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SpringHill Suites Detroit Southfield

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149 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Detroit Southfield
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Showing 147: English reviews
Schaumburg IL
Reviewed 29 November 2014

After reviewing several hotels for our Thanksgiving trip to Detroit, we ended up booking at the SpringHill Suites in Southfield. Like my other reviews, I'll keep it simple with the pros and cons. Our stay consisted of: Family of 5 stayed in a double room: 2 great beds and a pull-out sofa bed for my daughter. Family of 4 stayed...

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Helpful?
Thank sclabrl
denis c, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your pleasant stay with our hotel. On behalf of our entire team, I would like to thank you for giving us a great review and helping us on improving our hospitality goals and superior hotel experience. Your feedback will be addressed and shared with all hotel...

Davenport, Iowa
Reviewed 28 November 2014 via mobile

Clean rooms and lobby. Breakfast was free. Indoor pool and adequate amount of cardio equipment in the gym. Tony Horton's is next door. Stay didn't start out so well. We checked in the Wednesday before Thanksgiving. When we got into the room the desk staff gave us, there were already luggage, coats, and clothes in there. Obviously, the lady made...

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Thank #1Cubsfan
Reviewed 26 November 2014

I was trying to book a room that I found online. I called the number listed on the Hotel website which took me to the front desk. I spoke to someone at the front desk about the room for about 2 minutes then she put me on hold for 10. When she finally got back to me, we spoke again...

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Helpful?
Thank Atollstam
denis c, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your unpleasant stay this past weekend. On behalf of our entire team, I would like to apologize once again for failing to exceed your expectations. Your feedback will be addressed and shared with all hotel departments and employees to make improvements and ensure we offer an...

New York City, New York
Reviewed 24 November 2014

After booking through "Kayak - Booking.com"; situations arose so that I'd have to cancel the room 25 hours before 'check-in'. Trying to cancel on-line brought me to a $99 cancel fee. I called the "Booking.com" 'contact' and they held me on the phone while THEY spoke to the hotel. Less than 5 minutes later, the return news was that "Josh...

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Helpful?
Thank Eric E
denis c, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your pleasant stay with our hotel. On behalf of our entire team, I would like to thank you for giving us a great review and helping us on improving our hospitality goals and superior hotel experience. Your feedback will be addressed and shared with all hotel...

Reviewed 28 October 2014 via mobile

Me and my family stayed here for a few nights to visit family in area. Loved that it was right off the highway. The room was very nice with a very comfortable bed. Breakfast was amazing and staff were all great. Will be back in Detroit area soon and I will be back!

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Helpful?
Thank Skassab05
Reviewed 28 September 2014

At first sight, the hotel rooms look great! They're updated, bright and have a decent floor plan. But, that's only at first glance. The devil is in the details. Starting with the bathroom, the toilet had brown stains and there was a brown floaty thing in the water. I flushed the toilet. Floaty thing was gone but stains remained. The...

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Helpful?
Thank tanders060
denis c, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Dear Guest, Thank you again for taking the time to share with us about your unpleasant stay this past weekend. On behalf of our entire team, I would like to apologize once again for failing to exceed your expectations. Your feedback will be addressed and shared with all hotel departments and employees to make improvements and ensure we offer an...

St. Louis
Reviewed 23 September 2014

This hotel was great. The rooms were clean and modern. Nothing too over the top just a nice place. The beds were comfortable and the staff was friendly and helpful. A hot breakfast was included which was good. For $89 /nt this was a great deal.

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Thank Mfloyd007
Michigan
Reviewed 23 September 2014

The staff was very nice. The room, hotel grounds and public areas were clean. I had an issue with the children using the pool. Sometimes they were supervised and most times they were not. The children were not properly drying off before leaving the pool area and the elevator floor was constantly wet. The staff did a good job of...

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Thank SueBlueChic
Brighton, Canada
Reviewed 3 September 2014

This hotel was great. The front desk staff (Karen) was so friendly and welcoming. The room was very clean, which is our main concern. The pool is small but it was clean & the kids enjoyed it. The hot tub.....was not hot, just Luke warm. The hotel supplied breakfast - I cannot comment on that as we did not go....

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Thank lisablag
Bloomfield Hills, Michigan
Reviewed 22 August 2014

Due to a major flood in my home, I have been forced to stay at a hotel for a couple of weeks. I chose the SpringHill Suites based on location and positive reviews. I have been blown away by the staff. They have gone above and beyond to make me feel comfortable in an otherwise difficult situation being displaced from...

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Helpful?
Thank jsltrav
Jill L, General Manager at SpringHill Suites Detroit Southfield, responded to this review

Thank you, jlstrav! It's been a pleasure having you stay with us as well! Your displacement from the comforts of your home must be difficult, however, we are glad that we could make these days for you a bit more seamless and bearable. Your response will be shared with the great staff that we have here during our daily huddle.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Detroit Southfield

Address: 28555 Northwestern Hwy, Southfield, MI 48034-1824
Region: United States > Michigan > Southfield
Price Range: RM518 - RM897 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Detroit Southfield 3*
Number of rooms: 84
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Also Known As:
Springhill Suites Detroit Southfield Hotel Southfield
Springhill Suites Southfield
Hotel Style:
#4 Business Hotel in Southfield
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Questions & Answers

Questions? Get answers from SpringHill Suites Detroit Southfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper Floor for less noise”
 of 5 bubbles jwcorbett, 3 Oct 2016 | Read review
“Every room is beautiful from what I saw”
 of 5 bubbles biancazeto, 19 Apr 2016 | Read review
“Top floor only”
 of 5 bubbles julio6925, 20 Mar 2016 | Read review
“Pick a room at the very back. Much road noise.”
 of 5 bubbles mgoudy85, 16 May 2015 | Read review
“We were next to the elevator and we didn't get disrupted by the noise at all. It's very quiet!”
 of 5 bubbles Singer73170, 19 Jan 2015 | Read review
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