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Four Points by Sheraton Detroit Metro Airport

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Four Points by Sheraton Detroit Metro Airport
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215 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Detroit Metro Airport
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Showing 210: English reviews
Chesterfield, Virginia
Reviewed 9 July 2013

Overnight courtesy of cancelled DL flight. You can tell this property has been around a while, but everything worked; it's just a little frayed. Staff were great, I made sure to fully utilize the DL food credit in the bar. Overall, not bad for an unscheduled overnight.

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Helpful?
Thank JS-VA
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear JS-VA, We are very pleased to hear that your recent, unscheduled stay at Four Points was a pleasant one and that you enjoyed your room and our service. We do strive to make sure all of our guests are comfortable when they are with us. We hope to see you on your next trip to Detroit. Take care!

Michigan
Reviewed 4 July 2013 via mobile

We stayed here as part of a park sleep fly deal which included our parking for a week at airport parking. We love this hotel. The staff is nice and eager to please. Rooms are spacious and clean. The bed was sooo comfortable. Will definitely stay here again when flying out of DTW.

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Helpful?
Thank Diane S
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Diane S, Thank you for taking the time to comment about your recent stay. We are delighted that you enjoyed our Drive in Fly out package and hope to see you when you are next in the area. Take care!

Eau Claire, Wisconsin
Reviewed 1 July 2013

This brand seems to be working hard to give you more for your money. I like 'em! Friendly desk staff. Clean room that seemed recently renovated. All the usual stuff...HD TV, coffee maker, iron, comfortable bed..etc.. Room was quiet.

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Helpful?
Thank Lungfruit
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Lungfruit, We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. We hope you'll back to see us soon and experience our Best Brews & BBQs. Take care!

sw ontario
Reviewed 29 June 2013

Great staff, decent food. Nice bright exercise room and pool. This hotel needs to clean a little harder. The lobby chairs are new, but dirty, as is the hallway furniture and in some cases, ripped or torn. Elevators are dinosaurs. Replace them. Mattresses are good but starting to sag a bit. Linens very fresh and clean. Suspended ceiling in bar...

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Helpful?
Thank Phyllis P
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

We salesrepSwOntario, Thank you for taking the time to comment about your recent stay with us. We are delighted that you enjoyed our staff, food and workout facilities. We appreciate your feedback about hotel conditions and will take you comments into consideration as we look for ways to improve our hotel. We hope you'll give us another chance and come...

Pawleys Island, South Carolina
Reviewed 13 June 2013

I was flying out of Detroit early yesterday so I booked a room at Four Points right beside the airport- great deal for $115/night. The staff were very friendly and helpful. The bar was pretty good. What bothered me was the run down condition of everything in the building. I understand it's an airport hotel but lobby seat cushions shouldn't...

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Helpful?
Thank IceCold40
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear IceCold40, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you enjoyed our bar and staff. We also appreciate your feedback and are looking for ways to improve the condition of the hotel. We hope you'll give us another chance.

Fort Wayne, Indiana
Reviewed 11 June 2013

We used the Park & Fly service at this hotel for our trip to New York City. We were only at this hotel for about 9 hours, given that we arrived at night and had an early morning flight. The hotel is very nice in terms of decor, cleanliness, etc. From my limited stay there, it looks perfect for Park...

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Helpful?
Thank Adam P
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear AdamP, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you enjoyed our parking package, hotel features and restaurant. We hope you'll come back to see us when you are next in the area. Take care!

Shaker Heights
Reviewed 10 June 2013

My stay was comfortable and enjoyable. The food in the dining room was good and the staff was helpful.. I wanted to thank staff member Ashley Clay for her assistance . We had car trouble during our stay and she went out of her way to help us, thanks again Ashley.

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Helpful?
Thank Roberta D
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear RobertaD, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you found your stay comfortable and enjoyable. Great customer service is important to us and we will be sure to share your comments with Ashley. We hope to see you on your next trip to DTW. Take care!

Palm Beach, Florida
Reviewed 28 May 2013

Rooms were clean but well used. Service at breakfast was flat POOR. Food quality was fine. Its the typical "i was way tired when i got off the plane and had to go to sleep" sort of place. Its OK. Ill stay again but only for the above reasons. Also, front desk girls were super great!

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Helpful?
Thank Andrew_Destin
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Andrew_Destin, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you enjoyed your overall stay, our staff and restaurant. We hope to see you on your next trip to DTW. Take care!

Sarnia, Canada
Reviewed 26 May 2013

Decently clean. Good sleep. I have no complaints really about the hotel. Some parts a little overused and rough looking but generally a nice place. If you book the hotel with the coupon from airlines parking you get a great deal with excellent park n fly service. We did not have to wait for a shuttle from our car or...

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Helpful?
Thank hckym0m
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear hckym0m, Thank you for taking the time to comment about your recent stay at Four Points. We are delighted that you enjoyed your stay, our drive in, fly out package and shuttle service. We hope you'll come back to see us on your next trip to DTW. Take care!

San Diego, California
Reviewed 21 May 2013

The air conditioner in the room roared like the planes from the nearby airport. It was startling, actually. The mustiness in the elevators and rooms is dramatic. This is a hotel that is serious need of updating. It is important to give the kind staff their due - they were very caring and eager to help. The location is the...

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Helpful?
Thank Adamchik
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Adamchik, We are so sorry that you did not enjoy your overall stay at our hotel. We appreciate your feedback and will take you comments into consideration as we look for ways to improve the condition of the hotel. We hope you'll give us another chance and come back to see us. Take care!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to The Four Points by Sheraton Detroit Metro Airport. We're just minutes from the Henry Ford Museum and the greater metropolitan Detroit area where you can experience all Detroit has to offer. ... more   less 

Additional Information about Four Points by Sheraton Detroit Metro Airport

Address: 8800 Wickham Road, Romulus, MI 48174-1905
Region: United States > Michigan > Romulus
Price Range: RM502 - RM784 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Detroit Metro Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Four Points By Sheraton Detroit Metro Airport Hotel Romulus
4 Points By Sheraton Detroit Metro Airport
Four Points Hotel Romulus
Four Points Romulus
Sheraton Romulus
Romulus Sheraton
Romulus Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Detroit Metro Airport staff and other travellers.
4 questions
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Spring Lake, Michigan
over a year ago
Mount Pleasant, Michigan

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Questions? Get answers from Four Points by Sheraton Detroit Metro Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid top floor and rooms on south side of hotel if you want a quieter room, as those rooms face the airport (plane noise).”
carcross, 23 Apr 2017 | Read review
“Any room is good. Excellent staff who is willing to help.”
samuelgL5648OJ, 17 Jan 2017 | Read review
“Keep away from elevators for a quiet night”
tommy45467, 12 Jun 2016 | Read review
“Very clean rooms with no signs of bed bugs!”
mwilltru15, 10 Jun 2016 | Read review
“Upper floors are quiet and common areas are comfortable. They have computers available to print off boarding pass for flight out”
johncathyb, 31 May 2016 | Read review
5 of 5