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This hotel was a great hotel. I loved our room - we were able to open the doorwall at night and listen to the waves crashing on the shore. Plenty of room for a family of 5. We had a variety of choices at the...More
We stayed at this hotel over the Columbus day weekend. The hotel was great for us. We liked the lake front view. Caleb at the front desk was awesome! He was able to make sure we didn't have to switch rooms during our stay. I...More
2 Thank dsarv1
Response from Justna H, Director of Sales at Holiday Inn Express St. Ignace-Lake FrontResponded 13 October 2017
Thank you for your detailed review. We appreciate the issues you encountered being brought to our attention providing us the opportunity to promptly correct. Our team strives to provide the excellent service our guests expect, and we are delighted Caleb's assistance enhanced your vacation experience....More
Love when I stay here. Always clean, the staff are SO kind, and the view of the lake is perfect!
The complimentary breakfast has a great selection and it’s an ideal location to go explore all kinds of places in the U.P.!
Thank Alison C
Response from Justna H, Director of Sales at Holiday Inn Express St. Ignace-Lake FrontResponded 1 December 2017
Thank you for your wonderful review! We are happy you enjoyed your stay with us and hope to see you on your next visit to St. Ignace!
Went to Northern Michigan for fall color drive. Stop here for one night. With IHG membership we were able to upgrade to a lake-view room and watch sun rise in the morning. It's nice. The breakfast has good varieties of hot & cold items.
They told me they would not charge me when I had to leave due to an emergency but they did and then it took me 2 months and 10 calls to get half my money back!! Don't tell me one thing then do another I...More
Thank Sherry H
Response from Justna H, Director of Sales at Holiday Inn Express St. Ignace-Lake FrontResponded 10 November 2017
Thank you for your review. Although your departure was past our published cancellation policy, due to your personal emergency, we did agree to waive fees for a portion of your reservation. We are delighted this has been resolved, and please accept our apologies for any...More
Response from Travelin10 | Reviewed this property |
We were there in September and it looked like they had been doing some improvements. Our room was nice but you could see areas where perhaps a fixture had been changed and they had not painted so you could see where the... More
We were there in September and it looked like they had been doing some improvements. Our room was nice but you could see areas where perhaps a fixture had been changed and they had not painted so you could see where the previous one was. We thought it may have been the beginning of work after the high tourist season. I agree with the other posts and would take it to the top.