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Holiday Inn Minneapolis Arpt SE - Mall Area

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Holiday Inn Minneapolis Arpt SE - Mall Area
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195 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Winsted, Minnesota
Reviewed 2 weeks ago via mobile

My twin sister and I stayed at this Holiday Inn this last weekend and really enjoyed are stay. Front desk staff was very helpful and very friendly. Food in the bar area was very good. Loved the pool. We will stay there again!

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Helpful?
Thank littlemrsflower
AccountingManager, Manager at Holiday Inn Minneapolis Arpt SE - Mall Area, responded to this review

Thank you for choosing Holiday Inn Minneapolis Airport SE for your stay, our commitment to serve and guest satisfaction is our main concern. We tried to anticipate your needs, however, if there is anything that we have overlooked, please let me know. Again, thank you for staying with us we invite you to include us in your future plans when...

wisconsin
Reviewed 4 weeks ago

I needed a place close to the airport for an early flight the next day. I was dropping off two other people. It took me 10 minutes from the hotel parking lot to Gate 1 at the airport. Very easy! The location and price is what attracted me. I didn't want to be caught up in the MOA rat race...

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Helpful?
Thank chasmofromwisconsin
AccountingManager, Manager at Holiday Inn Minneapolis Arpt SE - Mall Area, responded to this review

Thank you for sharing your wonderful comments regarding your stay with us, our team appreciates hearing from our guests. I am pleased to hear that your experience was exceptional from the staff to the food and beverage. Also, to provide transportation convenience to our guests is one of our mission. Thank you for the stay and hope we can have...

North Mankato, Minnesota
Reviewed 18 March 2017

Was able to check-in a little early as the weather was turning sour, Front desk was very helpful, Area was clean they were preforming maintenance on one of the elevators, so made for a little wait at times. The morning desk clerk I observed was a little rude in my thinking.

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Helpful?
Thank Mel H
AccountingManager, Manager at Holiday Inn Minneapolis Arpt SE - Mall Area, responded to this review

Thank you for taking the time to share your feedback, I would like to apologize for the inconvenience encountered to you due to our maintenance. Guest satisfaction is our main concern, I will share these concerns with our executives to address. Sincerely, Vini

Eagan, Minnesota
Reviewed 13 March 2017

Just wanted to thank the great staff at the Eagan Holiday Inn. Most notably, Yugi for his excellent customer service! We held an event there for the past 5 months and he was so accommodating - anything we wanted he would do for us. Also stellar staff members were Mario for his work with our catering and Anastasia at the...

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Helpful?
Thank thatsewcarol
AccountingManager, Manager at Holiday Inn Minneapolis Arpt SE - Mall Area, responded to this review

Thank you for taking a time to leave the feedback for us, our commitment to serve and guest satisfaction is our main concern. I am glad that our staffs were very helpful to you, we invite you to include us in your future plans! Sincerely, Vini

Rogers, United States
Reviewed 4 March 2017 via mobile

I was very pleased with my stay at the holiday inn. Room was fine, and 88 bucks for a Friday night. Good place for travelers to stay as it's close to the airport. Food at the bar was pretty good as well. For the price in the cities you have a hard time beating this hotel

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Helpful?
Thank Dennis W
AccountingManager, Manager at Holiday Inn Minneapolis Arpt SE - Mall Area, responded to this review

Thank you for sharing your feedback with us. We tried to anticipate your needs, however, if there is anything that we have overlooked, please let me know. Again, thank you for staying with us we invite you to include us in your future plans when you visit the area again! Sincerely, Vini

Chilton, Wisconsin
Reviewed 22 February 2017

When we first arrived there were so many cars in the parking lot that they were parked in the roadway on each side. Upon checking in the woman at the desk was clueless and charged my card for our stay even though it was pre paid. There is no continental breakfast and nothing that indicates otherwise. The front desk person...

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Helpful?
Thank Melissa M
IHGService, Guest Relations Manager at Holiday Inn Minneapolis Arpt SE - Mall Area, responded to this review

Dear Melissa M, Thank you for staying at the hotel and for submitting your review. Our hotel is very proud of its level of service, cleanliness and quality of products. I am sorry you were completely disappointed with your recent stay. Your feedback concerning the unsatisfactory front office services, erroneous charges,and room conditions have been seriously taken into consideration. We...

Woodbury, New York
Reviewed 21 February 2017

Okay SO, Delta royally messed up my day and trip.. they lost my baggage and this was my first business trip so i was a hot mess... i went straight to the help desk and from the beginning Brenda said no worries and handed me some toiletries knowing i wouldn't have any for a while. I went back to the...

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Helpful?
Thank Nicole B
North Yorkshire, United Kingdom
Reviewed 13 February 2017

Stayed here for 2 nights in February 2017. On the downside the hotel is looking a bit jaded in places and rooms could do with modernising. There is a restaurant and bar which are fine, the menu is pretty limited in terms of choices though the quality of food is good. there is some aircraft noise but no more than...

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Helpful?
Thank spoff2016
Tampa, Florida
Reviewed 13 January 2017

nice overnight stay.. close to the airport .. shuttle service is great.. john the driver in the morning was hilarious... food at the restaurant was exceptionally good especially for a vegetarian..i was told the soup is made of vegetarian broth.. it was tasty and hearty

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Helpful?
Thank KudosKompliments
Management response:

Thank you for sharing your wonderful comments regarding your stay with us, our team appreciates hearing from our guests. I am please to hear that your experience was exceptional from the staff to the food and beverage. We look forward to serving you again in the future. Sincerely, Greg Pike

Eau Claire, Wisconsin, United States
Reviewed 2 December 2016 via mobile

I stayed at this Holiday Inn for 4 days for work. My reservation was prepaid by my company. The service and friendliness of the employees was good. The hotel itself is becoming a bit dated but is clean and conveniently located with easy on and off to the freeways. The last evening, I had dinner at the onsite bar and...

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Helpful?
Thank Katie P
Management response:

Thank you for taking the time to share your feedback, I would like to apologize for the issues you encountered in our restaurant, I can understand your frustration. I will share these concerns with our F&B Manager to address. Sincerely, Greg PIke

70 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Minneapolis St. Paul Intl. Airport Eagan (Mall of America Area). We offer an exceptional level of guest service, convenience, and value. The hotel often presents different packages including Mall of America, Park, Stay, and Go, and many other packages. Please come visit us often and book your get away today! Located five minutes east of the Minneapolis St. Paul Intl. Airport and the Mall of America, the Holiday Inn offers complimentary transportation to and from both, as well as your business and leisure destinations within five miles of the hotel. We offer complimentary high-speed wireless Internet access throughout the hotel, restaurant, lounge and meeting rooms. The Holiday Inn also features 24-hour business center, fitness center and gift shop. We thank you for choosing your stay at Holiday Inn MSP Airport/ Eagan (MOA Area). ... more   less 

Additional Information about Holiday Inn Minneapolis Arpt SE - Mall Area

Address: 2700 Pilot Knob Rd., Eagan, MN 55121 (Formerly Crowne Plaza Airport / Mall of America)
Region: United States > Minnesota > Eagan
Price Range: RM383 - RM740 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Minneapolis Arpt SE - Mall Area 3.5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Holiday Inn Minneapolis Arpt Se - Mall Area Hotel Eagan
Crowne Plaza Eagan
Crowne Plaza Hotel Eagan
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Minneapolis Arpt SE - Mall Area staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Minneapolis Arpt SE - Mall Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the ends of the halls. The stairs are right there and you will hear people opening and shutting the door.”
chasmofromwisconsin, 28 Mar 2017 | Read review
“We were on 6th floor and the adjourning room was noisy when they got up to go to the airport”
suemel604, 17 Mar 2017 | Read review
“not applicable”
thatsewcarol, 12 Mar 2017 | Read review
“Ask ALOT of questions because they will not offer any insight about the hotel upon check in.”
miss_chief_99, 22 Feb 2017 | Read review
“you could hear the flights once in a while. but if it bothers you ask for a recommendation”
KudosKompliments, 12 Jan 2017 | Read review
5 of 5