Clean, comfortable, and quiet. Just what we needed for a little getaway. A nice relaxing view on the water, with gulls and ducks and the waves splashing on the shore. Plus the staff was very friendly and attentive. We would definitely return.
We have stayed at Bayshore numerous times now, and each time we have an excellent experience. The staff is always so nice and accommodating. The lobby and common areas were recently updated which makes the experience even better than before. The location is convenient and close to downtown, plus the convenience of shuttles for easier travel to local destinations like the casino. The beach front rooms provide gorgeous sunsets and a feeling of serenity that comes from the gentle tides rolling in. I would highly recommend this hotel to all my riends and family considering a trip to Traverse City. We will ABSOLUTELY be staying here again in the future. Thanks Bayshore staff!
Recently I needed to be in traverse city for business. I've stayed here before on vacation and it was a good experience so I picked this hotel again. Very pleasant stay, thank you. I really like drinking my tea near the large fireplace in the lobby.
Bayshore Resort Traverse City... I have been to this resort numerous times(q1994)and have always loved it. Recently re-married and just needed a get a way, we decided to go to Traverse City for a romantic shopping kind of weekend and booked this hotel more than a month ago. Walked into the room and immediately we both smelled stale cigarette smoke in a nonsmoking hotel!!! We called front desk and explained issue. We were asked to leave the room for 10 minutes so someone could pour powder on carpet and vacuum room. We returned after 20 minutes...I used to be a smoker, have had bronchitis and pneumonia and no longer able to be around smoke and different environmental allergies. Stuff poured on carpet made it worse, then my spouse started not feeling well(my throat was swelling, lips tingling, eyes watering and coughing) . We will not be returning . We were refunded the two nights. We asked about the next weekend and was told it was a suite and open, but at ridiculously hyped up price! Manager discouraged us from rebooking for next weekend due to hockey tournament in town. Who cares!!! We were going shopping for furniture and alone time! She stated room rate and offered no accommodating price compared to what we had paid...we requested a refund and drove back home 1 hr and 20 minutes away, me crying the majority of the way home. Bayshore has lost a repeat loyal customer. Would suggest anyone booking a room to ask if anyone smoked in the room. It was disheartening how we were treated considering how loyal we are to this hotel and have gone there often. Will be looking for a new hotel to enjoy a romantic, shopping weekend....Bayshore should be ashamed! Our clothing we had on while in the the room for a little more than an hour absolutely stink. Staff failed completely...really....would of it been that hard to find when the room above it or the corner we requested would be available, as we told the manager and new girl on board we were flexible. Manager totally failed in the customer service and training of new employee....very upset and we are home! Just do not get the lack of management and making sure your visitor is happy...oh wait..the hotel was full, we must have been considered local, so our requesting a refund was no financial consequence to hotel...we were not treated as loyal, local customers!!! Guess locals are treated differently than “ real visitors”.....…
We stayed here for a weekend get-away. The room was super clean and so were the common areas. Fitness room had two treadmills and other equipment. We waited until Sunday morning to use the pool (less people) but then the hot tub was out of service. Grab n go breakfast had a nice variety to choose from. Staff were very friendly and great with customer service.