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Clarion Hotel Detroit Metro Airport

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Clarion Hotel Detroit Metro Airport
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350 Reviews from our TripAdvisor Community

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Showing 340: English reviews
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Reviewed 2 days ago NEW

I don't usually review hotels for bad or good, but I had such a good experience here, that I thought I would share it. Besides being an attractive building with clean, spacious and comfortable rooms, including comfortable beds and great pillows; a good restaurant/ bar; very reasonable prices; free airport shuttle - yet far enough from the airport that it's...

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Helpful?
Thank Carol K
Billings, Montana
HOTEL’S FAVOURITE REVIEW
Reviewed 15 December 2016

I stayed at this motel last night due to a cancellation of my flight by Delta. Upon arriving at the motel I was greeted by "George", a young man that was efficient, polite and very well trained. I entered my room to find it well appointed and recently remodeled. You can see evidence of the age of the motel but...

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Helpful?
Thank Wanderingbusinessman
About Hotel's Favourite Review
Brady V, Manager at Clarion Hotel Detroit Metro Airport, responded to this review

Thank you for the excellent review and for choosing Clarion! I will definitely pass along the positive comments to our staff. Hopefully next time we see you, it won't be because of a cancelled flight, but if ever in the situation, please don't hesitate to give us a call. You are always welcome!

Austin, Texas
Reviewed 1 week ago

I ended up staying here at the last minute. I didn't know much about the location of it, nor the transportation options to get into town. The Clarion is located on what could be considered Hotel Road. There are lots of hotels within walking distance of it. BUT, given that there are no stores around one thing that the Clarion...

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Helpful?
Thank Ava I
Brady V, General Manager at Clarion Hotel Detroit Metro Airport, responded to this review

Thanks for the good review and thank you for your business. Sincerely, Jeff Lindsey General Manager Clarion Hotel

Bozeman, Montana
Reviewed 1 week ago

TERRIBLE PEOPLE! I was flying through Detroit and before boarding my flight, I knew that I was going to get stuck due to weather. So, I went online and booked a room via our company travel program. As I knew hotels were filling up fast, I even called the agency to confirm that I had a reservation and they said...

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Helpful?
Thank jbklatt
Newry, Maine
Reviewed 1 week ago via mobile

There are a couple of good things to say about this hotel, convenient to Detroit Airport and reasonable rate. That said, the rooms were filthy, light switches, vents walls had not been cleaned in a looong time and the for to the room looked like it could easily kicked open. The hotel staff were nice and the shuttle service timely.

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Helpful?
Thank RickMac77
Reviewed 2 weeks ago

The staff was incredibly rude, they only had 1 towel available for our bathroom and no pillows. We were over charged and had to fight with the staff to get only half of our money back. Would not recommend this hotel ever.

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Helpful?
Thank Jamie K
Tecumseh, Canada
Reviewed 2 weeks ago

Front Desk Staff -Chloe and Hasani were very pleasant and extremely nice to us, we were two couples staying the night, when Chloe asked us if she could print up are Boarding Pass we were very excited and so pleased that we didn't have to do it in the morning at the airport. We when went to dinner and had...

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Thank adamsR6609OH
detroit michigan
Reviewed 3 weeks ago

We recently stayed at the hotel prior to our two week vacation. The room is clean but very dated. Breakfast was ok, not great. Our problem was when we returned to DTW and called the shuttle to pick us up. After 3 calls to the hotel and 45 minutes wait time in thecold we never saw the shuttle. I know...

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Helpful?
Thank karen59
Brady V, General Manager at Clarion Hotel Detroit Metro Airport, responded to this review

Thanks for the review and thank you for your business. We are trying to improve everyday; however sometimes we fall short. I apologize for your inconvenience at Ground Transportation. We will now give specific pick up instructions to assist our valued guest at the pick up zone. Thanks again and please consider staying with us again in the future. Sincerely,...

Chatham-Kent, Canada
Reviewed 3 weeks ago

Front desk clerk and very very good and very polite. Room was very clean and all staff that we saw was very friendly. I would diffently recommend this location to all of our friends and stay here again.

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Helpful?
Thank rcar0n2
Brady V, General Manager at Clarion Hotel Detroit Metro Airport, responded to this review

Thanks for the Great review and thank you for your business. Sincerely, Jeff Lindsey General Manager Clarion Hotel 7340.728.7900

Harbor Springs, Michigan
Reviewed 4 weeks ago

On Tues., Feb 7, 2017, my connecting flight from Detroit to Pellston, MI was cancelled. The Delta gate agent was so helpful and offered me a hotel voucher for the Clarion. What a wonderful experience! I had started out at LAX early that morning and by now, it was close to 8pm. Unfortunately, I do not have names of the...

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Helpful?
Thank _boscorebecca

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Clarion Hotel in Romulus, Michigan; recently renovated with a New Lobby, a New Elevator, All New Guest Rooms, a world class restaurant and bar, and a New Pool. Conveniently located just 2 minutes from DTW airport. Other amenities include a complementary 24 hour shuttle service to and from the airport, complementary wireless internet, microwaves and refrigerators in room, and a complementary breakfast included. We welcome you to come and experience the Clarion Hotel's commitment to your complete satisfaction. ... more   less 

Additional Information about Clarion Hotel Detroit Metro Airport

Address: 8600 Merriman Rd, Romulus, MI 48174-1918
Region: United States > Michigan > Romulus
Price Range: RM328 - RM642 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel Detroit Metro Airport 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Clarion Hotel Romulus
Clarion Detroit Metro Airport
Clarion Romulus
Romulus Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel Detroit Metro Airport staff and other travellers.
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Questions? Get answers from Clarion Hotel Detroit Metro Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The quietest rooms are probably facing in towards the courtyard.”
 of 5 bubbles A8516TIcarolk, 24 Mar 2017 | Read review
“Pick another hotel.”
 of 5 bubbles jbklatt, 17 Mar 2017 | Read review
“Book directly with the hotel, the rate I received by calling hotel was less than Clarion web site.”
 of 5 bubbles Dancing_DadStrathroy, 19 Feb 2017 | Read review
“All are good. They now have an elevator.”
 of 5 bubbles karenrF7870HV, 5 Feb 2017 | Read review
“If on the second floor the lower numbered rooms (under 240 or so) are the closest to the elevator.”
 of 5 bubbles kerrys705, 23 Jan 2017 | Read review
5 of 5