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Quality Inn & Suites Mall of America/MSP Airport

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Quality Inn & Suites Mall of America\/MSP Airport
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170 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Reviewed 4 August 2015 via mobile

After our stay there we dound out that they charged us twice for the stay on our credit cards and now refuse to talk. I can only recommend that you don't stay there because the same thing could easily happen to you.

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Helpful?
1Thank David I
Fulton, Kentucky
Reviewed 3 August 2015

We had a very good experience at this hotel, We took the shuttle to Mall of America twice and it was very much on time. It helped us out tremendously. The beds were comfortable and staff was very helpful. One desk clerk in particular, Haven, was very helpful. She had only been there three months, but new her way around...

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Thank sparky031
Norwalk, Iowa
Reviewed 2 August 2015

We had a number of problems with this hotel staff, and there was very little customer service to be had. I can admit that we booked thru a 3rd party site, and I saved two rooms under my name - evidently I didn't put my name on both rooms on the website, so one was reserved under Last Name, First...

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1Thank LaceyS_12
Reviewed 1 August 2015 via mobile

Great location. Nice hotel. The room keys need to be reprogrammed all the time, they gave no reason why. This was frustrating when it has to be done after day. Wireless internet is not great. The lady working the breakfast was very efficient and kind. The front desk staff could learn something from her. The manager was good. The pool...

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Thank Tammy H
Madison, Wisconsin
Reviewed 31 July 2015 via mobile

Cleanliness could be a little better and bathroom was dated. Room was acceptable. Location is good although lobby is a bit hard to find when you drive up. Breakfast was your typical continental fare. Luckily we went to a fantastic bakery instead.

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Thank DrLana
Madison, Wisconsin
Reviewed 30 July 2015

Great location if you are visiting the Mall of America. They have a shuttle that takes you there and back which is very convenient. Rooms were pretty standard, work out room was tiny. Parking is a little tough but managably. Free breakfast was set up weird and had heavy traffic so I only grabbed coffee. Overall a regular stay but...

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Thank Nicholas G
Farmington, Maine
Reviewed 29 July 2015

On a family vacation we stayed three nights here, two at the start of our vacation, one at the end (since we flew into the Minneapolis airport). The hotel is clean, the staff very helpful, comfortable, good high speed internet and convenient. The airport and mall of America are near by, with easy access to light rail transit (either from...

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Thank scotterb60
Beloit, Wisconsin
Reviewed 27 July 2015

We were in the area for a national softball tournament. We were happy with the location of the hotel as it was 15 minutes from the sports complex, and 5 minutes from the Mall of America. We were happy with the cleanliness of the hotel, room and pool area. We did run into an issue while here, our room door...

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Thank Jeff L
Brandon, Canada
Reviewed 17 July 2015

Another great stay at the quality! This is one of our standard places to stay when we visit Minneapolis. We stayed here 1 night, July 15th after a return flight from JFK. Our check in was late....almost 1 am. The front desk clerk was awesome and accommodating by giving us a 1 bed, King room despite having booked a 2...

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Thank BDNcouple
Palm Springs, California, USA
Reviewed 17 July 2015

We ran from the La Quinta down the road and walked into this hotel which was a palace in comparison. The manager helped us with getting checked in to our very spacious and clean and comfortable rooms. He even gave us a discount which doesn't usually happen when you walk in. The bed is amazingly comfortable.

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1Thank StrongHands

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites Mall of America/MSP Airport

Address: 814 American Blvd E, Bloomington, MN 55420-1358
Region: United States > Minnesota > Bloomington
Price Range: RM312 - RM472 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Mall of America/MSP Airport 2.5*
Number of rooms: 142
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Also Known As:
Quality Inn & Suites Airport Hotel Bloomington
Quality Inn And Suites Airport
Quality Inn Hotel Bloomington
Quality Inn Bloomington
Bloomington Quality Inn
Quality Inn & Suites Mall Of America/MSP Airport Bloomington, MN - Minneapolis
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Mall of America/MSP Airport staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Mall of America/MSP Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“advace pay member pay or package all have perks”
 of 5 bubbles marymI3042XT, 16 Nov 2016 | Read review
“Get a king suite if you only need one bed.”
 of 5 bubbles Willy1043, 11 Nov 2016 | Read review
“Suggest 2nd, 3rd, or fourth floor. 1st. floor is very busy.”
 of 5 bubbles rrcomand, 22 Aug 2016 | Read review
“Run away fast!”
 of 5 bubbles ItsJustMefromstrout, 22 Jun 2016 | Read review
“Our third floor room away from the elevator was quiet.”
 of 5 bubbles Ronmh, 15 Jun 2016 | Read review
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