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Hawthorn Suites by Wyndham Troy MI

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Hawthorn Suites by Wyndham Troy MI
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621 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Troy MI
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Showing 617: English reviews
Tel Aviv District, Israel
Reviewed 18 January 2017

stayed twice over past week at the Hawthorn close to main highway shopping and good food a short drive away rooms bit old but alot of space in room i didnt heat up any food but was all the gear there for this very friendly staff- especially Anna!!!! @ reception- very helpful

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Helpful?
Thank garry2706
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for being our recent guest at the Hawthorn Suites Troy! We are so happy that you chose to stay with us and that you took the time to share your experience. We will make sure to pass along the kind words to Ann! Thank you for recognizing her wonderful customer service. We hope to see you again soon...

Michigan City, Indiana
Reviewed 17 January 2017

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank Brad W
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Macomb, Michigan
Reviewed 12 January 2017

we reserved a room with fireplace and did not get that and it was supposed to be $115 for 1st night and $85 for 2nd night and they charged me more... manager did not help and left it like that,, we had bought logs but there was no fireplace , ruined our night and ice maker didn't work, people outside...

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank gnl2017
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for taking the time to provide your feedback. I am aware that the General Manager has been in contact with you to resolve these issues you experienced. Some of our suites have wood burning fireplaces and unfortunately, they are on a first come-first serve basis. We are very sorry that we could not meet your request.

Canton, Ohio
Reviewed 11 January 2017

I have stayed here twice now and bith times I was pleased. The tub ran slow which was a little bit of a problem but didn't impact the stay so I didn't report it until check out.

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank melvaf2017
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for being a repeat guest at our hotel! Your feedback is greatly appreciated at the Hawthorn Suites Troy. We will make sure to go into your suite and get the drains unclogged so the water runs smoothly. Thank you for bringing this to our attention. We look forward to your third visit at the Hawthorn Suites Troy!

Lowell, Michigan
Reviewed 10 January 2017 via mobile

Stayed her for the 1st time and was not disappointed. It was like having an apartment for the night....I had a a full fridge, stove/oven, coffee maker and microwave. Very comfortable and nicely decorated...close to where I needed to be for business meeting.

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Thank cherbear6000
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for selecting the Hawthorn Suites Troy as your host hotel during your business trip to Troy. We are so happy to hear that you enjoyed the fully equipped kitchen in the suite and the homey feeling the hotel provides. We would love to see you again soon at the Hawthorn Suites Troy!

Troy, Michigan
Reviewed 10 January 2017

The Hawthorne and Troy Michigan I stayed there for business for 28 days the staff was nice to breakfast was good the only problem I had was the Internet I had a hard time connecting other than that I enjoyed my stay there and would recommend to other people

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank Kirk M
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for choosing the Hawthorn Suites Troy as your extended stay hotel. We were so happy to have you as our guest. We are working on updating our internet for our guests. We hope to make some improvements soon! We hope to see you back at the Hawthorn Suites Troy when you travel for business.

SOUTHFIELD,MI, United States
Reviewed 8 January 2017

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank Daniel M
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Mays Landing, New Jersey
Reviewed 7 January 2017

The room was clean and spacious. It had a full kitchen. I chose a room without a fireplace because I wanted to be able to see the TV from the bed and if there is a fireplace, the TV is mounted above it on the wall. Everything was nice. The only complaint I have is the pillows really need to...

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank Cheryl G
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Hi Cheryl, thank you so much for being a guest at the Hawthorn Suites Troy. We appreciate your feedback and recommendations for watching TV while in bed (no fireplace). We will double check all of the pillows to make sure they are not lumpy! Nobody wants that and we apologize for that inconvenience. We hope to see you again soon!

Auburn Hills, Michigan
Reviewed 4 January 2017

Horrible service! I was charged $250 to my credit card and no one--including the manager, Barbara, could give me a valid reason why. I was first told I was being charged because there were too many people in the room, then it changed to a fee for the broken closet door, then the final determination was a smoking charge. Although...

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1Thank Robin J
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We would like to thank you for choosing our hotel for your New Year's Eve reservation. I am aware that Barbara, the General Manager, has been in contact with you regarding the situation with your reservation. We apologize for any inconveniences that you have experienced.

Reviewed 3 January 2017

We pretty much had an apartment. A full kitchen, a washroom and separate sink. The room was everything we needed. The location was close to the highway and suited my needs. The staff was great and Maryam served us well with what we needed. Thank you and God bless you!

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Thank Timotei P
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We cannot thank you enough for leaving such a wonderful review about your experience at the Hawthorn Suites Troy. We appreciate you being our guest. It was our pleasure, and Maryam's, to provide the best hospitality to you during your stay with us. We look forward to your next visit!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Meeting Rooms

Additional Information about Hawthorn Suites by Wyndham Troy MI

Address: 2600 Livernois Rd, Troy, MI 48083 (Formerly The Gatehouse Suites Troy)
Region: United States > Michigan > Troy
Price Range: RM348 - RM537 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Troy MI 3*
Number of rooms: 152
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Also Known As:
The Gatehouse Suites Troy Hotel Troy
Residence Inn Troy
Troy Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Troy MI staff and other travellers.
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Questions? Get answers from Hawthorn Suites by Wyndham Troy MI staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room is very clean, comfortable and quieter.”
Rubsousa, 24 Apr 2017 | Read review
“Rms in the back bldg have bad wifi. some of the rooms are in bad need of updates and on a windy night, dish service on tv doesn't work.”
nickim331, 24 Apr 2017 | Read review
“all rooms were noisy, seriously go somewhere else”
h0ckeym0m11, 13 Apr 2017 | Read review
“lower level was fine. Furnace a little too loud, but otherwise happy”
645diane, 13 Mar 2017 | Read review
“Take room near front desk lobby for good quality WIFI”
prashantsalunkhe, 12 Mar 2017 | Read review
5 of 5