes this a real economical deal.

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Helpful?
Thank ritah946

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Embassy Suites Detroit Metro Airport covers all the basics: convenience, comfortable surroundings, and great amenities. Our newly renovated luxurious property caters to everyones needs. Our spacious two room suites feature all the comforts of home. Additionally, Deli Cafe and Lounge offers casual dining in a bistro atmosphere. ... more   less 

Additional Information about Embassy Suites by Hilton Detroit Metro Airport

Address: 8600 Wickham Road, Romulus, MI 48174
Region: United States > Michigan > Romulus
Price Range: RM603 - RM973 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit Metro Airport 3.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Embassy Suites Detroit Metro Airport Hotel Romulus
Embassy Suites Romulus
Romulus Embassy Suites
Hilton Romulus
Romulus Hilton
Hotel Style:
#3 Business Hotel in Romulus
#3 Romantic Hotel in Romulus
#7 Family Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Detroit Metro Airport staff and other travellers.
3 questions
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Questions? Get answers from Embassy Suites by Hilton Detroit Metro Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice room - make sure you ask if there are LOUD parties and/or construction going on before booking.”
 of 5 bubbles jwilliams157, 17 Oct 2016 | Read review
“Stay away from the pool on weekends (first floor)”
 of 5 bubbles Thrasher82, 21 Jul 2016 | Read review
“they are all suites - I felt bad staying as one person in such spaciousness.”
 of 5 bubbles eclipse_chasers, 20 Jun 2016 | Read review
“I was in 306 and the view was of an air conditioning unit. I saw there are some rooms with balconies which I wish I would have had.”
 of 5 bubbles Tampachris25, 15 Jun 2016 | Read review
“Beware of the takeoffs. Does not bother me but may bother some. Ask for room away from runway.”
 of 5 bubbles USPatriot, 4 Jun 2016 | Read review
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