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Holiday Inn Express Romulus / Detroit Airport

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Holiday Inn Express Romulus \/ Detroit Airport
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141 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Lansing, Michigan
Reviewed 14 January 2015

This hotel used to be LaQuinta and is now a Holiday Inn Express. They've redone the lobby and the rooms. Everything is very clean, my only comment would be the sheets smell like bleach. (I think this was also an issue with LaQuinta). Anyways, great hotel to stay at and close to a lot of restaurants.

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Helpful?
1Thank Hola4876
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Hola4876, Thank you kindly for providing feedback on your experience at our hotel. We are delighted to hear that you have continued to stay with us through our renovations, we appreciate your loyalty! It is a pleasure to share our updates with you and we are thrilled that you enjoyed them .Thank you for bringing your concern regarding the...

Illinois
Reviewed 10 January 2015

One stay on business trip. Very friendly staff, easy parking and updated rooms. Comfortable room, solid WIFI and work area to catch up on business. Aircraft noise is not bothersome. Adjoining room doors a frustrating attribute, neighbor was very loud and smoking through the night - I hope that the staff was able to have him assist in the cleanup....

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Helpful?
1Thank IllinoisILtraveler
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello IllinoisILtraveler, Thank you kindly for choosing our hotel to accommodate you during your business trip and for taking the time to complete a review. Please accept our apology for the disturbances you encountered due to the neighboring room. We are a 100% non smoking facility and do our best to enforce this policy. We are always more than happy...

Carefree, Arizona
Reviewed 28 December 2014

Brand new rooms with all modern electronic connections. Very friendly staff. We left too early for breakfast so cannot comment on that but we will definately stay there again. Seems like the whole hotel has been upgraded and looks brand new. Apparently I need 200 characters and what more can I say. Excellent. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Helpful?
1Thank newmanmd
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Newmanmd, Thank you for being a guest of ours and for your wonderful feedback! We are just thrilled that you enjoyed our renovations and found our hotel to look "brand new." We greatly appreciate that compliment as we strive to keep our hotel looking fresh and up to date everyday! We hope to have another opportunity to accommodate you...

Naples, Florida
Reviewed 9 December 2014

The lobby area has been updated, as well as the breakfast area. The rooms were small but also updated. They were also very clean. Housekeeping did a great job every day making sure rooms were cleaned well and early. My only issue was the beds, mattresses were extremely hard. They looked new but very thin. Rooms had fridge, and microwave.

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Helpful?
1Thank ocean68
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Ocean68, Thank you so much for providing feedback regarding your experience at our hotel. We are delighted that you enjoyed our renovations! Thank you for kindly commending our housekeeping staff, cleanliness is a top priority! We are very sorry that you found the mattress to be firmer than expected. We understand that each individuals mattress preference may vary and...

Estero
Reviewed 3 December 2014 via mobile

The rooms have recently been remodeled and freshened up. Everything was cleaned and replaced daily. The staff was curtious and attentive. The daily breakfast bar was average, but never empty. There was not a pool, but the exercise room and business center were both addiquite.

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Helpful?
2Thank Todd V
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Todd V, Thank you for your kind review and comments on our renovations. We strive to keep our facility clean and brand new and It is great to hear of a job well done. We enjoyed having you and your team as guests and wish you the best of luck on future games! Please visit again next time you...

Sarnia, Ontario, Canada
Reviewed 6 November 2014

We stayed here for the first time after redeeming some of our air miles to buy the room, and supposedly 8 nights of parking. When we checked in, they said they do not honour the 8 nights of parking because it was not booked through a park and fly site. When I showed them the printout of my reservation including...

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Helpful?
2Thank LeeMike
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Leemike, Thank you for being a guest of ours and for providing feedback on your experience at our hotel. We do apologize for any inconvenience you encountered upon checking in. When using air miles as well as IHG Rewards Club points to redeem a stay, the only thing covered is the hotel stay itself; Unfortunately, special packages such as...

Kincardine, Canada
Reviewed 24 October 2014

We stayed at this hotel the night before and the night after our trip to Las Vegas. Check in and out was easy, the staff was very friendly and the breakfast started at 5:30 a.m., which was perfect as we had an early flight. There was something to eat for every taste and it was all fresh. Our first room...

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Helpful?
2Thank Janeway62
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Janeway62, Thank you for choosing to stay at our hotel on both ends of your trip! We are happy to hear that you enjoyed the breakfast options and that both rooms accommodated you well. We do apologize for the television issues you experienced and appreciate your understanding in the matter. Please visit again soon!

Reviewed 8 October 2014 via mobile

I travel often & I stay at many different hotels & hotel chains. Typically I have had no issues with Holiday Inn. I booked this room using 20,000 of my IHG points & according to the online booking I was under the impression I would receive free parking for the week while me & my family were in Orlando. When...

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Helpful?
1Thank Phil J
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Phil J, Thank you for choosing to stay with us and for providing feedback on your stay. We apologize for any confusion and inconveniences you experienced regarding your reservation. When redeeming your IHG Reward Club points for free night stays, they unfortunately are not able to be used on packages at our hotels. Rewards Club points may be redeemed...

Lansing, Michigan
Reviewed 1 October 2014

Four of us stayed here, two couples in 2 rooms. One room was by the elevator and loud, the other further down the same hall. Room was clean and worked well. Shower water pressure was good, but head could be up higher.

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Helpful?
1Thank Dayzdx8
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Dayzdx8, It is wonderful to hear that you enjoyed your stay with us! We do apologize that the elevator proved to be a disturbance and are more than happy to place our guests away from elevators upon request for the future. Thank you for taking the time to complete your review and we hope to see you again soon!

Kincardine, Canada
Reviewed 29 September 2014

We we're here one night before a flight. Staff we're very helpful and pleasant. Room/hotel was clean. Beds we're comfortable. Shuttle was quick to pick up. Good location. No complaints. Would stay again.

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Helpful?
Thank evanescencetabby
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this review

Hello Evanescencetabby, Thank you for giving us the opportunity to provide you with a good stay! It is wonderful to hear that you enjoyed every aspect of your stay with us and we will look forward to having you as a returning guest!

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Whether you are traveling for business, leisure or a family fun filled vacation, here at the Holiday Inn Express Detroit Metro Airport we have got what you're looking for! Our amenities include free WIFI throughout the entire hotel, hot Express Start Breakfast, fitness center, business center, guest laundry and a sundry shop where you can refresh with snacks and beverages! Guest rooms are equipped with 32" flat screen TV's perfect for lounging around and relaxing, microwaves and mini refrigerators along with Bath and Body Works shower essentials. If you are looking to hold a small meeting/gathering we offer a 10 person max board room for rent based on availability. Due to our close proximity to DTW we offer a wonderful park stay and go package for our traveling guests! Our package includes your one night stay at the hotel along with 8 days free parking in Qwik Park;which is located directly behind our hotel. We provide a 24/7 service shuttle to and from the airport which is operated by Qwik Park. Shuttle pick up and drop at DTW is located at ground transportation level approximately every 10 minutes. ... more   less 

Additional Information about Holiday Inn Express Romulus / Detroit Airport

Address: 7680 Merriman Road, Romulus, MI 48174-1911 (Formerly La Quinta Inn )
Region: United States > Michigan > Romulus
Price Range: RM483 - RM682 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Romulus / Detroit Airport 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
La Quinta Inn Detroit Airport Romulus Hotel Romulus
La Quinta Romulus
Romulus La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Romulus / Detroit Airport staff and other travellers.
1 question
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Los Angeles, California
over a year ago

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Questions? Get answers from Holiday Inn Express Romulus / Detroit Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor, quieter rooms.”
 of 5 bubbles 826larryk, 8 Feb 2017 | Read review
“It's an airport property but I've never been bothered by planes”
 of 5 bubbles EnjoyTravelAlways, 15 Oct 2016 | Read review
“Was on the 3rd floor”
 of 5 bubbles DamianC_11, 20 Jun 2016 | Read review
“Parking available in the rear of the hotel.”
  • flat screen television, microwave and refridgerator
  • Double beds with reading lights
 of 5 bubbles 816DavidC, 4 Mar 2016 | Read review
“Rooms on the north side will tend to be quieter.”
 of 5 bubbles johnmD5491VC, 23 Feb 2016 | Read review
5 of 5