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Four Points by Sheraton Detroit Metro Airport

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Traveller (23)
Room & Suite (16)
Dining (6)
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Overview
  • Excellent26%
  • Very good36%
  • Average19%
  • Poor11%
  • Terrible8%
Travellers talk about
“modern rooms”(3 reviews)
“restaurant bar”(7 reviews)
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
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Offers from Four Points by Sheraton Detroit Metro Airport
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Detroit Metro Airport
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (245)
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78
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65
78
45
29
21
Show reviews that mention
All reviewsmodern roomsrestaurant barairlines parkingrefrigerator and microwavedecent hotelfront desk staffparking packagebig boypark and flywould stay here againgreat roomchecking inking bedshuttle servicebob evansrental cardetroit
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1 - 5 of 238 reviews
Reviewed 4 days ago

I stayed at this hotel on 4 different dates for the night before an early flight out. It is an outdated hotel that needs renovating. On my last trip, I experienced an issue which proved that this hotel needs work. I heard dripping noise coming...More

Thank aernst253
Response from heather h, General Manager at Four Points by Sheraton Detroit Metro AirportResponded 3 days ago

Good afternoon, Thank you for staying with us. I am sorry to hear you experienced maintenance issues during your stay. I am glad to hear we were able to provide you with a different room while our maintenance team checked into the leak. I understand...More

Hotel's Favourite
Reviewed 30 October 2017

Had a girls hockey team at the Four Points. Staff could not have been more friendly throughout. Front desk staff was attentive and could not have been more pleasant. We had a few of our girls making some noise about 930 on Saturday night. They...More

Thank John C
Response from Nicole M, General Manager at Four Points by Sheraton Detroit Metro AirportResponded 30 October 2017

Dear John- Thank you for such a great review! I hope that your team had a great time at the tournament and also at the hotel. We look forward to having you back with us again soon! Thanks again! Nicole M

Reviewed 1 week ago via mobile

Weather event for Detroit and flights to Minneapolis, all flights cancelled. Was able to get a room here. The front desk had only one person, she tried and dealt with all of us the best she could, but the company let her and us down....More

Thank Edward B
Response from heather h, General Manager at Four Points by Sheraton Detroit Metro AirportResponded 1 week ago

Good Morning, I understand your plans originally did not include staying at the Four Points. Thank you for your feedback about your check in and breakfast experience. I will reveiw with our team for additional staffing during this busy time. I am sorry this interrupted...More

Reviewed 2 weeks ago

Perfect location with close proximity to the airport but away from the main runways so as to ensure a quiet, comfortable night's sleep. Clean, comfortable rooms... ours had a microwave and fridge which was a welcome surprise. Special thanks to Natalia for going over and...More

Thank A K
Reviewed 4 weeks ago

Immediately impressed with the service this hotel provides. The hotel is modern and perfect for park and fly, but it's the service that really makes us want to use it next time we fly out of DTW. Heather M. was more than welcoming and helpful....More

Thank Conciergecouple
Response from heather h, General Manager at Four Points by Sheraton Detroit Metro AirportResponded 4 weeks ago

Wonderful to hear! I am happy to hear your stay was great. We look forward to seeing you again soo.

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Hot Tub
Details
Price range
US$100 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (16)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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joe b
18 February 2018|
Answer
Response from heather h | Property representative |
Good afternoon, Parking is complimentary overnight while registered. Once you check out you will take your car to Airlines Parking. Airlines parking is $10 a day in their secure lot a block away from the hotel. Have a great... More
0
Votes
DL1017
19 November 2017|
AnswerShow all 2 answers
Response from diploconcierge | Reviewed this property |
There is free parking for guests
0
Votes
NDSINGLA
18 August 2016|
Answer
Response from Michelle A | Reviewed this property |
Yes just near the airport the shuttle will meet you at any time just call when you get there and 5 mins later they are there
1
Vote
Room Tips
"Stay far away from the elevators"
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"Would not stay here again!"
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"noise depends on airport flight paths but even at worst is minimal"
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"Avoid top floor and rooms on south side of hotel if you want a quieter room, as those rooms face the airport..."
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