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I stayed at this hotel on 4 different dates for the night before an early flight out. It is an outdated hotel that needs renovating. On my last trip, I experienced an issue which proved that this hotel needs work. I heard dripping noise coming...More
Response from heather h, General Manager at Four Points by Sheraton Detroit Metro AirportResponded 3 days ago
Thank you for staying with us. I am sorry to hear you experienced maintenance issues during your stay. I am glad to hear we were able to provide you with a different room while our maintenance team checked into the leak. I understand...More
Had a girls hockey team at the Four Points. Staff could not have been more friendly throughout. Front desk staff was attentive and could not have been more pleasant. We had a few of our girls making some noise about 930 on Saturday night. They...More
Thank John C
Response from Nicole M, General Manager at Four Points by Sheraton Detroit Metro AirportResponded 30 October 2017
Thank you for such a great review! I hope that your team had a great time at the tournament and also at the hotel.
We look forward to having you back with us again soon!
Weather event for Detroit and flights to Minneapolis, all flights cancelled. Was able to get a room here. The front desk had only one person, she tried and dealt with all of us the best she could, but the company let her and us down....More
Thank Edward B
Response from heather h, General Manager at Four Points by Sheraton Detroit Metro AirportResponded 1 week ago
I understand your plans originally did not include staying at the Four Points. Thank you for your feedback about your check in and breakfast experience. I will reveiw with our team for additional staffing during this busy time. I am sorry this interrupted...More
Perfect location with close proximity to the airport but away from the main runways so as to ensure a quiet, comfortable night's sleep. Clean, comfortable rooms... ours had a microwave and fridge which was a welcome surprise. Special thanks to Natalia for going over and...More
Immediately impressed with the service this hotel provides. The hotel is modern and perfect for park and fly, but it's the service that really makes us want to use it next time we fly out of DTW.
Heather M. was more than welcoming and helpful....More
Response from heather h, General Manager at Four Points by Sheraton Detroit Metro AirportResponded 4 weeks ago
Wonderful to hear! I am happy to hear your stay was great.
We look forward to seeing you again soo.
Response from heather h | Property representative |
Parking is complimentary overnight while registered. Once you check out you will take your car to Airlines Parking. Airlines parking is $10 a day in their secure lot a block away from the hotel. Have a great... More
Parking is complimentary overnight while registered. Once you check out you will take your car to Airlines Parking. Airlines parking is $10 a day in their secure lot a block away from the hotel. Have a great trip!