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Shangri La Barr Al Jissah Resort & Spa-Al Bandar

AMOMAUS$227*
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Certificate of Excellence
24/06/2017 25/06/2017
1 room 2 adults 0 children
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Shangri La Barr Al Jissah Resort & Spa-Al Bandar
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2,583 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri La Barr Al Jissah Resort & Spa-Al Bandar
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Showing 2,056: English reviews
Reviewed 1 week ago

We booked this hotel based on the reviews and the reputation the Shangri La has. We were very disappointed. We arrived at the hotel after driving from Dubai. Check in was smooth and easy. We were given our room in which was stuffy and smelly. We turned the aircon down, closed to blinds, all in an attempt to cool the...

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Helpful?
Thank jillian-danielle-c
Jürgen D, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Bandar, responded to this review

Dear jillian-danielle-c, I was sorry to learn of your low level of service experience and the inconveniences you experienced. We realize that we have fallen short of your usual high standards on this location. Please be assured that your comments and observations are most constructive, and we will be using these as tools for process improvement. The whole team are...

London, United Kingdom
Reviewed 1 week ago

This is a resort as it is three hotels in the same seaside bay with a lot of shared facilities. We stayed in the Al Husn which is for adults, families stayed at the other two hotels. The Al Husn is a good five stars but I think the other two are more like 4#. We had a deluxe sea...

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Helpful?
Thank PhilipKernow
Jürgen D, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Bandar, responded to this review

Dear PhilipKernow, thank you for the great review on your recent stay experience at Al Husn Hotel. Your satisfaction is our goal and there is nothing better than achieving that; we are happy that we as a team were able to meet all your needs during your stay. We are team that are always proud to demonstrate excellent care to...

Austria
Reviewed 1 week ago

Traveling to Oman, different world - this Resort offers everything for everybody - not really for small budget, but this is also all over the country - at least: at Shangri La you get great service, great hospitality and very high quality. They want to make you happy and they reach them goal !

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Helpful?
Thank juergen p
Jürgen D, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Bandar, responded to this review

Dear juergen p, thank you very much for your feedback after your recent stay at Al Bandar hotel. We are happy to read here on TripAdvisor that you enjoyed your stay with us. Your recommendation meant a lot to us. Looking forward to welcoming you again next time you visit Oman. Sincerely, Jürgen Dörr

Muscat, Oman
Reviewed 1 week ago

We have been lucky enough to have stayed at this hotel several times over our time in Oman, 13 years. This is our last visit as we are heading back to UK. What a disapointment. From arriving to shoddy service at the beginning, took 40 minutes to get our car back to recover my wife's purse. Chaos at reception. Omani...

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Helpful?
Thank james m
Jürgen D, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Bandar, responded to this review

Dear James, please accept my apologies for the negative impressions you encountered during your recent stay, and for the inconveniences and disappointments it caused. Your comments and observations are most constructive, and we will be using these feedbacks as tools for process improvement to prevent these incidents from reoccurring in future. I have personally taken time to discuss these with...

Abu Dhabi
Reviewed 1 week ago

This was our 4th stay in a period spanning 6 years. It did not turn out to be the same as we had experienced on past visits. In comparison, we found less satisfaction in the areas of parking, amenities in room, displayed information, breakfast. It is pricey as before if customer comes on his/her own and not as a part...

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Helpful?
Thank sunils78
Jürgen D, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Bandar, responded to this review

Dear sunils78t, thank you for taking your time to review us and share your experiences while staying with us. We value your feedback as it provides us valuable insights on areas we are doing excellent and where we need to improve on. We hope we can still welcome you again in our hotel for an excellent stay, as it always...

Meschers-sur-Gironde, France
Reviewed 1 week ago

The hotel and staff were lovely and very helpful, we had half board and the food was very good and a big choice , our room was 2 beds very comfortable and a beautiful view over the sea, free bus to the souk, although not long enough only 1and half hours, we also could eat at the other hotel as...

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Helpful?
Thank valerieharrington
Jürgen D, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Bandar, responded to this review

Dear valerieharrington, thank you for your valued feedback of your recent stay in Al Bandar Hotel. I'm sure many readers will find it very useful. Your satisfaction is our number one goal and there is nothing better than achieving that; we are happy that we as a team were able to meet all your needs during your stay. We can’t...

Shrewsbury, United Kingdom
Reviewed 1 week ago

We stopped here 2 weeks ago , pure luxury and fabulous service , nothing was too much trouble for my partner , myself and our grandaughter . Only let down , the indoor play area for children , staff looked and acted bored with the children , good job we stopped with our granddaughter!!

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Helpful?
Thank berni123bk
Jürgen D, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Bandar, responded to this review

Dear berni123bk, I appreciate the time you take to share us your stay experience in Al Bandar Hotel. Let me assure you that guest feedback is not only appreciated but taken as a constructive evaluation of the guests experience while staying at our resort. We rely on guest feedback as it is through comments like yours that we are able...

Hertford, United Kingdom
Reviewed 1 week ago

Whilst in John Lewis we saw a Kuoni Special offer (short notice) 6 day holiday to Muscat Although we had been to other middle east destinations we had not travelled to Oman. It turned out to be a perfect choice. A lovely triple hotel resort with many facilities, great food( a superb breakfast), a lovely (safe) and sandy beach, majestic...

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Helpful?
Thank Beverly O
Jürgen D, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Bandar, responded to this review

Dear Beverly O, thank you for choosing Al Bandar hotel for spending your precious holiday and for sharing your experiences here on TripAdvisor. We are happy to read that the resort, facilities and food offerings were up to your liking. We as a team are humbled by your feedback and it would be a pleasure to be of service with...

Jeddah, Saudi Arabia
Reviewed 2 weeks ago via mobile

I came here with high expectations of a luxurious hotel and I was surprised from the first minute with the poor received area and the same impression was confirmed when I checkin the room to find very primitive room furniture!i asked for high floor Sea view room and they confirmed the same during my checkin then I found my self...

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Helpful?
Thank samehe2016
Jürgen D, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Bandar, responded to this review

Dear samehe2016, I appreciate the time you take to review us here. Your comments and observations are most constructive, as it provide valuable insights not only for us but also for other guests. We will be delighted to another opportunity of welcoming you back to our resort. I do invite you to please keep in touch if I can be...

Reviewed 2 weeks ago

got a call two days earlier to my arrival , that my room is ready for my 10th anniversary surprise with my wife and my request to early check in was accepted . arrived there at 13.30 , and the front disk was chaotic , it seems people in the desk are not well prepared and stood almost 45 min...

Review collected in partnership with shangri-la.com
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1Thank jabera934
Jürgen D, General Manager at Shangri La Barr Al Jissah Resort & Spa-Al Bandar, responded to this review

Dear jabera934, I am indeed disturbed and very concerned to read the comments you shared. Negative comments are taken very seriously with us at Shangri-la Barr Jissah Resort and Spa. My sincerest apologies for the negative impressions you encountered, and for the inconvenience and disappointment caused. Also, I was informed by our Resident Manager, Mr. Dirk Salzsider, that he is...

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24/06/2017 25/06/2017
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Near Shangri La Barr Al Jissah Resort & Spa-Al Bandar

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Shangri La Barr Al Jissah Resort & Spa-Al Bandar

Address: Barr Al Jissah 113, Oman
Region: Oman > Muscat Governorate > Barr Al Jissah
Price Range: RM786 - RM1,849 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri La Barr Al Jissah Resort & Spa-Al Bandar 5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Shangri La`s Barr Al Jissah Resort And Spa-Al Bandar
Shangri La`s Barr Al Jissah Resort & Spa-Al Bandar Hotel Muscat Governorate
Shangri Las Muscat
Shangri La Muscat
Shangri La Oman
Shangri La Hotel Oman
Shangri La Hotel Muscat
Shangri Las Al Bandar
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Questions & Answers

Here's what travellers have asked, with answers from Shangri La Barr Al Jissah Resort & Spa-Al Bandar staff and other travellers.
65 questions
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Questions? Get answers from Shangri La Barr Al Jissah Resort & Spa-Al Bandar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the sea and beach.”
pbjkb, 25 May 2017 | Read review
“No tips - depends on your requirements”
Montholme1, 25 May 2017 | Read review
“Sea view, high floor.”
F3038KVjohns, 23 May 2017 | Read review
“high level floor and all views are good, I did look on to the pool with the beach and ocean in front to”
mje0250400, 23 May 2017 | Read review
“Very dated rooms but choose one with ocean view.”
jillian-danielle-c, 21 May 2017 | Read review
5 of 5
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US$227* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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