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Quality Inn & Suites Romulus

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1 room 2 adults 0 children
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Quality Inn & Suites Romulus
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411 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Michigan Center, Michigan
Reviewed 10 January 2016

We stay here sometimes when we fly out of Detroit Metro and need to park our car for a week or 2. It is very convenient for those early or really late flights, and staying here is cheaper than parking our car in a lot or at the airport. The staff is professional and friendly, the rooms are decent. the...

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1Thank Gramma1395
Clarksville, Tennessee
Reviewed 9 January 2016

I am a repeat customer here and consistently I have received the finest customer service. Heather the GM and her team are conscientious with the goal in mind of making customers comfortable. Over the past few years that I have come here, the place has progressively improved. The rooms are clean, house keeping pays attention to detail, and the facilities...

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Thank Carl L
Oscoda, Michigan
Reviewed 6 January 2016

Immediately upon arrival I was greeted by polite, friendly staff members. They are very easy to deal with, and try their best to work with your needs. During the remodeling stage, they were kind enough to move me to a room in a hallway that was not currently under construction as I worked nights, and therefor slept during the day....

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Thank Hal J
Romulus, Michigan
Reviewed 26 December 2015

Easy reservations system, mostly friendly staff. Beware if someone is in the room above you they will be up at 5:30 am and moving around and walking as if there is a herd of elephants above you. Caution the parking lot is extremely dark at night and I tripped over some unpainted broken parking blocks and fell to the asphalt...

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1Thank D C
Webberville, Michigan
Reviewed 22 December 2015

We stayed in Room #310, a king size semi suite, the bed was so close to the heating/air conditioning unit that you could not get into the bed from the right side without standing on the air conditioner. When I went to shower at 3:00am (early x-mas flight) I fell backwards out of the tub shower combo and hit my...

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1Thank Kathi48836
Kalamazoo, Michigan
Reviewed 16 December 2015

The rooms are what you expect. Two beds, a tv, a chair, and a bathroom that does what you need it to do. The service is what sets the Quality Inn apart from other hotels around the Detroit airport. Laurie at the front desk is the best! She helped us by giving us 10% off our next stay and also...

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Thank Sam M
Reviewed 2 December 2015 via mobile

The bathroom floor had pubic hairs all over it, the toilet bowl had a ring around it and there were no Kleenex. The bathtub was also less than desirable, stained so bad it looked filthy ..... maybe it was filthy? Check in was painless, hopefully breakfast will be decent.

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1Thank Muddysister
Sarnia, Canada
Reviewed 20 November 2015

Hotel itself was ok. However our car sustained major damage from their valet service. I was not even told my car was damaged, discovered it myself. Resolution to get my car repaired was a huge hassle. Do yourself a favor, find a "park your own car" service lot and take your keys. The small additional parking cost will give you...

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1Thank DWS777
gmmi101, General Manager at Quality Inn & Suites Romulus, responded to this review

Dear Valued Guest, Thank you for your review. I appreciate that you separated your car issue from your stay at our hotel and the valet service. Your issue was unique and we are sorry you encountered such a problem. Our hotel wants all of our guests to feel happy , safe and comfortable while they are here which has always...

Bogota, Colombia
Reviewed 19 November 2015

As always service here was great and the staff pleasant, even with various requests on my part. However this time, I was very pleased to have a newly upgraded room and even the heating unit had been changed. This is the best deal close to the airport. My only real complaint is the hot items from the breakfast bar were...

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Thank Dirk_ca
Chatham Ontario
Reviewed 26 October 2015 via mobile

Stayed here for the park and fly deal ....nice clean king size bed ..very limited breakfast ...very helpful and friendly staff ....nice clean shuttle ride to the airport would stay here for close access to airport

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Thank belgiumcdn

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites Romulus

Address: 9555 Middlebelt Road, Romulus, MI 48174
Region: United States > Michigan > Romulus
Price Range: RM260 - RM348 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Romulus 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Quality Inn & Suites Romulus Hotel Romulus
Quality Inn And Suites Romulus
Quality Inn Romulus
Quality Inn Hotel Romulus
Romulus Quality Inn
Hotel Style:
#5 Family Hotel in Romulus
#11 Business Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Romulus staff and other travellers.
6 questions
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Windsor, Canada
over a year ago
Mount Morris, Michigan, United States

See all questions (6)

Questions? Get answers from Quality Inn & Suites Romulus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else!”
  • Bugs in bed
  • Filthy carpet
  • Don't sit here!
  • Door lock jimmied
  • Drapes...What the heck?
HIT_THE_ROAD_AGAIN!, 14 Apr 2017 | Read review
“Lower floors are more insulated from passing airplanes”
861philipb, 7 Apr 2017 | Read review
“Avoid 3rd floor - Maybe the rooms on the 1st floor are quieter from the planes flying overhead.”
MALLEK2012, 6 Apr 2017 | Read review
“Try the first floor.”
ROMINTWO, 4 Mar 2017 | Read review
“Choose another hotel”
, 14 Feb 2017 | Read review
5 of 5