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Hawthorn Suites by Wyndham Troy MI

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533 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Troy MI
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Showing 529: English reviews
1 review
Reviewed 25 September 2016 via mobile

Studio type apartment had most of the amenities for couple months of stay. The room service staff did a good job of cleaning up everyday. Also, complimentary breakfast was good. Asmehan did a great job with breakfast and was always welcoming with a smiling face..

Helpful?
Thank Muraleedharan G
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We loved having you as our extended stay guest! Thank you so very much for taking the time to provide us with your experience at the Hawthorn Suites Troy. We will definitely make sure to tell Asmehan what a great job she did! Thanks again! More 

Flint, Michigan
1 review
Reviewed 18 September 2016 via mobile

This was a great visit to the metro Detroit area. The staff was great, Ann at the front desk was awesome! They gave great suggestions and we extremely helpful in our couples day out! The facilities are newer, plush bed (being a pillow if you are picky for a big one lol), clean, comfortable. I will definitely be going back... More 

Helpful?
Thank beautyatsea
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Your review is so wonderful! Thank you for being our guests for your couples getaway at the Hawthorn Suites Troy! We love hearing how our staff goes above and beyond for our guests. I agree...the king size beds are big & cozy! We look forward to seeing you soon at the Hawthorn Suites Troy! More 

Grand Haven, Michigan
1 review
Reviewed 13 September 2016

I was looking for a hotel that had private outside entrances as my dog does very well with that scenario as opposed to constant foot traffic going past your room. I was pleasantly surprised that there was a full kitchen and a seating area and how nice it was! It was like a small apartment! I was there only one... More 

Helpful?
Thank C H
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Hello! We are beyond excited to hear how much you enjoyed your stay at the Hawthorn Suites Troy. We are happy that you enjoyed the apartment-like feel of the hotel and that we were also able to accommodate your pet! We look forward to seeing you again at the Hawthorn Suites Troy! More 

Hilliard, Ohio
1 review
Reviewed 2 September 2016

When we arrived the lot was dark and when rounding the corner I hit water approx. a foot deep in which pushed my street rod into a curb cracking the fiberglass front nose. The lot was flooded most of the evening. Then we had to fight with the Skunks that was going through and eating from the trash bags that... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank charlessE662PS
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We would like to sincerely apologize for all of the issues that you experienced during your stay with us. I know that you have been in contact and spoken to the General Manager a few times regarding these issues. Again, we are very, very sorry that you did not have a pleasant stay with us. More 

Lakewood, Ohio
1 review
Reviewed 1 September 2016

When I arrived, they slid my card and told me it was declined. While I figured out an alternative payment, I checked my account to find that my account had indeed been charged by the hotel for every penny that was in my account (which was more than I had agreed to pay for the room). So now I have... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank stephensN3547GH
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We want to begin by apologizing for the billing errors that occurred during your stay with us. I believe the General Manager has been in contact with you and everything has been resolved. If you still need anything worked out, please email the General Manager at gm@troyhawthorn.com and we will address the issues immediately. We agree, it never should have... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Meeting Rooms

Additional Information about Hawthorn Suites by Wyndham Troy MI

Address: 2600 Livernois Road, Troy, MI 48083 (Formerly The Gatehouse Suites Troy)
Region: United States > Michigan > Troy
Price Range: RM388 - RM612 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Troy MI 3*
Number of rooms: 152
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Also Known As:
The Gatehouse Suites Troy Hotel Troy
Residence Inn Troy
Troy Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Troy MI staff and other travellers.
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Questions? Get answers from Hawthorn Suites by Wyndham Troy MI staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get the rooms by the sport court.”
 of 5 bubbles JimW986, 27 Nov 2016 | Read review
“easy parking, good place.”
 of 5 bubbles fernandesrampaz0, 14 Nov 2016 | Read review
“Two King Rooms / Full Kitchen / Fireplace / Two levels ---- lots of room!”
 of 5 bubbles GoYOTES, 27 Oct 2016 | Read review
“quiet enviroment”
 of 5 bubbles wandou2016, 20 Oct 2016 | Read review
“Os andares mais altos são mais silenciosos, pois a estrutura é feita de madeira e com visitantes no andar de cima, pode ser mais barulhento.”
 of 5 bubbles tatianab851, 17 Oct 2016 | Read review
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