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Homewood Suites by Hilton Minneapolis - Mall of America

Homewood Suites MiUS$109*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Homewood Suites by Hilton Minneapolis - Mall of America
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1,018 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Minneapolis - Mall of America
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Showing 1,012: English reviews
Warren, Michigan
Reviewed 9 July 2016

Dark dreary, narrow long hallways. A lot of walking just to get to your room. Carpet in room was disgusting. Two large stains as soon as you walk in. The breakfast food was ok. The free light dinner was nice. The night we were there it was BBQ.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Kelly B
Management response:

Dear Kelly B, Thank you for sharing your comments and concerns please accept my apologies for not meeting your expectations and I want to share with you that we're currently working on our renovation plan. We are asking you to visit us after that to give us another opportunity. Always at your service, Mayra Rascon Bench Manager

Mason City, United States
Reviewed 7 July 2016

Staff had difficulty keeping some of breakfast items filled. Also oatmeal & yogurt was discontinued?...Pool was excellent & well supplied with towels....Two bedroom suite was very disappointing. Big spot in carpet right inside the door. Kitchenette really needs updating. Room was clean, just very worn, but nothing that some updating wouldn't fix...Also, told there were no complimentary cookies available, because...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Walter P
Management response:

Dear Walter P, Please accept our apologies for not meeting your expectations and I'm very surprise that you have the impression that we discontinued oatmeal and yogurt, we are not. I have share your comments and concerns with the staff here and we're working very diligent on preventing this to happen again. I also want to share with you that...

Moncton, Canada
Reviewed 7 July 2016

We were with a group of 50+. The staff was so accomodating and friendly. We had a great time and were able to be together in the common areas without any hassle at all. Anytime we needed anything at all everyone was extremely helpful.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Krista A
Management response:

Dear Krista A, Glad to hear that you and your party had an amazing time during your stay and that our staff made the difference we're are certainly happy to have every single one of them around. We're looking forward to see you on your next trip! Sincerely, Mayra Rascon Bench Manager

Reviewed 7 July 2016

We as a group of over 50 people stayed at this hotel for 10 days in late June. The staff of this hotel was AMAZING. The hotel was clean friendly and very convenient to the mall of America .. The shuttle drivers were also very professional and efficient. The kitchenettes were great in the rooms and having a bar be...

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Helpful?
Thank Janice A
Management response:

Dear Janice A, Thank you for sharing your amazing experience during your visit I'm glad to hear that our staff here provide you with the best customer service and I agree with you I always close our morning meeting with a big shout of "Homewood Team Rocks". See you on your next visit! Have a great day. Mayra Rascon Bench...

moncton
Reviewed 6 July 2016 via mobile

Excellent hotel. Great service. Friendly staff. Large, we'll equipped suites. Great location across from mall of America. Hot breakfast and light supper included in the reasonable rate. Shuttle drivers accommodating for anywhere you need to go. Highly recommend.

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Helpful?
Thank kielbury
Management response:

Dear kielbury, Thank you for your 5 star review. We're happy to know that our service, amenities and our amazing team members provide you with a warm welcoming experience. See your on your next tri to the area! Mayra Rascon Bench Manager

Reviewed 5 July 2016

We were a large group of 50+ staying for the week and the hotel couldn't have been anymore accommodating. Breakfast/supper was included along with water/coffee 24/7. Shuttle service drop off/pick up wherever you wanted to go. And the rooms were clean, large, bright and the full kitchen was very useful. Location was ideal being across the street from MOA and...

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Helpful?
1Thank Cathy L
Management response:

Dear Cathy, What a fantastic review - thank you so much!! We are glad we exceeded your expectations and look forward to your next visit. Keep those recommendations coming - we really appreciate it!! Ryan Schmit General Manager

Poplar, Wisconsin, United States
Reviewed 3 July 2016 via mobile

I would leave if everything wasn't sold out around us. Really disappointed:/ 1. Mattresses worse then sleeping on a dirty hotel floor. Absolutely aweful mattresses springs litterly poking out of the mattress. 2. Kitchen cabinets are water stained worn out. 3. Strange musty oder hits you in the face when you open the door rm #311 but not 312 4....

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Helpful?
1Thank HTayson
Management response:

Dear Valued Guest, You expressed a lot of concerns in your review, and I wanted to invite you to call the hotel and discuss these issues in further detail if you are willing. It is our goal to exceed the expectations of all of our guests, and if we fail to do that, we would like to personally apologize and...

Woodstock, Minnesota
Reviewed 2 July 2016 via mobile

We stayed here for the suites. Is nice with the teenagers to have a little separation. The pullout couch was horrible - you could feel every spring and bar. Location is excellent - across the street from MOA and easy driving or rail to many other attractions. Breakfast was ok and very crowded. "Dinner" was very disappointing. It says cocktail...

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Helpful?
1Thank AmyJo073
Management response:

Dear Valued Guest, Our sincere apologies that we did not meet your expectations while staying here with us. We certainly strive to be better than just "okay". We will use your comments as a toold to improve our operations. Thank you for the feedback. Ryan Schmit General Manager

Wall, South Dakota
Reviewed 2 July 2016

It was ok. Had some pretty nice amenities (a breakfast and dinner) but did take advantage. Close to south/mid Minneapolis attractions, walk to the Mall of America. Good experience, nothing inconvenient. Room was a little dated but nice kitchenette.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank jnktemp
Management response:

Dear Valued Guest, We certainly appreciate the feedback and strive to be above average. We will take your concerns to heart and focus on improving the quality of our amenities and services. Thank you again for using TripAdvisor. Ryan Schmit General Manager

Barre, United States
Reviewed 1 July 2016

My family of 6 stayed in a 2 bedroom king suite while visiting The Mall of America, the location was great, the hotel was very clean, the staff were very pleasant and the room rate was very affordable.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Bryon H
Management response:

Dear Byron, Thank you for the great feedback and kind words! We are thrilled that you had a great experience and look forward to serving you again on your next trip into Minneapolis. Take care! Ryan Schmit General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Homewood Suites Minneapolis Mall of America is located directly across the street from America's largest indoor shopping complex. We are centrally located and only a few miles from Minneapolis-St Paul and minutes from the airport. Guest enjoy the comforts of home with our one or two-bedroom suites that include a stove, refrigerator and dishwasher as well as complimentary wireless internet. Complimentary full hot breakfast is served daily with free evening dinner available Monday-Thursday. Park and Fly packages available. ... more   less 

Additional Information about Homewood Suites by Hilton Minneapolis - Mall of America

Address: 2261 Killebrew Dr, Bloomington, MN 55425-1881
Region: United States > Minnesota > Bloomington
Price Range: RM497 - RM930 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Minneapolis - Mall of America 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Minneapolis - Mall Of America Hotel Bloomington
Homewood Suites Minneapolis
Homewood Suites Bloomington
Homewood Bloomington
Hilton Bloomington
Bloomington Homewood Suites
Bloomington Hilton
Homewood Suites By Hilton Minneapolis - Mall Of America Bloomington, MN
Hotel Style:
#8 Family Hotel in Bloomington
#9 Romantic Hotel in Bloomington
#12 Business Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Minneapolis - Mall of America staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Minneapolis - Mall of America staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have the option to preselect a room, do so immediately when the option becomes available”
340matthewu, 16 May 2017 | Read review
“choose top floor and away from elevator”
vicjmb, 9 Apr 2017 | Read review
“Rooms on higher floors,are the best,and facing the mall,are awesome!”
sylviad259, 25 Mar 2017 | Read review
“Choose a different hotel...”
K6345OQjohnr, 1 Mar 2017 | Read review
“Higher floors facing the Mall are best view!”
jctraveler75, 28 Feb 2017 | Read review
5 of 5
Homewood Suites Mi
US$109* /night
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Prices are for 1 room, 2 adults
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