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Hampton Inn Detroit / Utica - Shelby Township

467 reviews
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Traveller (13)
Room & Suite (19)
Dining (8)
Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“family wedding”(14 reviews)
“great hotel”(24 reviews)
“country club”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Detroit / Utica - Shelby Township
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (467)Write a Review
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All reviewsfamily weddinggreat hotelcountry clubclean roomscomplimentary breakfastgreat stayworkout roomstay there againbreakfast staffwould highly recommend this hotelking roomfront desk staffthe hotel staffbusiness centerwe've stayedfitness centerhot tub
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31 - 35 of 461 reviews
Reviewed 14 September 2017

Always rely on a quality experience, and I received it.was nicely greeted by a friendly and helpful desk clerk. Breakfast was great and checkout was seamless. Would definitely recommend this Hampton to anyone staying in the area.More

Review collected in partnership with Hampton
Thank davev72
Response from Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby TownshipResponded 15 September 2017

Thank you for taking the time to write such an awesome review. Putting a big smile on our guest face seems to make us the happiest. We strive daily on hospitality, the cleanliness of our hotel, a nutritional breakfast in the morning, and any accommodations...More

Reviewed 11 September 2017

Great customer service. We loved the breakfast. Nice pool.The rooms were clean. Friendly staff. We will use this hotel again. i recommend it to all my family. This is a great place to stay. we didn't use the fitness room, however it looked nice.

Review collected in partnership with Hampton
Thank 332darlener
Response from Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby TownshipResponded 13 September 2017

Thank you for the awesome review! We are so happy to see that you enjoyed your stay, as guest happiness is our #1 priority. We hope to see you again if you are ever needing a room in this area.

Reviewed 10 September 2017

I booked 37 nights for wedding event and had nothing but problems from reservations, cancelled shuttle, inaccurate records, to bride and groom not having room,,,,,too many issues to begin to document. Very disappointing experienceMore

Review collected in partnership with Hampton
Thank H B
Response from Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby TownshipResponded 12 September 2017

Thank you again for taking the time to share your feedback. We take feedback very seriously as it is the only way we can improve our service. We are again, so sorry that you had a very disappointed experience as we always strive for all...More

Reviewed 9 September 2017

Very nice stay. Clean rooms and easy work space in the room for evening work. Snacks and coffee provided in the lobby was a nice touch. Staff was helpful and friendly. I would stay again when coming back to the areal.More

Review collected in partnership with Hampton
Thank Amy K
Response from Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby TownshipResponded 12 September 2017

Thank you so much for such a awesome review. The guest happiness means a lot to us. Our hospitality, the cleanliness of our hotel, a nutritional breakfast in the morning, and any accommodations that we can to make your stay a great stay is our...More

Reviewed 7 September 2017

The staff went above and beyond with the room. Leaving a personalized gift bag just for me. They know me by name and greeted me when I entered the front desk. I appreciate them. They also Called my room shortly after I arrived to make...More

Review collected in partnership with Hampton
Thank skoubait
Response from Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby TownshipResponded 7 September 2017

We are honored that you took the time to write such a great review. Making our guest happy makes us extremely happy. We strive to make sure that our hospitality, cleanness of the hotel , complimentary breakfast in the morning, and whatever accommodations can be...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$115 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (13)
Room & Suite (19)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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sakuranicole
25 February 2016|
Answer
Response from JGoodwin1025 |
Yes
0
Votes
Room Tips
"If you like to sleep in, ask for a room NOT above the laundry facility...."
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"Ask for a room away from wedding guests if staying towards the end of the week"
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"all rooms would be good"
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"we had the suite on the main floor next to the pool"
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