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We stayed at this location, which ended up being a bad idea. The entire roof and upper floors are under construction, which is very distracting and annoying for guests. There are nails from roof construction all over the parking lots and management is doing nothing...More
1 Thank GrandRapidJA
Response from Manager_11525, Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy.Responded 16 August 2016
I received a copy of your review, and wanted to take a moment to personally respond. We are disappointed to hear that you did not have an enjoyable stay with us due to our construction. Thanks to your comments, we will be able to use...More
We come to the Southfield, MI area once per year and stay for a week. This was the first time we tried an Extended Stay and did not know what to expect. For the price, we expected something like a Fairfiled Suites, but instead got...More
We are medical students who stayed in southfield for one month working at a nearby hospital. This hotel suited our needs by being a clean roof over our heads and a safe place to keep our car. We had the deluxe room which had a...More
I had a house fire last year, I stayed at this hotel for 3 months. It turned out to be a wonderful experience.
The staff was great special thanks to the managers Carol and Amber thank you. I would definitely recommend this hotel.More
Response from Manager_11525, Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy.Responded 27 June 2016
Thank you for taking the time to write such a positive review of your stay. I am pleased to hear that Carol and Amber were able to accommodate you properly and provide you with a great experience. Thank you again for your review. It would...More
No ice trays, the room was dirty meaning dusty had collected on lamps, tables the bathroom sink handles look like you wouldn't want to touch them like they have never been clean. The towels were dirty. The bed skirt was so wrinkle you would have...More