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Quality Inn

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127 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Boyne City, Michigan
Reviewed 4 weeks ago via mobile

Arrived quite late at night and the staff was quite friendly and accommodating. The hotel is set up kind of strange, I was put at the back on the second floor. I could not find an elevator and I do not think they have one. The meeting facilities look nice. Themed like a trading post.

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Helpful?
Thank David C
Wayne, Michigan
Reviewed 18 October 2016 via mobile

Stayed here one night while visiting my daughter how moved from metro Detroit to this quaint up north town. Since our granddaughter was with us we got a poolside patio room for +/-$145. Room was clean but on the smaller side. The beds left much to be desired and I tossed and turned most of the night and awoke feeling...

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1Thank asaling
qiwestbranch, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your review of our hotel. Your feedback is important to us and it is always our mission to exceed your expectations.

Michigan
Reviewed 22 September 2016

Stayed at the Quality Inn in West Branch, golf package and it was great. The hotel is clean, great staff, and certainly not cookie cutter like most hotels are nowadays. Good at the Lumber Jack was wonderful and we will definitely stay at this Vacation Destination again down the road.

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Thank JD1984
qiwestbranch, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your review of our hotel. Your feedback is important to us and it is always our mission to exceed your expectations.

Ann Arbor, Michigan
Reviewed 31 August 2016

I chose this place because of the limitations on rooms for West Branch and we had stayed here before. We were in a king bed this time and although the room was big and had a refrigerator, microwave, and coffee maker I felt it was dark and gloomy decor and my husband had to pull out the chest of drawers...

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1Thank Kari D
Michigan
Reviewed 25 August 2016 via mobile

Came up to West Branch for a three night stay at this Quality Inn for work related training about fifteen minutes away! Nicely decorated and staff was amazing! Found some old Subway in the mini-fridge but no big deal, just threw it out! Running board coming unglued but not a huge issue! Shower / tub appeared newly renovated, along with...

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Thank skywarn6118
Ontario, Canada
Reviewed 9 August 2016

This was a good hotel. I almost had one issue but it doesn't affect hotel. An older woman who worked at hotel was taking in some groceries. She used a shopping cart which she left outside door. As I got out of car to walk in cart came racing toward my car, I was able to stop it before it...

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Thank Brad L
Ithaca, New York
Reviewed 4 August 2016

I was recently in WB on business that included hosting a lunch meeting for a dozen people. The hotel room we had was clean, spacious and cheery. The hotel catered the meeting, and did a super job of it. the meeting room was set up in an effective manner, food was abundant, service did not interfere with the meeting, and...

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Helpful?
Thank David B
Fulton
Reviewed 26 July 2016 via mobile

The room was fairly comfortable and the front desk staff was friendly. However they did not follow up on maintenance requests. The hot tub only had two jets working - not enough to soothe the body. Housekeeping informed me that the policy for cleaning rooms changed the day before we arrived. Instead of cleaning carryover guest rooms first they were...

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1Thank Jeanne M
Reviewed 24 July 2016

This hotel and rooms were very clean and nice. It says they are a 2 star hotel and they are a minimum 3. Very polite and courteous staff. I will definitely being staying at this hotel again. A blow dryer and coffee maker were in the room. Always has a good restaurant attached. Lumber Jack is a good place for...

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1Thank Ginni R
Canal Winchester, Ohio
Reviewed 13 July 2016

The West Branch Quality Inn is a great stop for our family when traveling to the Upper Peninsula. Its a mid-way point for us. The hotel is clean and the staff was wonderful! The grounds are well kept as was the pool area. The Lumber Jack Restaurant in connected to the hotel and a voucher for 25% off breakfast was...

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Thank mamatou50

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn

Address: 2980 Cook Rd, West Branch, MI 48661-9338
Region: United States > Michigan > West Branch
Price Range: RM382 - RM569 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn 3*
Number of rooms: 80
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Also Known As:
Quality Hotel West Branch
Quality Inn West Branch
West Branch Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
3 questions
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Clinton Township, Michigan
7 months ago
Fort Wayne, Indiana
over a year ago

See all questions (3)

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front desk staff are very pleasant and helpful. Plus there is a restaurant attached and a pool.”
 of 5 bubbles KariD112, 31 Aug 2016 | Read review
“First floor rooms have a patio area facing the pool while second floor rooms have a balcony facing the pool.”
 of 5 bubbles mamatou50, 13 Jul 2016 | Read review
“Try to avoid poolside rooms. They can be loud.”
 of 5 bubbles 245JimM, 10 Jul 2016 | Read review
“Many of the first floor rooms overlooked the pool area. Second floor had some steps, but no elevator”
 of 5 bubbles upnorth50, 26 Jun 2016 | Read review
“Rooms on 2nd floor overlooking the pool area have balconies. Adds a nice touch to the room.”
 of 5 bubbles 580glenj, 3 Jun 2016 | Read review
5 of 5
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