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Holiday Inn Express Sault Ste. Marie

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Holiday Inn Express Sault Ste. Marie
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256 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Reviewed 30 July 2016 via mobile

This was a typical Holiday Inn Express. It is exactly what you would expect and nothing more. It was clean. We paid extra for the river view. I am not sure it was worth it, the view itself was just ok and the window was really dirty. The breakfast was great and the staff was friendly. Overall good experience

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Thank Monica D
Iowa
Reviewed 16 July 2016 via mobile

This is a nice example of HIE. It is close to the border, so easy to access from either side. Check in is quick and friendly. Rooms are adequate, but it would have been nice to have a blanket, as we had to keep adjusting the thermostat. The roll in shower is great, but there is not enough counter space...

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1Thank StephanyIowa
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you for taking the time to give us your feedback on your recent stay. It is always a pleasure to hear that our guest found the check in process quick and friendly. We do apologize for the confusion on the matter with the blanket in the room, our beds are double sheeted so there is a flat sheet, then...

Knoxville, Tennessee
Reviewed 1 July 2016

My extended family was in town for a funeral for a family member. There were a lot of us and we come from all over the country. The hotel was just fine with our visiting in the lobby, eating area and private conference room. We were there for 6 days and not one thing to complain about. Rooms were clean...

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Thank dianaseaver4
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you so much for the 5 star review. We are very happy to hear that during your extended time with us that we could accommodate your needs for a gathering area for the family and that our staff was always friendly and professional. We pride our self on having a clean, inviting facility for our guest to enjoy. We...

Wisconsin
Reviewed 27 June 2016

We stayed 2 nights at the Holiday Inn and found it to be a good experience. The location is ideal - two blocks from the bridge to Canada, bordering the campus of Lake Superior State University, and an easy drive to downtown Sault Ste Marie and the locks. Everything about the inn is well maintained and very clean. I was...

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1Thank Beatriz121
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you for your comments on your recent stay with us. We are happy to hear from the convenient location, inviting facility, amenities available to the guest and the choices offered on the complimentary breakfast bar all met your needs. We look forward to your next stay with us.

Reviewed 27 June 2016

Stayed at this location in 2015 for Engineers Day where you are allowed once a year to walk on the locks. This year we decided to stay here so we could participate in the International Bridge Walk from the USA side to the Canadian side over their bridge that crosses the St Mary's River. From my very 1st call to...

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2Thank Teresa F
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you for being a loyal guest to the HIE in Sault Ste Marie, MI. We are pleased to hear that we are your hotel of choice during your time in the Soo for the annual Engineers Weekend. We are also very happy to be able to provide you with the extended check out due to your status of an...

Nashville, Michigan
Reviewed 23 June 2016 via mobile

Would definitely stay for family or business. Breakfast had enough options to satisfy everyone's taste. Very helpful and courteous staff. It is convenient to all the things to do in the Sault Ste Marie. The rooms were very comfortable and well maintained.

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Thank sitv
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you for taking the time to complete a survey on your recent stay with us. It is always a pleasure to hear that our guest enjoyed their time with us and were able to enjoy the many items available on the complementary breakfast bar. We hope to see you again soon.

Reviewed 21 June 2016 via mobile

I haven't tried them all, but the best another hotel could do is match this one for value. The facility is modern and well kept. The staff is friendly, bright and competent. The amenities are good, including fridges, microwaves and Keurig coffee makers in the rooms. It's conveniently located on I-75, one exit from the bridge to Canada.

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Thank Dave J
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you for your 5 star review! It is wonderful to hear you enjoyed your stay and found value with the price paid. We strive to make every guest experience feel like home, as we were able to do for you. Please visit us the next time you are in the area!

Toledo, Ohio
Reviewed 10 June 2016

The hotel is right on the exit of the expressway easy on and easy off. Nice quite and restful. The staff was excellent as always, very informative about the hotel as well as the activities in town. Breakfast is included as was very nice.

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Thank toledogk
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you for taking the time to give us your feedback on your recent stay with us. It is always a pleasure to hear that the guest where able to relax and enjoy their time with us, from the easy location, the the helpful staff and the convenient breakfast included with your stay. We hope to see you again soon.

Detroit, Michigan
Reviewed 9 June 2016

Visited Sault Ste. Marie Memorial Day weekend. Stayed at this hotel because it was pet friendly and close to the Soo Locks. Hotel was very comfortable for me and my mother. The staff was excellent and knowledgeable about the area and the attractions. Breakfast was good and up to par as far as Holiday Inn Express standards. The only down...

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Thank c m
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you for the 5 star review. We are so pleased to hear that you had a pleasant experience with us during your time in Sault Ste Marie, MI. I am glad that our location was able to accommodate your pet and sorry to hear if you found the location not within walking distance to the local restaurants and shops....

San Jose, California
Reviewed 22 May 2016

Room decor — good Subjective Bed Rating — 8/10 Quietness — good blocking of outside noise, some door slamming in early morning (from spring-loaded doors), some late-night hallway conversation noise Breakfast — great selections and great replenishment during the busy times Check-in — very efficient and friendly Weirdness — the bathroom mirror was centered on the counter, but the sink...

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Thank Steve H
SSMHIE, Front Office Manager at Holiday Inn Express Sault Ste. Marie, responded to this review

Thank you for your 4 star review, it is great to get the guest feedback so we can insure that we improve on areas that needed and continue to provide the consistent, friendly service our guest expect. I will definitely pass along you comments on the bathroom concerns that you had to see if we can find a resolution to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just steps form Lake Superior State University, minutes from the Soo Locks, and St. Mary s river let Holiday Inn Express Sault Ste. Marie, Michigan fulfill all your lodging needs. You can relax knowing we offer a broad range of services and amenities featuring our Express Start Breakfast Bar. Our large elegant lobby features a library with a relaxing sitting area where you can read in front of our exquisite fireplace. For the recreationally inclined, we offer an on site fitness room with modern equipment, as well as a heated indoor Pool and Spa. We are located within miles of DonDee Bowling Lanes, Agawa Canon Train Tours, Sault Ste. Marie, Ontario, and only 20 minutes from Chippewa County International Airport (CIU). We are delighted to provide you with exceptional service while you savor the historical Sault Ste. Marie, Michigan. ... more   less 

Additional Information about Holiday Inn Express Sault Ste. Marie

Address: 1171 Riverview Way, Sault Ste. Marie, MI 49783-1435
Region: United States > Michigan > Upper Peninsula > Sault Ste. Marie
Price Range: RM553 - RM767 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Sault Ste. Marie 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Express Sault Ste. Marie Hotel Sault Sainte Marie
Holiday Inn Sault Sainte Marie
Sault Sainte Marie Holiday Inn
Hotel Style:
#2 Romantic Hotel in Sault Ste. Marie
#3 Family Hotel in Sault Ste. Marie
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Sault Ste. Marie staff and other travellers.
3 questions
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Sault Ste. Marie, Michigan
Alpena, Michigan
over a year ago

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Questions? Get answers from Holiday Inn Express Sault Ste. Marie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view on a high floor (4).”
 of 5 bubbles Valyn70, 23 Jan 2017 | Read review
“Top floor was quiet.”
 of 5 bubbles paulrO1946PE, 9 Jan 2017 | Read review
“close to the border, great amenities, fantastic service, wonderful breakfast!”
 of 5 bubbles 300markv, 4 Sep 2016 | Read review
“Higher floors have a view of the river.”
 of 5 bubbles Y9420LXjohns, 3 Sep 2016 | Read review
“Ask for a room with a view of Sault Ste. Marie, Ontario and the St. Mary's river. Sunsets are beautiful from this hotel.”
 of 5 bubbles Barthy53, 15 Aug 2016 | Read review
5 of 5