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I've stayed at 2 other Extended Stays- one, Las Vegas and the second being at another Extended Stay location in the Twin Cities. This one is just as BAD!!! Not worth the money being one of the cheaper hotels by MSP. First off, the lady...More
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 17 August 2017
Tim, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and...More
large clean rooms
good parking spaces and close to the doors
well equipped kitchen
great nights sleep
we stayed only one night but I sure would be willing to come back to this place and/or use it again on my next trip into the MPLS...More
Response from Manager_11525, Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 3 March 2017
Your feedback is important. Thank you for sharing. It is good to know you were well accommodated with a large spacious room to your liking. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you...More
Three concerns: cleanliness, "breakfast," and demeanor of front desk.
First: We were checked into a room where the lights were not working and the dust lay thick on lightbulbs, the mirrors and windows had handprints that clearly had been there for quite some time. We...More
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 20 July 2017
Thank you for sharing your feedback. I know that a fresh, clean hotel sets the tone for a wonderful stay, and I regret this was not your experience. I have immediately brought this to the attention of my housekeeping team for review and action. We...More
Got a great deal on Extended Stay Perks for a 2-week visit here.Was a great location and a fun place. My room was clean as many of this chain there always short on help.They did have all the items offered for the room that I...More
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 13 July 2017
Thank you for choosing to stay at Extended Stay America - Minneapolis - Airport - Eagan -
North. We are glad to know our location worked well according to your needs and that you were impressed with the great value we offer. It was a...More
Upon check-in found numerous hairs in both beds, tub and sink. Uncleaned ring in the toilet bowl and no toilet paper. Brown cardboard roll was left on dispenser. Bathtub would not drain. Kitchen sink uncleaned. Just generally unclean. Dust found on clocks, hairdryers, dirt on...More
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Response from 00esa, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - NorthResponded 6 July 2017
Thank you for taking the time to review our hotel. The incidents you highlight in your review concerns me very much. This is certainly not the type of service our hotel is known for, and we extend our sincerest apologies. Rest assured we are following...More
US$89 - US$123 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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