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Holiday Inn Grand Haven - Spring Lake

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Traveller (51)
Room & Suite (91)
Pool & Beach (39)
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Overview
  • Excellent45%
  • Very good30%
  • Average13%
  • Poor6%
  • Terrible6%
Travellers talk about
“outdoor pool”(23 reviews)
“grand haven”(93 reviews)
“room was clean”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Grand Haven - Spring Lake
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Grand Haven - Spring Lake
Special Offer: Book Direct and Save
Hotel deals
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Reviews (367)
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Traveller rating
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157
111
49
23
24
Show reviews that mention
All reviewsoutdoor poolgrand havenroom was cleannice walkingonsite restaurantparking lotfirst floorlounge chairsview of the riverhotel restaurantmini vacationgrand riverfront desk staffbusiness centeroverlooking the waterhotel is greatnice place to stay
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1 - 5 of 364 reviews
Reviewed 1 week ago via mobile

This hotel had some mixed reviews but it seems most of the bad reviews are from years ago before the remodel. The hotel was clean and the staff was friendly. There were nice views of the water from our room. The outdoor pool and tiki...More

1  Thank Ashley S
Response from Alli R, Front Office Manager at Holiday Inn Grand Haven - Spring LakeResponded 1 week ago

Thank you so much for taking the time to leave us your kind words! You heard right, our indoor and outdoor pool area is the perfect spot to sit and relax while enjoying a cocktail from our Tiki Bar during the summer months. We truly...More

Hotel's Favourite
Reviewed 3 weeks ago

We stayed here for our wedding anniversary even though we live about 15 miles away! We stayed here another time about 6 years ago. Greg checked us in and explained that we might be bothered by the bass sounds from the band that was to...More

1  Thank ponyone
Response from Alli R, Front Office Manager at Holiday Inn Grand Haven - Spring LakeResponded 2 weeks ago

Thank you for taking the time to leave us a review! We are so glad to hear that you had a great stay! I will pass along your kind words to Greg and the staff. We hope you are able to stay with us again...More

Reviewed 3 weeks ago

Have you ever checked in a hotel and received a hand written "Thank for choosing our hotel" note from the G.M.? That's how our check in started! Nice touch! Steve and Helena checked us in with warm and friendly service. Both helped us look at...More

Thank sunlovr2
Response from Alli R, Front Office Manager at Holiday Inn Grand Haven - Spring LakeResponded 3 weeks ago

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm Regards, Alli Ryder...More

Reviewed 21 March 2018

I stayed here a few weeks ago to visit some friends and family and it was great. I received a hand written letter from the manager upon my arrival thanking me for my business. The room was beautifully redone, and I had a view of...More

Thank Kari T
Response from Alli R, Front Office Manager at Holiday Inn Grand Haven - Spring LakeResponded 23 March 2018

Thank you for taking the time to leave us your comments! We are so glad to hear that you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will...More

Reviewed 21 December 2017

This was my 4th trip to Grand Haven for business purposes. I travel internationally every month and this was my 14th night stay here within the last 12 months and I would say my last visit will be that, my last visit. There is no...More

1  Thank K G
Response from Alli R, Front Office Manager at Holiday Inn Grand Haven - Spring LakeResponded 22 December 2017

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the post departure charge due to the in room purchase. I have spoken with our housekeeping department to ensure that they are diligent when recording room...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Room Service
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$137 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (91)
Pool & Beach (39)
Dining (29)
Amenities (29)
Business Centre & Event Rooms (2)
Questions & Answers
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45Dee
17 September 2016|
AnswerShow all 5 answers
Response from HolidayInnGHSL | Property representative |
Hi there! The Hotel is located 43.4 miles from the airport, or roughly 47 minutes.
0
Votes
Momof2IN
23 June 2016|
AnswerShow all 5 answers
Response from short4cj | Reviewed this property |
Our room did have a fridge but no microwave.
2
Votes
5Boysrus5
1 July 2015|
AnswerShow all 2 answers
Response from HolidayInnGHSL | Property representative |
Yes! We are dog friendly (sorry, no other animals). We have a great lawn for walking your fur babies and there is a nice boardwalk along the Grand River as well. The fee is $26 per dog, per room, per night. And they will be... More
1
Vote
Room Tips
"Water view is very nice!"
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"Water front view is the way to go for us."
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"Ask for a pool/lake view room!"
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"Live bands"
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