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We arrived for our daughters wedding, they would not let any of us check in before 3, we had traveled for hours and rehearsal was at 5, they also did not have the rooms we had reserved, then the day of the wedding, was in...More
Thank Kim T
Response from Jeremy L, General Manager at GrandStay Hotel & Suites Becker- Big LakeResponded 13 October 2017
Thanks for staying with us and leaving a review. We are sorry we disappointed you. We will pass along your comments to our team.
Friendly staff. It's not that the staff isn't cleaning regularly in my mind it's that management isn't upgrading and doing deep cleaning. Our room 103 had filthy carpet, stained desk chair(huge stain) and stained throw pillows on the couch. The toilet paper holder was rusty...More
Response from Jeremy L, General Manager at GrandStay Hotel & Suites Becker- Big LakeResponded 11 October 2017
Thank you for your feedback. We will be sure to share your comments and concerns to our management company as we are in the process of putting together next years budget. We appreciate your time and letting us know about these condition issues.
Friendly staff. However after checking we received a room that stunk like mold so bad we could not stay in there we were vomiting. They did accommodate and move us rooms. However after the first day here we will not be back. Monticello has better...More
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Thank Michelle H
Response from Jeremy L, General Manager at GrandStay Hotel & Suites Becker- Big LakeResponded 12 October 2017
Thank you for taking a moment to share your concerns with us. The purpose of feedback is to give us an opportunity to help us better serve your needs as a guest and so we want to thank you for sharing your concerns with us...More
Stayed one night while we were school shopping with the kids. The rooms are average. Our room seemed to have a humidity problem. Kept the fan on and turned the air down, but the room just seemed damp.
The shower\bathroom was fairly large. The shower...More
Thank John H
Response from Jeremy L, General Manager at GrandStay Hotel & Suites Becker- Big LakeResponded 18 August 2017
Thanks for the review. We always enjoy hearing about your stay and we thank you for sharing your feedback with us and other guests as well. Hope we will see you again next time your in the area.
WE usually stay at the super 8 type of hotels. This one is a higher level. Clean, nice rooms and direct tv, good service although understaffed. Breakfast was good but ran out of stuff in the last hour. To my surprise on hotwire this was...More
Response from Jeremy L, General Manager at GrandStay Hotel & Suites Becker- Big LakeResponded 14 August 2017
Thanks for staying with us. We appreciate your taking a moment to let others know your thoughts. We are very happy you enjoyed your stay with us, and hope to see you again soon!
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$84 - US$182 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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