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Quality Hotel Boldon

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Quality Hotel Boldon
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408 Reviews from our TripAdvisor Community

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Showing 403: English reviews
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Durham, England, United Kingdom
Reviewed 2 weeks ago via mobile

My wife and I stayed here for two nights after our trip to Amsterdam was cancelled. Very impressed. Room was immaculate. Staff very friendly and helpful. We ordered breakfast in bed and it was delicious. I had a slight accident in the room which required a visit to the hospital. Completely my fault but the staff were great.

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Thank Paul C
Lancaster, United Kingdom
Reviewed 4 weeks ago via mobile

In September our daughter moved to Newcastle uni and my partner and I wanted to find a good quality hotel so we could visit as often as possible over the next few years. We have now stayed here 3 times and have to say it's fantastic! We have just come back this afternoon from a 2 night stay and can't...

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Thank katdodders
Reviewed 4 weeks ago

We returned to the Quality Hotel about one month after my last review. This time our experience was the opposite of our previous visit. The food was served to us all at the same time. The food was excellent and we thoroughly enjoyed our visit.

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Thank Shirley M
GMQHB, General Manager at Quality Hotel Boldon, responded to this review

Dear Shirley We are so delighted that your visit has been so positive. Thank you for taking the time to share your experience Kind regards GM

Reviewed 13 February 2017 via mobile

A hotel that lives up to its name! It's kind of in the middle of no where but if you are in need of a hotel around here it is a good choice. Food not bad. Very helpful service; dinner was provided right up to their 21:00 cut off time without a murmur. Plenty of parking available too.

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Thank Phil H
GMQHB, General Manager at Quality Hotel Boldon, responded to this review

Dear Phil Thank you for taking the time to post your review we greatly appreciate your positive comments Regards GM

Greater Manchester, United Kingdom
Reviewed 13 February 2017

Came with a group of 10 for a 21st birthday night out and the hotel were very pleasant. The food did take a while but we were informed a wedding was going on at the time and was given complimentary drinks as a compromise. The room were nice and the beds were comfy so had no complaints. Breakfast were also...

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Thank Alex B
GMQHB, General Manager at Quality Hotel Boldon, responded to this review

Dear Alex Thank you for taking the time to review your stay, we greatly appreciate your feedback. We will speak to the Taxi firm as it should be no longer than 15mins into town, many thanks for bringing this to our attention, our proximity to both Newcastle and Sunderland are key to our location Kind regards GM

North Wales, United Kingdom
Reviewed 11 February 2017

Used this for business a few times and it's in a useful place for any work in the Tyneside area. The gym and pool facility is excellent with a good range of equipment. The bedrooms are variable with some having a lot of noise coming from a fan in the internal courtyard that runs all night - windows aren't well...

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Thank RigottiFamily
GMQHB, General Manager at Quality Hotel Boldon, responded to this review

Dear Rigotti Family Thank you for your positive comments regarding our Leisure facillities. I am disappointed that you found the feeling a little 'sad' as we are always complimented on the friendliness of our staff. I will look into your comments regarding noise as we have no extraction within the internal courtyard and we are actually in the process of...

Reviewed 11 February 2017 via mobile

Recently stayed here for two nights, The hotel is very nice with good sized rooms, you have access to a small but decent size gym and also a swimming pool which was a real bonus, that's open from 6am. The breakfast was good, nothing spectacular but plenty of variety and good value for money. The staff were very friendly and...

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Thank OMT T
GMQHB, Manager at Quality Hotel Boldon, responded to this review

Dear OMT Thanks so much for your great comments- hopefully next visit 5star! Tell us what we can do to make your breakfast spectacular Kind regards OPs Manager

Blandford Forum, United Kingdom
Reviewed 30 January 2017

we have been here a number of times and its a great place to stay everything about it is excellent the staff the facilities great the only problem this time was a wedding party who argued all night in the rooms above us the receptionist was brilliant she compensated us with free breakfast which was good considering it wasnt really...

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Thank pauline s
GMQHB, Front Office Manager at Quality Hotel Boldon, responded to this review

Dear Pauline Thankfully not all our weddings are so rowdy! Really delighted that you enjoyed your stay, and we look forward to seeing you again Kind regards FOH Manager

Birtley, United Kingdom
Reviewed 30 January 2017

I am going to be completely honest. My husband and I stayed 6 months ago, we were pleased with the check in, the room appeared lovely. We were having a great time until I decided to take a bath, red hot water, lying with glass of red vino i thought bliss, then I happened to look over towards the loo...

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3Thank crazykerry_12
GMQHB, General Manager at Quality Hotel Boldon, responded to this review

Dear Crazy Kerry I categorically refute your review, your account of the situation bares no resemblance to the in house report. For clarification all 82 bedrooms are identical in decor and facilities. We have 1 suite onsite which was in use during both your stays. The bathmat that you refer to is the disposable one for use when standing in...

Reviewed 10 January 2017

My husband and I wanted a night away at a place local to us with a pool and sauna. This four star hotel was close and reasonably priced so I booked it. The staff here are lovely, they were faultlessly polite and helpful. The issues we had are more than likely not representative of a normal stay here but they...

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2Thank MrsHollyMayberry
GMQHB, General Manager at Quality Hotel Boldon, responded to this review

Dear Mrs Mayberry Thank you for your review- we do try very hard to police guests who use our leisure facilities for bathing functions- we have tried to eradicate most cuplrits. The chemicals are slightly altered for higher temperatures, however we conduct 3hourly tests and at no time would bathers be permitted to swim if chemical levels were raised. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
QHB - The North East's most 'fresh, funky chic...FOUR STAR' Hotel.The Quality Hotel Boldon is one of the regions newest and stylish hotels combining the standards and quality of a four star venue.Our unrivaled location is central to Newcastle, Sunderland, Durham, Washington and South Tyneside with easy access from all major networks and public transport. QHB needs to be on the top of everyone's list of places to visit!BedroomsIt's not all about hard work and no play... Here at QHB we have 82 en-suite bedrooms. Complimentary Wi-Fi rules the airwaves and our 32" plasma TV's will keep you entertained. Great beds for sleepy heads, en-suite bathrooms with bath and shower, IPod Docking stations (on request) and digital TV. We also offer same-day laundry, toiletries, room service, hairdryers, ironing facilities and complimentary tea and coffee making facilities.The Grill & Lounge Restaurant, The heart and soul of QHB, a dining concept which is simple, offer the highest standard of service in a relaxed and unrivaled setting... A touch of sophistication with a fusion of Grill and Home-cooked inspired menu. With a wine list to match and a cocktail list that will leave you stirred but not shaken!Boldon Fitness, after one of our team gives you a quick induction on the state of the art, 28-piece cardiovascular and resistance equipment in our gym, you can wind down in our 15 metre heated swimming pool. We also have a Sauna for complete stress reduction, relaxation and all-around better health. Then lie back in our 12 seat Jacuzzi or steam away your worries in the fragrance Steam room. Perfect for those who need time to unwind and recharge before bravely heading out onto the corporate front line.Meetings & Conferences. We are a purpose built superior conference venue with state of the art facilities hosting events for a total capacity of 425 delegates. Eight versatile conference and banqueting suites are at your disposal for whatever event you may be planning. QHB also houses a dedicated conference floor which has five meeting rooms with secured access that can be hired exclusively with a dedicated conference lounge. All suites are equipped with air-conditioning, state-of-the-art AV systems and complimentary Wi-Fi. Car Park. Access to car park complimentary for all guests and residents. ... more   less 

Additional Information about Quality Hotel Boldon

Address: Jct A19/A184 Witney Way | Newcastle/ Sunderland, West Boldon NE35 9PE, England
Region: United Kingdom > England > Tyne and Wear > West Boldon
Price Range: RM332 - RM537 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Hotel Boldon 4*
Number of rooms: 82
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Also Known As:
Sunderland Quality Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Boldon staff and other travellers.
1 question
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Old Penshaw, null, United Kingdom
9 months ago

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Questions? Get answers from Quality Hotel Boldon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from central courtyard .”
 of 5 bubbles RigottiFamily, 11 Feb 2017 | Read review
“winter ask beforehand for your room to be ready and heated before your arrival”
 of 5 bubbles crazykerry_12, 30 Jan 2017 | Read review
“Numbers higher than 04 or 05 on each floor should be OK, 01 & 02 can be noisy”
 of 5 bubbles M5456SGmichaeln, 17 Dec 2016 | Read review
“Very friendly staff, good breakfast, Amazing Lusso Suite.”
 of 5 bubbles tomasr23, 27 Nov 2016 | Read review
“Rear outer rooms = quieter. Inner rooms face the atrium - drinking in the evening, Affect your privacy / sleep.”
 of 5 bubbles AndrewW825, 12 Nov 2016 | Read review
5 of 5