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Our highest lodging priorities are cleanliness and allow pets. Quality Inn West Branch fulfills both. Service desk staff are respectful, helpful and professional people. However, service at the desk can be limited. (do to no fault of their own. Management has desk staff doing multiple...More
When you enter the lobby, you realize that this Quality Inn is different from others you may have stayed in. The decor is Northwoods with pictures of early lumber days and lots of decorations. Made it more of a lodge than a hotel. The rooms...More
This is definitely not a typical Quality Inn, I like the indoor pool, and attached restaurant. The room was not as clean as I would have liked, and even though I asked for it to be vacuumed, it was not. It wasn't the end of...More
We were in West Branch to attend a funeral and visit with family and booked a room at the Quality Inn for several days. The room was very nice. Nothing fancy but clean and well kept. The hotel is conveniently located and it is nice...More
Rooms are very nice.Service is great.has an indoor pool and hot tub.
My suggestion if you are handicapped disable,you will want a room closer
To the front desk.rooms are down 3 separate halls.swimming pool in the
Back of hotel.
There is a restaurant called Lumber...More
Response from Rhonda Jo F | Reviewed this property |
The "elevator" was my least favorite thing. Not a regular elevator. A heavy door that opens, then you have to slide open the cage, get in and close the door, then slide the cage shut before it will operate. When you get... More
The "elevator" was my least favorite thing. Not a regular elevator. A heavy door that opens, then you have to slide open the cage, get in and close the door, then slide the cage shut before it will operate. When you get out, you MUST slide the cage shut before you close the door or the elevator won't respond to the next person who needs it. It feels very claustrophobic... but... it's an elevator. This trip I was with my disabled mother so we had to use it. If not for that I would have used the stairs.