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Hotel was nice and clean. Staff was friendly and helpful. They helped us get a cab to the casino. Great value and a better hotel than Black Bear Hotel. Would definitely stay there again. Breakfast in the morning was good with many food items to...More
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We checked in late, the person at the front desk was great. Friendly, happy, she really seemed to be enjoying being there, and happy to see me...and it's not like it was a slow night! It was a Friday night and this property had no...More
Thank Greg N
Response from Mary L, Manager at AmericInn Lodge & Suites CarltonResponded 13 November 2017
Thank you for staying with us and for taking the time to post about your stay with us. We are so happy you enjoyed our friendly staff. Our guests are very important to us and we want them to feel at home. I hope you...More
Hotel itself outside & lobby was very well kept with friendly front desk staff.
Downside, our room was unkept, one of the two queen beds had dirty, unwashed bedding, the other bed was fine. The shower had mold; black stains around top of shower stall....More
We (myself, 2 year old daughter and husband) stayed at the AmericInn for approximately 6 months while my husband worked at the Carlton Dam. The staff were very friendly and accommodating. The staff went above and beyond what was expected and my daughter looked forward...More
We stayed there for the weekend with a large group. Overall it was fine. It meet our needs in terms of needing a place to stay close to our event but.... the breakfast was awful. Food was cold (when it should have been warm), someone...More
Response from Mary L, General Manager at AmericInn Lodge & Suites CarltonResponded 16 January 2018
Thank you for taking the time to give us a review. My sincere apologies for the issues you encountered. We are addressing the issues. We are happy to hear your stay did meet you needs & you enjoyed our staff. Our guests are very important...More