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Ramada Plaza Sault Ste. Marie Ojibway

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Ramada Plaza Sault Ste. Marie Ojibway
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658 Reviews from our TripAdvisor Community

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Showing 657: English reviews
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Reviewed 1 week ago via mobile

Stay started in a standard room over looking the locks but the windows are not sealed enough for below zero temperatures. The bedding was enough for a summer stay but should have something heavier for the winter weather. The second day, we askef to be moved to a room with less windows. We received a suite which was much warmer....

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Helpful?
Thank Tanya B
Detroit, Michigan
Reviewed 2 weeks ago

We love staying here, we have stayed several times and even though they don't have a microwave, or fridge it is still worth it. It is right in the heart of downtown with the shops, and the Soo Locks. You can walk everywhere. There is a cute diner just down across the street (I believe it's called Franks, they have...

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Helpful?
Thank JANEY039
New Carlisle, Indiana
Reviewed 2 weeks ago

There was a group of about 20 of us. We were in the area on business for an annual event. We won't be coming back. We had two major complaints: The hotel charged our credit cards when we made the reservations, about a month before our stay. Also, on the first morning, the breakfast was just OK: continental breakfast with...

Review collected in partnership with Ramada
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Helpful?
Thank michaelmE7680PA
Tori G, Front Office Manager at Ramada Plaza Sault Ste. Marie Ojibway, responded to this review

Thank you for your review of our hotel. We are in the process of changing our breakfast and I apologize for the way you were treated when inquiring about this. Rest assure this will not be tolerated as we pride ourselves on our customer service. We hope that you will consider giving us a second chance to provide you with...

Sault Ste. Marie, Michigan
Reviewed 2 weeks ago

Review collected in partnership with Ramada
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Helpful?
Thank F5829ELmaxp
Dearborn, Michigan
Reviewed 2 weeks ago

Nice building and great location, but in Winter the service is non-existent. Breakfast buffet on March 3 was a flask of coffee, and a plate of mini-muffins and pre-packaged sponge cakes. No fruit juices, no cereals, no bagels, no bread, no hot food etc Woman at desk completely uninterested and defensive, since she was having to explain the manager's incompetence....

Review collected in partnership with Ramada
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Helpful?
Thank raymonde100
Tori G, Front Office Manager at Ramada Plaza Sault Ste. Marie Ojibway, responded to this review

Thank you for your review of our hotel. We apologize that you were not happy with the continental breakfast. At the time we are offering a very light breakfast while our restaurant is closed. When the restaurant if open we offer a full service breakfast, lunch and dinner. We hope you will stay with us again the next time you...

Ypsilanti, Michigan
Reviewed 2 weeks ago

Check in on Wednesday evening was wonderful. Our Desk attendant (young lady) was cheery and helpful. The next morning (Thursday, March 2nd) was 180 degree change. This desk attendant (middle aged woman) is not what I have come to expect form ANY Hotel chain. Complained to me about overnight shift not making the coffee. Friday morning came down for Continental...

Review collected in partnership with Ramada
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Helpful?
Thank Terry C B
Tori G, Front Office Manager at Ramada Plaza Sault Ste. Marie Ojibway, responded to this review

Thank you for your review of our hotel. I apologize that your stay was not perfect. The situation with the employee will be asked to explain. This is not common for us. We pride ourselves on our customer service and this complaint is not taken lightly. We hope you will give us another chance the next time you are in...

Plainwell
Reviewed 2 weeks ago

In town on family business - we stayed a Friday and Saturday night in February. Nice to be located downtown. Walking distance to local dining and shopping, though we did little of each. Website advertised refrigerator in room and ours did not have one.

Review collected in partnership with Ramada
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Helpful?
Thank thomashW8042NW
Tori G, Front Office Manager at Ramada Plaza Sault Ste. Marie Ojibway, responded to this review

Thank you for your review of our hotel. I am sorry for the misunderstanding on the items in the rooms. The only rooms that have refrigerators and microwaves are our suites. But, they are available upon request for our other rooms. We hope you will visit us again the next time you are in town.

Grand Rapids, Michigan
Reviewed 4 weeks ago

Review collected in partnership with Ramada
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Thank jakelI526JA
Detroit, Michigan
Reviewed 4 weeks ago

I was double charged for my stay on my credit card along with many of my colleagues who were staying there as well. Breakfast was not good - continental vs. hot breakfast when I stayed there last year.

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Thank N4426RMdavidc
Lansing, Michigan
Reviewed 4 weeks ago

Spending $130 per room during the offseason when the town was dead was a bit overpriced. I went along with it paying for two rooms expecting that the high ratings meant the hotel would be above-average. Fortunately they will eventually be improving the pool and upgrading the exercise equipment.

Review collected in partnership with Ramada
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Thank DUNDON23
Tori G, Front Office Manager at Ramada Plaza Sault Ste. Marie Ojibway, responded to this review

Thank you for your review of our hotel. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Freighters Restaurant
Freighters Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This Historical Hotel site on a site overlooking the Famous Internation Soo Locks. We are the Home of the Famous Freighters Restaurant and the Captains Pub and Grill. We will celebrate our 75th Anniversary on New Years Eve. Since 1927 this hotel has hosted Presidents and diplomats from all over the world. The senior president Bush hosted us with his presence in 1982. This property exhuberates with nostalgia from eras gone by. Take a trip through time as you enjoy our history and artifact display. Our staff is one of few who pay attention to the details of your comfort. Enjoy the luxurious lobby and historic lighting. Shop at all the gift shops. Whether you are snowmobiling or checking in to read your favorite book call and book with our staff. You deserve to savor the moment in one of our hot tub suites. Call now! ... more   less 

Additional Information about Ramada Plaza Sault Ste. Marie Ojibway

Address: 240 W Portage Ave, Sault Ste. Marie, MI 49783-1922
Region: United States > Michigan > Upper Peninsula > Sault Ste. Marie
Price Range: RM456 - RM616 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Sault Ste. Marie Ojibway 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Ramada Plaza Ojibway Hotel Sault Sainte Marie
Ramada Sault Sainte Marie
Ramada Hotel Plaza Ojibway
Sault Sainte Marie Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Sault Ste. Marie Ojibway staff and other travellers.
2 questions
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5 months ago

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Questions? Get answers from Ramada Plaza Sault Ste. Marie Ojibway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to ask for a Lock-view room as high up as possible.”
 of 5 bubbles MichiganTraveler02, 26 Oct 2016 | Read review
“Request the sixth floor for the best view.”
  • view of the Soo Locks at dusk
 of 5 bubbles H1012SUlaurah, 5 Sep 2016 | Read review
“Go somewhere else”
 of 5 bubbles flaming021, 16 Aug 2016 | Read review
“Full of history and well worth the price!”
 of 5 bubbles cityhoppers7102, 5 Aug 2016 | Read review
“Suites are unbelievably nice!!!!”
 of 5 bubbles caroljohnathan68, 30 Jul 2016 | Read review
5 of 5