We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza MSP Airport - Mall of America

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza MSP Airport - Mall of America
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

517 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 508: English reviews
Start your review of Crowne Plaza MSP Airport - Mall of America
 Click to rate
New York City, New York
Reviewed yesterday NEW

Stayed at Crowne Plaza due to its proximity to MSP/STP Airport. Got there at 10PM, checked in. Depressing grey carpets and walls that were also marred with scratches and dents. Opened our room to find it had not been cleaned ! Bed a mess, wet towels littered throughout room. Went back to front desk and got a different room. Got...

 Report
Helpful?
Thank nycnative1919
South Dakota
Reviewed yesterday NEW

My sisters and I had a weekend getaway to do a little shopping at the MOA and we booked our room through Priceline. We were very pleased with the cleanliness of our room, the lobby, pool area and restaurant. The beds were very comfortable, the pool was very spacious and warm with lots of nice chaise longues to relax on....

 Report
Helpful?
Thank Mamahearts
Winnipeg, Canada
Reviewed 2 days ago NEW

One of the worst properties we have stayed at, certainly the worst in Bloomington. The chaos started with a hpahazard parade, as there is no proper parking anywhere else. Parade is disgusting, stairwells are soaking wet and rusting out, not appearing safe. Then we have a long walk to the hotel past a pool that makes the entire second floor...

 Report
Helpful?
Thank Amber L
Eagan, Minnesota
Reviewed 4 days ago NEWvia mobile

Horrible! I am a IHG Elite Memeber and in shock. I booked through priceline (because company was paying) and I called explaining that my card had fraud and I have a temp card. The lady (that was a manager) said that is fine and will put in my reservation. When I came to check in they girl said no she...

 Report
Helpful?
Thank Austin T
Hays, Kansas
Reviewed 6 days ago NEWvia mobile

I was less than impressed with this place. I paid about $110 per night. Here is everything that was less than expected: Elevators not working Restaurant food expensive Some staff not friendly Room service forgot to clean our room one day and left trash in our room the second day. Did not have the smoothie flavors advertised in the hotel....

 Report
Helpful?
Thank razzer72
Minneapolis, Minnesota
Reviewed 1 week ago

I called an hour prior to check-in time to see when our room would be available, confirmed it was ready, we arrived 30 min later and were told they gave our room away and we would need to go window shopping if we wanted that same size room until it was ready. I have a special needs son who just...

 Report
Helpful?
Thank JessiSpano
Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

JessiSpano, Thank you for your honest feedback, we appreciate it. We deeply apologize for the communication issue that resulted upon arrival and the placement in a guestroom that had not been attended too. We understand the frustrations of moving rooms but we are always happy to assist in doing so. Thank you for the detailed information, we apologize that you...

San Mateo, California
Reviewed 1 week ago

I was here for a wonderful workshop and thought about moving over to the hotel down the road because this place is so DIRTY! Apparently, it was built as a holiday inn, sold and let fall into disrepair (this came from the restaurant manager) Crowne bought it and is renovating the lobby. I expected Crowne quality, but got a step...

 Report
Helpful?
Thank Cynthia B
Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Cynthia B, Thank you for your honest and valuable feedback. We apologize that you did not enjoy your overall stay. We are sorry to hear that we did not meet your or our expectations of cleanliness. Thank you for your information as it will be passed along to our staff members. We are fortunate to have a wonderful new management...

Reviewed 2 weeks ago via mobile

Stayed here end if Feb Although normally stay at the north star or St. Paul CP's Didn't like this hotel and wouldn't stay again.. Building works - I know hotels need to refresh etc but reception was cordoned off for the entire week stay and no progress or work was witnessed Bar Coffee kiosk - service was slow - Saturday...

 Report
Helpful?
Thank James P
Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

James P, Thank you for submitting your honest and valuable feedback, we appreciate it. We deeply apologize that you did not receive quick service. We are in the process of renovating and are looking forward to providing our guests with an even more welcoming and modern hotel for their enjoyment. This renovation includes our restaurant which will be decorated in...

Minneapolis, Minnesota
Reviewed 4 weeks ago

The hotel is under going a remodel right now, so I am taking that into account for this review. The staff was just average, they were not overly friendly and were not able to remain consistent in their answers. For example, my husband checked us in and asked for a king room and they said there were not any available...

 Report
Helpful?
Thank amandalilgreen
Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Amandalilgreen, Thank you for offering feedback of your recent stay. We apologize that we were unable to get you a standard king guestroom the first night of your stay but are happy we were able to get you into a new room the next day. We deeply apologize that you did not have an excellent experience with of front desk...

Duluth, Minnesota
Reviewed 4 weeks ago via mobile

We were put up here by Delta after volunteering in an oversold situation. Probably the only downer was having to wait for the shuttle at the airport for about 40 minutes, having called the front desk ourselves at least twice. A mix-up never explained. Communication? We liked the starched sheets and the firm mattresses - and found the bar staff...

 Report
Helpful?
Thank mariasmomonkent
Sera A, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

mariasmomonkent, Thank you for offering your honest and valuable feedback. We deeply apologize that you experienced an issue with our shuttle service, we can understand how that could be frustrating. Our shuttle service runs every half hour 24 hours a day we apologize for any confusion. We are pleased to hear that you enjoyed the comfort of your guestroom as...

239 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (116)
Viewed
Room/Suite (30)
Viewed
Hotel & Grounds (16)
Viewed
Bathroom (17)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (7)
Viewed
Dining (1)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (123)
Viewed
Hotel & Grounds (24)
Viewed
Dining (14)
Viewed
Room/Suite (36)
Viewed
Pool/Beach Area (7)
Viewed
Business Centre/Function Rooms (9)
Viewed
Bathroom (3)
Viewed
View from Room (1)
Viewed
Other (29)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bloomington hotels
0.8 km away
Hampton Inn & Suites Minneapolis - St. Paul Airport
0.4 km away
Hilton Minneapolis/St. Paul Airport Mall of America
0.5 km away
Hyatt Place Minneapolis Airport - South
Show Prices
Show Prices
Show Prices
10.3 km away
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
0.2 km away
Embassy Suites by Hilton Minneapolis - Airport
0.4 km away
Hyatt Regency Bloomington-Minneapolis
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to Minneapolis/St. Paul! Enjoy your stay at the closest Crowne Plaza Hotel & Suites to the Mall of America and MSP International Airport! The Crowne Plaza Hotel & Suites MSP Airport / Mall of America is located in the heart of Bloomington, MN and is 15 minutes from downtown Minneapolis or St. Paul the Target Center and Mpls Convention Center. Suites: We offer more than 100 beautifully decorated suites with bedroom and spacious living room. All suites are equipped with two televisions, a refrigerator and microwave, two telephones and well-lit dining and work table. Features: The hotel offers free high-speed wireless Internet in all guest rooms. A fitness room allows you to stay on that fitness plan, or relax while traveling. Everyone enjoys our Junior Olympic sized pool. Meetings: We feature over 14,000 square feet of flexible meeting space. Location: For your convenience, we are located off of I-494 and 34th Avenue at the intersection of E. American Blvd & 34th Avenue with free parking. ... more   less 

Additional Information about Crowne Plaza MSP Airport - Mall of America

Address: 3 Appletree Sq, Bloomington, MN 55425-1635
Region: United States > Minnesota > Bloomington
Price Range: RM474 - RM762 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza MSP Airport - Mall of America 3.5*
Number of rooms: 430
Reservation Options:
TripAdvisor is proud to partner with Booking.com, JackRabbit Systems, IHG, HotelsforEveryone, Travelocity, Priceline and Hotels.com so you can book your Crowne Plaza MSP Airport - Mall of America reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Bloomington
Bloomington Holiday Inn
Crowne Plaza MSP Airport - Mall Of America Bloomington, MN - Minneapolis
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza MSP Airport - Mall of America staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Crowne Plaza MSP Airport - Mall of America staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own cleaning supplies”
 of 5 bubbles JessiSpano, 21 Mar 2017 | Read review
“Go somewhere else”
 of 5 bubbles cbeckj24, 20 Mar 2017 | Read review
“Get your reservations in early. When we got our room all that was available was suites. Which was fine!”
 of 5 bubbles dewier2015, 23 Jan 2017 | Read review
“don't stay here”
 of 5 bubbles duluth91011, 19 Jan 2017 | Read review
“close to mall”
 of 5 bubbles samanthagS8869AI, 13 Dec 2016 | Read review
5 of 5