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Sonesta ES Suites Minneapolis - St. Paul Airport

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Sonesta ES Suites Minneapolis - St. Paul Airport
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285 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Start your review of Sonesta ES Suites Minneapolis - St. Paul Airport
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Menomonie, Wisconsin
Reviewed 4 days ago NEW

We stayed there the night before flying out for a 6 am flight. Our car remained parked there for 7 nights. Exceptional Value and big enough for our whole family to fit comfortably into one room without being squished - great start to our vacation and only 20 minutes away. No indoor pool though.....

Review collected in partnership with Sonesta
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Helpful?
Thank Kristin J
Orlando, Florida
Reviewed 1 week ago

I've stayed here many times over the past few years (see my other reviews) and I'm sad to say that I can no longer recommend this place. They apparently have new (poor) management and not enough housekeepers. While the price is good for the type of redesigned room you get, saving a few bucks isn't worth the frustration of this...

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Helpful?
Thank FloridaGuy33811
Bismarck
Reviewed 1 week ago

I stay at this hotel a few days almost every week. The rooms are clean and comfortable, with each having it's own forced air HVAC system and water heater (no waiting for the water to get hot or running out), and is otherwise a typical extended stay "studio apartment" type units, with 8 units per building in separate buildings. They...

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Helpful?
Thank Steven S
Wisconsin Rapids, Wisconsin
Reviewed 2 weeks ago

This was a very nice place. We did a park and fly. When we were ready to leave for the airport they had no idea we needed the park and fly even though we filled out all the paperwork for the shuttle with the time the night before. The woman at the desk made sure that we got there on...

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Helpful?
Thank 1penny2016
Austin T, Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Awesome! Thank you for your review 1penny2016! We are so proud to see you enjoyed your stay! We are also proud to see how prompt our staff is for our guest. I hope you enjoyed your vacation and look forward seeing you again!

Altoona, Iowa
Reviewed 2 weeks ago

A little bit of extra effort could take this from a good experience to a great experience. Examples....a sofa bed in the room, but no linens for it which we discovered at 10 p.m and had to walk back to the office. And no pillows for the sofa bed, only blankets and sheet. A fireplace in the room, but no...

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Helpful?
Thank Teale57
Austin T, Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Thank you for your great review Teales57! I have shared your review in our executive meeting and we are excited to change a few things. We are in the process of putting all bed-in-bags in the rooms for our sofa beds! We do have fire logs for sale at the front desk as well! When you visit us next let...

Reviewed 4 weeks ago via mobile

I have been travelling to Sonesta Eagan for a very long time and every time I get picked up promptly at the airport shuttle by Iman. It is a pleasure to see a warm friendly face who is both efficient and safe. It is a pleasure to travel to Sonesta and it's these little things that make for an amazing...

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Helpful?
Thank Navin B
Austin T, Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Woot woot! Thank you Navin for this wonderful review! I showed Iman your kind works. He is very proud to make your stay amazing! We look forward seeing you in the future!

White Bear Lake, United States
Reviewed 20 February 2017

The room was more like an apartment than a hotel room. There was a full kitchen and living room area. The bed was comfortable. The room was very clean and the staff friendly! We loved it and will stay again!

Review collected in partnership with Sonesta
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Thank Cari R
Management response:

Hi Cari R.! Thank you for completing a TripAdvisor review about our hotel! We are thrilled to see you enjoyed your stay! Our rooms are one of a kind in this area! Thank you again for your review! See you soon!

Chicago, Illinois
Reviewed 15 February 2017

The good: Two queen beds with a king loft and a full sofa bed. Linens were clean and closet had extra linens for sofa bed. Beds were comfortable. Great for large families! Check-in was easy and Blessing was sweet. I had called earlier in the day to ask about early check-in, Nicole arranged for check-in to be at 1pm instead...

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Helpful?
Thank Katikata22
Management response:

Hi Katikata22 Thank you so much for your review! Woot woot! I shared your comments to the staff and specifically to Nicole. We investigated about the breakfast choices and trained the staff. We have amazing choices for our breakfast! Thank you again and we will see you again!

Reviewed 14 February 2017 via mobile

Still one of the best places to stay for an extended time. Very personable staff. Great breakfast. Everything just good. When they know you, and know what your likes and dislikes are. Great location. All good.

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Thank sheriwm
Austin T, Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Nice review Sheriwm!! Thank you for completing the review. We are excited to see you enjoyed the culture our hotel has. Thank you again!

Eagan, Minnesota
Reviewed 13 February 2017

We decided to go stay at Sonesta ES Suites Minneapolis - St. Paul Airport because they offer a suite that has 3 beds. We tried to request early check in and had to keep calling every 2 hours, Was unable to check in early, When it came time to check in, are room still wasn't ready, After we checked in...

Review collected in partnership with Sonesta
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Helpful?
Thank Leonard J
Austin T, Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Hi Leonard J, On the behalf of the entire staff at Sonesta ES Suites Minneapolis-St.Paul we would like to apologize about your stay. We try to accommodate all early check-ins due to availability. I informed our Chief Engineer about the issues you had with the bathroom down stairs and we will get this fixed! We apologize again and hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy something surprisingly different at our Sonesta ES Suites Minneapolis-St. Paul Airport. Offering you a prime location to take in the sights and sounds of the Twin Cities. While offering the warmth, comfort and amenities to let you eat, work and play. Our suites feature apartment-style living with fully equipped kitchens and lots of delightful little extras to make you feel at home. Spread out in your spacious accommodations. Start your day with our free, delicious hot breakfast buffet. Stay productive and connected with business services and free WiFi. And rest easy with crisp linens, thicker mattresses, custom comforters and fluffier pillows for a good night's sleep. Conveniently located near the Minneapolis - St. Paul International Airport with free shuttle service for guests, we make it easy to get in and out. You'll also find the Mall of America, Xcel Energy Center and the Twin Cities Premium Outlets close by. We look forward to your stay. ... more   less 

Additional Information about Sonesta ES Suites Minneapolis - St. Paul Airport

Address: 3040 Eagandale Pl, Eagan, MN 55121-2118
Region: United States > Minnesota > Eagan
Price Range: RM447 - RM722 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Minneapolis - St. Paul Airport 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Minneapolis - St. Paul Airport / Eagan Hotel Eagan
Residence Inn Eagan
Eagan Residence Inn
Hotel Style:
#5 Family Hotel in Eagan
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Minneapolis - St. Paul Airport staff and other travellers.
2 questions
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Eau Claire, Wisconsin
over a year ago

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Questions? Get answers from Sonesta ES Suites Minneapolis - St. Paul Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The two-bed queen room with fireplace seemed to be the best use of space.”
 of 5 bubbles FloridaGuy33811, 18 Mar 2017 | Read review
“Two Bedroom suites are located on the second level”
 of 5 bubbles henryw346, 11 Jan 2017 | Read review
“Might be quieter on the north east side of the complex, check your room before you unpack!”
 of 5 bubbles 407perrya, 4 Jan 2017 | Read review
“Everything was perfect and rooms are very spacious ”
 of 5 bubbles D9058PRscottm, 27 Dec 2016 | Read review
“Better service hotel closer to MOA would be helpful.”
 of 5 bubbles , 23 Oct 2016 | Read review
5 of 5