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Holiday Inn Express Suites Southfield

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Traveller (46)
Room & Suite (45)
Dining (7)
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Overview
  • Excellent26%
  • Very good30%
  • Average13%
  • Poor13%
  • Terrible18%
Travellers talk about
“suite hotel”(2 reviews)
“three nights”(4 reviews)
“sitting area”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Suites Southfield
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Suites Southfield
Special Offer: Book Direct and Save
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Reviews (126)
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23
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LanguageEnglish
33
35
16
17
23
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11 - 15 of 124 reviews
Reviewed 29 August 2017

This is a dirty smelly hotel. We found even a bug, I believe, small centipede, in the bed. Carpet has stains and even there was water dripping inside the front lobby.Horrible place to stay. This hotel needs a complete renovation.More

Thank Tauqir
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites SouthfieldResponded 13 September 2017

Hello Tauqir, Thank you so much for staying with us and taking the time to leave us your feedback. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies for the overall...More

Reviewed 8 August 2017 via mobile

The hotel was clean and the staff was very pleasant.I will stay here again!! This was a spur of the moment reservation. Late night and needed a place to stay. The receptionist help me out alot with getting my room. She was very helpful. My...More

Thank Thatgirl4L
Reviewed 6 August 2017

I have never stayed at a hotel like this first of all the photos online are extremely misleading the rooms do not look like that the rooms on the other hand are in very poor condition stains all over the floors the carpet marks on...More

1  Thank Donnie3217
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites SouthfieldResponded 20 August 2017

Hello Donnie3217, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the condition of your room and the lack of service attention. We take comments...More

Reviewed 6 August 2017 via mobile

We walk in the door lobby smells horrible! They have little fans blowing scent to the lobby to mask the horrible smell. We quickly found out why because when we got to the second floor in reeked of marijuana. We went into the room and...More

2  Thank Steven G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites SouthfieldResponded 20 August 2017

Hello Steven G, Thank you for leaving feedback about the Holiday Inn Express Southfield - Detroit, MI. Your thoughts are valued. I feel concerned that the lobby and the room fell below your expectations. It is our goal to meet your needs as a guest...More

Reviewed 6 August 2017

while on a weekend get away with friends we stayed at this hotel and i have to mention we had a reservation of a suite with two queen beds, surprise we got only one bed, when we complain at the front desk they told us...More

2  Thank Will O
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites SouthfieldResponded 20 August 2017

Hi Will O! I read your review about the Holiday Inn Express Southfield - Detroit, MI. I was sorry to see you were disappointed with your recent stay, especially with the room you were assigned. To look into this further, I contacted you privately to...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$116 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$116 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (46)
Room & Suite (45)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Donnie3217
9 August 2017|
Answer
Response from Phavored1 | Reviewed this property |
I wish I was paid for the review, but no, I was not paid. This is my honest, personal review.
0
Votes
Room Tips
"We stayed on the top floor---it's always our choice so we don't have to hear people walking above us."
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"Glad we were several doors down from the elevator, which is next to a sometimes-noisy electric room."
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"Upper floor"
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"If you choose to stay here, get a junior suite."
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