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Best Western Plaza Hotel Saugatuck

CancelonUS$95*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$116*
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Best Western Plaza Hotel Saugatuck
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288 Reviews from our TripAdvisor Community

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Showing 286: English reviews
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Littleton, CO
Reviewed yesterday NEW

NO Elevator....guests staying on top floor had issues getting up/down stairs. Appears ADA requirements are not being met. Breakfast room was overflowing and food was scarce....hostess only brought out exactly what was requested...2 eggs, 2 yogurts, etc.....no replenishing! Seating was a HUGE issue....guests were sitting in lobby, standing at counter in lobby....poorly run operation for $150 a night! Also, hot...

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Helpful?
Thank Lady G
Utica, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

1st, we generally stay in BW Hotels so this review might be slightly biased. :) As in all BW Hotels we've stayed at, the staff was friendly and went out of their way to welcome us. The Blue Star Highway BW sign is very small, so if your driving and don't know the area you might miss it. We did!...

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Helpful?
Thank vkingta
About Hotel's Favourite Review
Saint Louis
Reviewed 1 week ago

Hotel was okay...microwave and small fridge in room and small coffee pot. The continental breakfast was pretty good, area rather small so it's pretty crowded in there. Staff had hard time keeping up with demand but food was hot and nice to have. The front desk person must definitely more friendly. He never looked at our faces, spoke very quickly...

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Helpful?
Thank Jayne M
Farmington Hills, Michigan
Reviewed 1 week ago

Received free upgraded quiet room on second floor overlooking woods. Bathroom grout by tub needs attention; it is moldy. Bathroom door out of alignment; would not stay open. Room was clean and a good value for the price we paid. We have stayed there before and would stay again for the right price.

Review collected in partnership with Best Western
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Thank CPAAttorney
Reviewed 1 week ago

Overall hotel didn't seem really clean and the pool was freezing. Wash clothes provided in bathroom had makeup stains on them. I would stay there again if I didn't have any other options but I would not recommend this hotel.

Review collected in partnership with Best Western
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Thank AliMom2012
Warren, Michigan
Reviewed 1 week ago via mobile

Stayed here on May 11. Staff was extremely friendly and helpful. Room was clean but in need of some upgrades as well as the rest of the building. The breakfast was fine and well attended to. The location is very close to Saugatuck, which is ideal. If they update this hotel it will be top notch.

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Thank Mbroad58
Livonia, Michigan
Reviewed 1 week ago via mobile

As a diamond select memberI have sleep at many BW's. When I checked in there was just the basic hello and name. After giving my BW card, there wasn't even a thank you for being a rewards member. The room is painted dark which can be good for sleeping. The breakfast was messy and lacked food. The woman in charge...

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Thank 446raymondr
West Yellowstone, Montana
Reviewed 1 week ago

Nice wooded location (I wanted to open with something nice). Over the rim full trash can right at the entrance, along with a smokers ash can that reeked even though it was outside. The lobby needed to be swept. Check in was ok, they even upgraded me to a decent room with a fireplace. The stairs needed to be vacuumed...

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Thank 502bbb
Indianapolis, Indiana
Reviewed 2 weeks ago

The hotel was over priced and could use some updating. For those who have special needs or a lot of Luggage like I did, I don't think they have an elevator. At least I wasn't able to find one nor was I directed to it so I had make a couple trips and haul everything up the stairs myself.

Review collected in partnership with Best Western
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Thank kadsmt
Alpha Ohio
Reviewed 2 weeks ago

We arrived at the Saugatuck Michigan Best Western, 3457 Blue Star Highway, 05/04/2017 and the gentleman at the desk assigned us room 109. We were unpacked and situated before we noticed the large hole in the cadenza, where the refrigerator should have been. The same gentleman at the desk said that since the refrigerator vibrated noisily they had removed it:...

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1Thank McBible

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Best Western Plaza Hotel Saugatuck

Address: 3457 Blue Star Highway, Saugatuck, MI 49453
Region: United States > Michigan > Allegan County > Saugatuck
Price Range: RM425 - RM1,092 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plaza Hotel Saugatuck 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Saugatuck
Saugatuck Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plaza Hotel Saugatuck staff and other travellers.
4 questions
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Saint Louis, Missouri
9 months ago
Fort Lauderdale, Florida

See all questions (4)

Questions? Get answers from Best Western Plaza Hotel Saugatuck staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel.”
754ladyg, 24 May 2017 | Read review
“No elevator so those with a mobility issue (like me) should ask for ground floor.”
Michigoose, 13 Apr 2017 | Read review
“Second floor is very quiet.”
mirjanaj72, 21 Aug 2016 | Read review
“Don't stay near the pool unless you like noise and chlorine”
L6808QEsarahh, 20 Aug 2016 | Read review
“Ask for a 2nd floor room not facing the parking lot near the end of the long hallway.”
Ronin1980, 29 Jul 2016 | Read review
5 of 5
Cancelon
US$95* /night
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Expedia.comUS$100
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HotelQuicklyUS$116
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*Disclaimer
Prices are for 1 room, 2 adults
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