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All reviewsfront deskroom was cleanbreakfast was deliciousnice hotelindoor poolfamily reuniongreat staydetroit areadefinitely stay here againoff the highwaybusiness centerbusiness tripeasy accesscarlolawrencederricktech
We were staying one night before a travel team hockey game. We had 11 rooms for our families & a group of 7 year old boys! :-) The staff could not have been nicer! David & Gabby exceeded our expectations. They even opened breakfast early...More
Response from David D, General Manager at Comfort Suites SouthfieldResponded 10 November 2017
Thank you so much for choosing our hotel for your son's team hockey game while in Detroit. It was such an honor to have worked with you and the team during your weekend with us.
Customer service is our #1 goal and I am...More
We arrived on a Sat Oct 14/17 just after 3:00pm. Check in was fast and efficient. I like the fact that they were so accommodating for us as we were travelling with my service dog. They made sure the room they gave us was suitable,...More
Response from David D, General Manager at Comfort Suites SouthfieldResponded 24 October 2017
Thank you for your review. We are honored that we exceeded your expectations. Your kind words are greatly appreciated. We hope to see you again soon in the near future.
Upon arriving my son and I were greeted by Jamelia. She’s has such a bubbly personality and provided great customer service. The rooms were clean, however, the carpets smelled a bit dusty.
I received and extended extra hour and half for checkout. Apparently housekeeping wasn’t...More
Response from David D, General Manager at Comfort Suites SouthfieldResponded 19 October 2017
Thank you for choosing our hotel. We are honored that you enjoyed your stay. You concerns are very important to us. We will be working on the issues to correct them.
We will be undergoing a remodel beginning next week. We'd love to see you...More
Outside of the hotel looked nice and safe, inside seemed a little dated but with nice styles, the room was comfortable. Only minor negatives noted were the size of the bathroom (seemed a little smaller than usual) and the creaky floor above us when someone...More
Thank Ben D
Response from David D, General Manager at Comfort Suites SouthfieldResponded 7 October 2017
Thank you for taking the time to do an online review on your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More
This hotel is well located. It is right off the highway. Upon arrival the hotel lobby was clean, smelled fresh, and had beautiful floral arrangement. The hotel staff was friendly, efficient check-in, and helpful. The beds are ultra comfortable!
1 Thank vitnoj12
Response from David D, General Manager at Comfort Suites SouthfieldResponded 28 September 2017
We truly appreciate your kind words. Thank you for choosing our hotel and we look forward to seeing you in the near future!
Thank you for your inquiry. Yes we can hold all packages until the guest arrives. We will note her account that a package is awaiting for her in our back offices where it will be secured. We look forward to having her as our... More
Thank you for your inquiry. Yes we can hold all packages until the guest arrives. We will note her account that a package is awaiting for her in our back offices where it will be secured. We look forward to having her as our guest