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Embassy Suites by Hilton Detroit - Troy/Auburn Hills

Overview
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850 Tower Dr, Troy, MI 48098-2845 See on map
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Embassy Suites by Hilton Detroit - Troy/Auburn Hills
Special Offer:Double Points, Every Stay
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About
Description
The Embassy Suites Detroit-Troy/Auburn Hills is located in the Michigan suburb of Troy, just a short interstate drive from Downtown Detroit, however, our Troy hotel is located just minutes from attractions More such as The Palace of Auburn Hills, Walter P. Chrysler Museum, Somerset Collection Shopping Mall, and Great Lake Crossing Mall. As with all Embassy Suites hotels, we offer complimentary cooked-to-order breakfast, evening Manager's Reception, and spacious two-room suites. Enjoy the other amenities of our hotel including high speed wireless internet access (for a nominal fee), on-site fitness center, business center, and indoor swimming pool. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Beachfront
Spa
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
251
Price range
US$125 - US$219 (Based on Average Rates for a Standard Room)
Also Known As
Embassy Suites Troy
,
Troy Embassy Suites
Location
United States > Michigan > Troy
Nearby
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Nearby AttractionsSee all 23 nearby attractions
Somerset Collection
454 reviews
4.22 km away
Troy Museum & Historic Village
53 reviews
2.44 km away
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52 reviews
3.10 km away
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Reviews & more
1,113Reviews
168Photos
10Q+A
99Room tips
Traveller rating
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Show reviews that mention
Not sure how this hotel can get a 4.3 rating. It is filthy and the staff doesn't know what they are doing.
Checked in only to see that the booked rate went up by $ 30 without and explanation. But I figured I let me travel agent handle that.
So I get to my room, which is far fro
Read more
Response from Sara M, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills
Responded 3 days ago
Dear SSoehlke, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback. We hope you will consider staying with us again soon so we may have the opportunity to make it right. Sara M.
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very dimly lit eating area was the overarcing downer of this location; the lobby Had a similar un remarkable quality of lighting; pool and spa was down for maintenance while we were there which was not highlighting our trip; very very ordinary hotel.
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Response from Sara M, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills
Responded 3 days ago
Dear robertsG7089MG, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback. We hope you will consider staying with us again soon so we may have the opportunity to make it right. Sara M.
Read more
A great stay at a great value! Rooms were clean and up to date. Staff was helpful and courteous. Perfect location. Complimentary breakfast was great and the food at the Restaurant was AMAZING!!! The only issue I had was a key card that did not work and the front desk got me a new
Read more
Response from Sara M, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills
Responded 3 days ago
Dear Explorer04955745293, Thank you for the excellent review! We appreciate the feedback and are really grateful for your business! I am glad my associates took care of your card so quickly. I trust we will see you again on your next visit to Troy! Thank you for the business, Sara M. General Manager
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Golam is the best! We have been visiting with family (up to 10 of us) for the past 25 years - same weekend. We go because Golam is fantastic. The rest of the staff is very cordial and helpful; especially Peter providing us shuttle service. Justice is new to the staff and was very
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Response from Sara M, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills
Responded 3 days ago
Dear George M, Thank you for the excellent review! We appreciate the feedback and are really grateful for your business! I am glad my associates took care of your card so quickly. I trust we will see you again on your next visit to Troy! Thank you for the business, Sara M. General Manager
Read more
Golem is the best! Great customer service! Always remembers his regular customers... great hospitality! He is the reason to come back to this hotel. Check it out! Check it out! ❤️😍😎👍👍👍👍 breakfast is always great too! Great location and right off 75!
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Response from Sara M, General Manager at Embassy Suites by Hilton Detroit - Troy/Auburn Hills
Responded 3 days ago
Dear Tonya S, Thank you for the excellent review! We appreciate the feedback and are really grateful for your business! I am glad my associates took care of your card so quickly. I trust we will see you again on your next visit to Troy! Thank you for the business, Sara M. General Manager
Read more
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Photo provided by managementEmbassy Suites by Hilton Detroit - Troy/Auburn Hills
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Meeting Room
Previous
How close to the Amphitheatre?
Meadow Brook Amphitheater is roughly 15 minutes by car
0 votes
What is the difference with a corner suite & what floors are they on?? Thanks
I have only been in a corner suite so I have nothing to compare it to. Sounds like your suite is set up the exact way the corner suite was set up. The corner suite was set up with a handicap bathroom. I did not request this, but i will say for being handicapped accessible the shower/bathtub could not have been ADA code. I will say this corner room seemed to be secluded because you do not hear all the noise that reverberates from the open mail floor.
0 votes
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How far is the hotel from I-75?
Hello, We are 5 Minutes away from 75 ! once you took Exit 72 turn left on Crooks road and immediately turn left on Tower Dr . Drive safe Evette,
0 votes
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How far is the hotel from I-75?
Right off the interstate
1 vote
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Picking rooms are there any better views that are more quiet ?
I think the corner rooms are somewhat quieter. Once the bedroom door is closed there is very little noise at all.
0 votes
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Previous
12
"Stay away ..."
"All rooms are good"
"Top floor on hotel full capacity days needs patience for elevator travel"
"up high and away from the elevators"
"Noisy around the bar area, otherwise not too bad. Higher floors are quieter."
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