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Quality Inn

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127 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Tawas City, Michigan
2 reviews
Reviewed 9 May 2015

My boyfriend and I stayed in the newlywed suite and it was amazing! The jacuzzi was full size and didn't take too long to fill up. The king size bed was very comfortable. The bathroom was nice and big. The sliding door directly to the pool was convenient. Front desk was friendly and nice. Overall I would say if you... More 

Thank McKenzie B
qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to seeing you again. More 

Laingsburg, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 March 2015

The kids and I loved this hotel! It is an older place but clean and the beds are comfortable. We were on the 2nd floor with a balcony over the pool and recreation area, the kids thought that was awesome. The pool and hot tub temperatures were great and we loved that the restaurant and gas station is attached, so... More 

Thank Jeri C
detroit, mi
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 February 2015 via mobile

Had to grab a hotel on the way further north due to weather. This was a good hotel and better than I had expected . The check in and out were quick and the staff was friendly. Resteraunt attached is great and super cheap. A huge beer and a big burger were under $15. The bed was comfy. My room... More 

Thank motorcitytoby
Calgary, Canada
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 23 February 2015

Spent 5 nights on a business trip and found the accommodations OK for the price. They have large rooms with all the amenities you need........and the indoor pool and lounge area is a great place to relax after work with a few beers and your co-workers. The Lumberjack Restaurant and Bar connected to the hotel has an excellent menu with... More 

1 Thank Keith S
Ann Arbor, Michigan
Level Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 December 2014

The good news: this is a great place to stop over if you're traveling on I-75. It's inexpensive, The staff is welcoming and eager to please. The lobby and common areas are decorated to make you feel like you're in a family cottage in Northern Michigan, which is charming. The less good news: While the hotel is clean, the rooms... More 

2 Thank Inkfisch
Alpena MI
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 8 December 2014

Every time it go to West Branch we stay here. It's just our favorite place. The rooms are rustic decorated for the lumberjack days. The rooms are clean, big tv, very comfy beds, and the new tubs are just gorgeous! There is a beautiful indoor pool , a gift shop with lots of up north products . We also eat... More 

1 Thank SandyKBAlpenaMI
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 November 2014 via mobile

This place is always clean and comfortable, it's a little better than just a hotel, it's entertainment as well from the attached restaurant and liquor store to the excellent shopping. This is a really great place to relax... Thanks 😀

1 Thank Brian W
Grand Rapids, Michigan
Level Contributor
152 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 14 October 2014

I was hard pressed to find a place in this neck of the woods, room was worn (worn carpet, walls need to be painted) - I spent little time in the room, just to sleep. Staff was very friendly, which I truly appreciated. I could hear others outside my room so not great for sleeping.

2 Thank tlvsphr
Huron, Ohio
Level Contributor
339 reviews
217 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 16 September 2014

Very nice experience overall, including the adjacent Lumberjack Restaurant. Had the room included a little larger bath with better amenities including nicer towels I think I would have given it an "Excellent" rating. I enjoyed the rustic feel to the interior of the property and thought the value was solid overall. My room came with a 25% off coupon for... More 

1 Thank MessNmagic
qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for your kind comments about our hotel. We are glad you enjoyed your stay with us and we hope to see you again soon! More 

Bronx, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 September 2014

After driving 12 hours en route to dropping off our son at camp in Michigan (from NYC), this has become our favorite stop. The staff is friendly, the rooms are comfortable, and the old-timey lumberjack decor is great fun. While we've never indulged in the pool/hot tub, we've had balconies overlooking that area and it looks very nice. The restaurant... More 

1 Thank Claire j
qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for your kind comments about our hotel. We are glad you enjoyed your stay with us. We hope to see you again soon! More 

50 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (25)
Room/Suite (4)
Pool/Beach Area (3)
Hotel & Grounds (2)
Other (16)

Management photos: Courtesy of the property manager

All Management Photos (25)
Hotel & Grounds (4)
Business Centre/Function Rooms (3)
Dining (4)
Room/Suite (12)
Pool/Beach Area (2)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn

Address: 2980 Cook Rd., West Branch, MI 48661
Region: United States > Michigan > West Branch
Price Range: RM382 - RM542 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Hotel West Branch
Quality Inn West Branch
West Branch Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
3 questions
Ask a question
Clinton Township, Michigan
7 months ago
Fort Wayne, Indiana
over a year ago

See all questions (3)

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front desk staff are very pleasant and helpful. Plus there is a restaurant attached and a pool.”
 of 5 bubbles KariD112, 31 Aug 2016 | Read review
“First floor rooms have a patio area facing the pool while second floor rooms have a balcony facing the pool.”
 of 5 bubbles mamatou50, 13 Jul 2016 | Read review
“Try to avoid poolside rooms. They can be loud.”
 of 5 bubbles 245JimM, 10 Jul 2016 | Read review
“Many of the first floor rooms overlooked the pool area. Second floor had some steps, but no elevator”
 of 5 bubbles upnorth50, 26 Jun 2016 | Read review
“Rooms on 2nd floor overlooking the pool area have balconies. Adds a nice touch to the room.”
 of 5 bubbles 580glenj, 3 Jun 2016 | Read review
5 of 5
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