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Hampton Inn Detroit / Utica - Shelby Township

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Hampton Inn Detroit \/ Utica - Shelby Township
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332 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Detroit / Utica - Shelby Township
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Showing 329: English reviews
Dearborn, United States
Reviewed 27 July 2016

Staff and room were outstanding. Location was excellent for a family wedding. After being assured that a room would be available for early check in, we found that we had to wait for a room to become available. We were still able to get dressed for the wedding and get to the church on time.

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Helpful?
Thank Rose T
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for your kind comments and criticism of our hotel and its staff. We know how frustrating it can be to try to squeeze in so much to do in such a short amount of time and we try to accommodate every guest to the best of our ability. Although we couldn't get you in early we were still...

Grand Rapids, United States
Reviewed 27 July 2016

The bathroom floor was sticky and the room carpet was awful! There were many many stains and looked like it had not been cleaned in quite some time. I took pics but the hotel manager did not ask to see them. The room should never had been rented. Shame on the cleaning crew and the management.

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Helpful?
Thank David M C
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for your response about your stay with us at our property. Here at the Hampton Inn of Shelby Township we take every response and criticism very seriously and we are disheartened to hear that your experience with our hotel fell short of a perfect one. I can assure you that we have taken the measures necessary to rectify...

Suttons Bay
Reviewed 24 July 2016

Lovely hotel, comfortable rooms, breakfast was good when you could get into the breakfast room. On Saturday we were able to get what we needed for breakfast but on Sunday there was no coffee, eggs, yogurt or other hot breakfast items. The breakfast room area was overly crowded and loud. Every corner in the area was filled. The breakfast staff...

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Helpful?
Thank splachet
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you kindly for your positive response to our property and it's staff! Here at the Hampton Inn of Shelby Township we take great pride in delivering the best possible service we can to all our guests! We are very disheartened to hear of your experience during your last day of stay with us, we are a full capacity hotel...

Reviewed 24 July 2016

THIS motel was very nice. We did not use the facilities because we were there for a family reunion and did not have time, so for us it was a little pricey for what we used, but the pool and the other extras were there if we wanted them. Everything was very clean and the staff was excellent.

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Helpful?
Thank D8988CDrichardm
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you kindly for your positive response to our property and it's staff! Here at the Hampton Inn of Shelby Township we take great pride in delivering the best possible service we can to all our guests and we are excited to know that yours was no exception! We hope that we can further service your needs for future lodging...

livonia, United States
Reviewed 23 July 2016

Friendly staff with clean comfortable room. Breakfast was better that most with a clean area to enjoy the morning. Would recommend this accommodation because I felt safe and secure on the grounds and surrounding area.

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Helpful?
Thank Rachel C
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you kindly for your positive response to our property and it's staff! Here at the Hampton Inn of Shelby Township we take great pride in delivering the best possible service we can to all our guests and we are excited to know that yours was no exception! We hope that we can further service your needs for future lodging...

Overland Park, Kansas
Reviewed 22 July 2016

The room was comfortable and clean as is typical with Hampton Inns; internet was fine. The outstanding service was for my elderly father and his lady friend, who arrived before I did and were taken in the hotel van to a local Applebee's late Sunday evening so they could have dinner, then picked up afterwards. My thanks go to the...

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Helpful?
Thank maxsherman73
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for the kind remarks of our hotel and its staff. We strive to provide the perfect experience for every guest we lodge and your father was no exception! We take pride in what we do as a business and hope to be able to provide the perfect experience again for you and your family!

New Port Richey, Florida
Reviewed 18 July 2016

The staff at the front desk were very helpful and quick with the check in. Offered a list of restaurants in the area. The complementary breakfast was one of the best I've ever seen, different hot foods every morning.

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Helpful?
Thank Pennsy22
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

We appreciate the kind remarks of our hotel and its staff. We strive to provide the perfect experience for every guest here at the Hampton Inn of Shelby Township and I am glad that yours was no exception. On behalf of all of us here at the Hampton Inn we would like to sincerely thank you for your business and...

Reviewed 14 July 2016

At check in, Nikki was so nice! I was the guest of the day (something this property does every day) and my daughter was so excited she got to spin their wheel for a prize! Shortly after check in we noticed a problem with the refrigerator in our room. Nikki was up to our room immediately to take care of...

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Helpful?
Thank 53katieh
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you so much for you kind remarks of our hotel and its staff! Here at the Hampton Inn of Shelby Township we strive to provide the very best service we can for all of our guests! We are glad we were able to give you that service, to go above and beyond your expectations and knock your stay out...

Reviewed 13 July 2016

We were in town for a wedding and stayed at the Hampton Inn for two nights. The hotel is clean and comfortable and the front desk staff was highly professional and responsive. After returning home, I realized that I left four very nice makeup brushes in our room. i called the hotel immediately and the woman I spoke with said...

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Helpful?
Thank Jen D
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you so much for you honest remark of our hotel. While we are glad your stay with our hotel was comfortable and that the front desk staff was great, we are disheartened to hear of your experience leaving the hotel. All of us at the Hampton Inn of Shelby Township strive to provide the best service for every guest...

Midland, United States
Reviewed 13 July 2016

Hotel provided shuttle to nearby country club for reception. Staff found nail polish remover for me to use in the middle of my manicure--way above and beyond expectations! Bed was comfortable, room exceptionally clean and free internet was useful.

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Helpful?
Thank Carolyn R
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you so much for you kind remarks of our hotel and our staff. Here at the Hampton Inn of Shelby Township we strive to provide the best service we can for our guests so that they can have the perfect experience in hospitality and we are glad that yours was no exception! From all of us at the Hampton...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn-Detroit-Utica/Shelby Township with Complimentary Shuttle Service, free hot breakfast, business center, fitness center and pool. ... more   less 

Additional Information about Hampton Inn Detroit / Utica - Shelby Township

Address: 51620 Shelby Pkwy, Shelby Township, MI 48315-1786
Region: United States > Michigan > Shelby Township
Price Range: RM470 - RM731 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Detroit / Utica - Shelby Township 2.5*
Number of rooms: 90
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Also Known As:
Hampton Inn Detroit / Utica - Shelby Township Hotel Shelby Township
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Detroit / Utica - Shelby Township staff and other travellers.
2 questions
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9 months ago

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Questions? Get answers from Hampton Inn Detroit / Utica - Shelby Township staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from wedding guests if staying towards the end of the week”
 of 5 bubbles KookyPirate, 7 Aug 2016 | Read review
“all rooms would be good”
 of 5 bubbles S9846OLstephaniem, 30 Apr 2016 | Read review
“we had the suite on the main floor next to the pool”
 of 5 bubbles phoenixmommy09, 27 Apr 2016 | Read review
“Try a high floor, 3rd or 4th.”
  • The microwave (my bag on the floor)
  • View to the TV, desk is to the left
  • Big bed
  • View to the aisle
 of 5 bubbles Keule1965, 8 Apr 2016 | Read review
“Would definitely recommend this hotel.”
 of 5 bubbles zakzonez, 10 Mar 2015 | Read review
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