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Hawthorn Suites by Wyndham Troy MI

Booking.comUS$76*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$106*
US$76*
US$106*
US$76*
US$106*
US$76*
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Hawthorn Suites by Wyndham Troy MI
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624 Reviews from our TripAdvisor Community

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Showing 619: English reviews
Start your review of Hawthorn Suites by Wyndham Troy MI
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Reviewed yesterday NEW

4 night stay - very comfortable for woman traveling alone. Room space was quite nice with couch/TV area, kitchen, bed area and bathroom area. Ability to adjust and heat/cooling system was great! I got to make my space as warm or air-conditioned as I wanted it for different temperature days. Bought food supplies and made my own breakfast each morning...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Rebecca001CT
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017 via mobile

This was an absolute flawless visit. From check-in with Ann, to accommodating and courteous housekeeping staff, and I can't neglect to mention the positive changes to the meal offerings. Asmehan fixes a great breakfast and is attentive to make sure we have what is needed. Raoul with tech support was helpful and friendly when helping me figure out when my...

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Helpful?
Thank Tricia R
About Hotel's Favourite Review
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Hi Tricia, WOW, we are so humbled by your review about the Hawthorn Suites Troy. Just as much as you love being greeted as a repeat guest, we are so delighted to see you and our other guests coming back on a repeat basis. Thank you for pointing out some individuals who made your stay memorable. We try our very...

Reviewed yesterday NEW

The stay was amazing!! It really matters after you come back from work the room is kept well clean and with good care. Staff and housekeeping is so polite and positive. I remember Balsam and Duraid are the people who managed our room well with good care. Free Breakfast was too good and excellent staff.

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Helpful?
Thank vrushali101
Reviewed 3 days ago NEWvia mobile

Carlos is the front desk man!, friendly, helpful, understanding. Really enjoyed my stay. The kitchen help watches to go portion sizes like a hawk, even though it's unlimited.. the rest of the staff I came in contact with were very nice.

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Helpful?
Thank 2017travel2017
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We are so thrilled to hear that you had a wonderful stay at the Hawthorn Suites Troy! Thank you for giving a shot out to Carlos, our front desk agent. We will make sure he gets the recognition he deserves. We would like to thank you for being our recent guest and we hope to see you back at the...

Troy, Michigan
Reviewed 3 days ago NEW

The localization is fantastic is near to I75 road, malls, cinema, bank, restaurants, in other words means is perfect to business, family, vacation stay for one day or several months. The available facilities offers to us the amenities like our home. The staff are very motivated, educated and the level of professionalism is above the average that I found in...

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Helpful?
Thank Rubens D
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank YOU for being our guest at the Hawthorn Suites Troy! We truly love seeing our repeated, loyal guests when they come back to stay with us. Your review is very motivating and we appreciate all of the feedback you provided. We hope to see you again at the Hawthorn Suites Troy when you vacation to the states!

Sterling Heights, Michigan
Reviewed 3 days ago NEW

I am giving this review for the front desk gentleman named Daniel. he works days and he is very polite and very friendly. I have frequented this hotel quite a few times and by the 3rd time he remembered my name and my room preferences. Very nice young man. i continue to go there for the convenience of him getting...

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Helpful?
Thank nickim331
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We appreciate you being a repeat guest at the Hawthorn Suites Troy! Thank you for taking the time to share your experiences with Daniel. He is a wonderful employee to have on our team and we will make sure to pass along the kind words to him. We look forward to seeing you soon at the Hawthorn Suites Troy!

Surprise, Arizona
Reviewed 1 week ago

They boast about the "Hot breakfast" online & at check-in. One of the worst we've ever had, & we travel quite a bit. Pre-made yellow blobs that vaguely resemble eggs in color only. Thin, tasteless sausage. The coffee was good. "Free internet" was a joke, never could stay connected for more than a minute or too. Nice suite/ kitchen, but...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Nick P
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We are so very sorry to hear that you were disappointed with the breakfast served. Your feedback has been passed along to the General Manager who will discuss this with the kitchen staff. Thank you for being our guest and for taking the time to share your feedback. This definitely helps us know where we need to improve. We hope...

Oxford, Mississippi
Reviewed 1 week ago

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank robertaS1365DC
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Hemphill, Texas
Reviewed 1 week ago

I am giving this review because of one of the housekeepers at this hotel. My husband and I are staying at this hotel for a while and I am very pleased with Balsam, who is one of the housekeepers. She is always so friendly and helpful and always has a smile on her face. She seems to thoroughly enjoy her...

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Helpful?
Thank Pattiran
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

It makes us so ecstatic to hear that Balsam is going above and beyond during your extended stay at the Hawthorn Suites Troy! We will most definitely pass along the kind words you have for her. Thank you for being our guests and we are happy to have you here at the Hawthorn Suites Troy!

Grand Ledge, Michigan
Reviewed 1 week ago

As a business traveler, I can truly appreciate the Troy Hawthorne Suites. The staff is always friendly and cordial. Upon arriving, their service to check you in and get your room assigned is fast and efficient. The rooms are spacious and always very clean. The fresh coffee and continental breakfast in the morning is a nice addition as well. I...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Q7040FHmarkc
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

On behalf of the staff & management at the Hawthorn Suites Troy, thank you for taking the time to share such wonderful feedback. We are so happy to hear that you enjoyed your stay with us, along with the staff and amenities. We look forward to seeing you on your next business trip at the Hawthorn Suites Troy!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Meeting Rooms

Additional Information about Hawthorn Suites by Wyndham Troy MI

Address: 2600 Livernois Rd, Troy, MI 48083 (Formerly The Gatehouse Suites Troy)
Region: United States > Michigan > Troy
Price Range: RM341 - RM538 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Troy MI 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
The Gatehouse Suites Troy Hotel Troy
Residence Inn Troy
Troy Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Troy MI staff and other travellers.
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Questions? Get answers from Hawthorn Suites by Wyndham Troy MI staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think room that I stayed in was great with view, Air conditioner”
vrushali101, 26 Apr 2017 | Read review
“The room is very clean, comfortable and quieter.”
Rubsousa, 24 Apr 2017 | Read review
“Rms in the back bldg have bad wifi. some of the rooms are in bad need of updates and on a windy night, dish service on tv doesn't work.”
nickim331, 24 Apr 2017 | Read review
“all rooms were noisy, seriously go somewhere else”
h0ckeym0m11, 13 Apr 2017 | Read review
“lower level was fine. Furnace a little too loud, but otherwise happy”
645diane, 13 Mar 2017 | Read review
5 of 5
Booking.com
US$76* /night
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Prices are for 1 room, 2 adults
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