Sunway Hotel Seberang Jaya
11 Lebuh Tenggiri Pusat Bandar Seberang Jaya, Seberang Jaya 13700 Malaysia
Lowest prices for your stay
US$62
Free cancellation until 09/02/23
US$62
US$52
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About
#2 of 5 hotels in Seberang Jaya
Location
Cleanliness
Service
Value
Sunway Hotel Seberang Jaya is strategically located at the intersection of the North-South and East-West highways, and conveniently accessible via a 40 minutes drive from the Penang International Airport and Penang Island's main attractions. Situated in the centre of a vibrant hub, the hotel is within close proximity to the fireflies cruise at Nibong Tebal, which is mother nature's own mesmerising light show, St Anne's church, bird park and many other attractions. Within walking distance from the hotel is Sunway Carnival Mall with over 200 specialty stores, food and beverage outlets, cineplex and an amusement centre. Sunway Hotel Seberang Jaya has been recognised as a 2020 Travellers’ Choice award-winner for hotels. Be assured of a safe stay with us, with Sunway Hotel Seberang Jaya's certification in the Clean and Safe Malaysia programme.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Airport transportation
Business Centre with Internet Access
24-hour security
Baggage storage
Secured parking
Wifi
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Car hire
Taxi service
Concierge
Newspaper
Doorperson
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Electric kettle
Flatscreen TV
Radio
Bidet
Room service
Safe
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Chinese, Indonesian, Malay
Location
50Car recommended
Grade: 50 out of 100
22Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Contact
11 Lebuh Tenggiri Pusat Bandar Seberang Jaya, Seberang Jaya 13700 Malaysia
Getting there
Car HireSee all Seberang Jaya car hire
374Reviews2Q+A70Room tips
Reviews
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The room is very clean and the staff especially front desk is very helpful and friendly. Probably I will return and suggest this hotel to my friends. The only negative about this hotel is the disco that located in the lobby and playing very loud music. Not appropriate for this hotel be it for business travelers and guests with family.
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sunway Hotel Seberang Jaya, Marketing at Sunway Hotel Seberang Jaya
Responded 21 Nov 2022
Dear azizullw, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with our services. We view your feedback on the ambiance at the lobby with concern, rest assured that this has been highlighted to the restaurant for improvements. We hope this experience will not mar your impression of our hotel, as we hope to welcoming you with enhanced experience in the future. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The registration is cumbersome. They’ll process your check-in but you would then use a complicated machine to reprocess self check-in which is both laborious and complicated. The breakfast spread is degraded compared to previous. They labelled margarine as butter and it was exposed and tainted with jam snd whatever due to others digging in. Requested for butter & they did not have. No hash browns. Only wheat & white bread. Corn flakes available but bo peunes or nuts to go with it. No yogurt of any kind. My bed was not made despite advising the cleaner when we left the room at 10am. We returned at 6pm n the room wasn’t ready. Carparks are insufficient. I hv used this hotel only whenever in Prai but i guess this is my last.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: You hv other choices
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sunway Hotel Seberang Jaya, Marketing at Sunway Hotel Seberang Jaya
Responded 7 Nov 2022
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. We are sorry for the inconveniences caused, due to the self-check-in processes, and high demand for car park during your stay. We have highlighted the matters to the higher management, and will continue to monitor and enhance the efficiency of our check-in process. The Security team remains committed to assist, including patrolling the surrounding areas of the hotel, in order to ensure the safety of our guests and the vehicles. Your feedback on the breakfast spread is very much appreciated. The team at the restaurant has been notified to make immediate improvements, as we prioritise our guest experience. Nevertheless, our Housekeeping team has also been given a stern reminder to expedite and accommodate our guest requests at our level best. Thank you for your continuous support, it is our honour to have you as our returned guest. We hope this experience will not mar your impression of the hotel, and look forward to welcoming you with enhanced services in the future. Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly staff, clean room, excellent internet, variety of food. This hotel is recommended because the location is centrelised. This hotel is surrounding with restaurant, bank, shopping mall and others.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sunway Hotel Seberang Jaya, Marketing at Sunway Hotel Seberang Jaya
Responded 28 Aug 2022
Dear Khuzainey, Greetings from Sunway Hotel Seberang Jaya! We thank you for taking time out of your busy schedule to write us a review and we are glad that you are happy with your stay. Please recommend us to your loved ones, we look forward to welcoming you again soon. Please visit our website at sunwayhotels.com/sunway-seberang-jaya/offers/room-offers for our latest promotions. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The exterior of the hotel looks old and dated, but the room is nice and clean. Value for money as breakfast is provided and location is very good as there are many eateries within walking distance. There are some final construction works on the Sunway Medical Group next door, but noise is kept at a minimum. Will come again.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sunway Hotel Seberang Jaya, Marketing at Sunway Hotel Seberang Jaya
Responded 11 Jul 2022
Dear NHali, Greetings from Sunway Hotel Seberang Jaya. We are glad that the cleanliness of the hotel are up to your expectations. Please recommend us to your loved ones and we look forward to welcoming you again soon. Please visit our website at sunwayhotels.com/sunway-seberang-jaya/offers/room-offers for our latest promotions. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very clean and well maintained despite it has established more than 10 years. Providing good quality pesonal care cleaning products. Good carpet flooring, very comfortable. Mattress and pillows are very comfy and i had a good rest
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sunway Hotel Seberang Jaya, Marketing at Sunway Hotel Seberang Jaya
Responded 10 Jul 2022
Dear Sweeh, Greetings from Sunway Hotel Seberang Jaya. We are glad that we are happy with your stay, and find our amenities meet your needs. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stay here for 5 days. It is very worth to stay here. Every staff from parking, front office, housekeping , staff in cafe are really helpful. If you need any help, just inform them. They will help to assist you. Parking is limited and no basement parking. No swimming pool also but it is okay. Room are medium size suitable for 2 adults and 2 child. Room and bathroom very clean. Cafe provide tasty breakfast. Sunway carnival mall located at the back of hotel but you need to walk about 5- 10 minutes. Mall Not too far , not too near from hotel. Many shops to eat around here. Overall I really love to stay here and will recommend to others.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sunway Hotel Seberang Jaya, Marketing at Sunway Hotel Seberang Jaya
Responded 10 Jul 2022
Dear Nafiqah, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with our services. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here many times but the service is getting worse here. Front Office should learn how to respect customer and how to talk politely to customer. Reserve parking management is a disaster. Will be going to The Light for my next visit and in future. Customer experience is better there. Honest review from a frustrated customer who regret staying here for a week.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sunway Hotel Seberang Jaya, Marketing at Sunway Hotel Seberang Jaya
Responded 8 May 2022
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. We would like to thank you for spending time out of your busy schedule, writing us a review. Your feedback on our customer service is very much appreciated, and we value such constructive feedback. It is such comment from yours will allow us to improve our services. We hope we could retain your confidence in our services, as our regular customer. Please feel free to write to us at shsj.marcom@sunwayhotels.com for assistance with the parking reservation during your next visits, we promise to ensure your stay experience to be a seamless one. Thank you for your patronage and support. We sincerely look forward to welcoming you with enhanced services in the near future. Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms were clean. Spacious room and well maintained bathroom with hot water. Front desk were helpful and friendly. Parking guards too were helpful and understanding. There’s a gym room with this hotel but without swimming pool though. Most likely will stay again during my next visit to Penang.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sunway Hotel Seberang Jaya, Marketing at Sunway Hotel Seberang Jaya
Responded 9 Feb 2022
Dear Li Kean, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our room conditions and services up to your expectations. Please also recommend us to your loved ones, we look forward to welcoming you and your family again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am very happy and satisfied during my stay here. I booked 4 rooms for my family of 8 to stay in January 22. I am very impressed on how Sunway hotel has upgraded their room. It was very spacious, big size king bed..spciois and clean toilet with good toiletries of Tanamera brand. The check in was smooth, lobby was good with multiple charging dock available for phones. Only a bit sad when no buffet breakfast available due to covid 19 sop restrictions. Overall it was worth it
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sunway Hotel Seberang Jaya, Marketing at Sunway Hotel Seberang Jaya
Responded 9 Feb 2022
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our room conditions up to your expectations, and noticed our efforts to provide more convenience to our guests at the lobby. The hotel is currently optimising our F&B services, in order to ensure other areas are taken care of, for better guest experiences. We thank you for your support and understanding. Please also recommend us to your loved ones, we look forward to welcoming you and your family again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very pleasant place to stay with good rooms and smoke free. Staff is very attentive and very helpful. Dining area in Sunway hotel is close while other places are open outside this hotel for dine in with strict SOP.those who book with breakfast will be given prepack food. Even though prepack ,quality and taste wise ,it is very good .
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Date of stay: September 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sunway Hotel Seberang Jaya, Marketing at Sunway Hotel Seberang Jaya
Responded 29 Sep 2021
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. We are glad to know that you are satisfied and happy with your recent stay. Our team remains committed to ensure all the standard operating procedures are adhered during this period, as your safety is our priority. If time permits, we would appreciate if you may elaborate more on your experience, as we look forward to receiving a better rating for the services we render in the future. Thank you for choosing our hotel as your preferred hotel in Penang. We can't wait to welcoming you again soon. Regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$47 - US$64 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunway hotel prai
LOCATION
MalaysiaPenangSeberang Perai DistrictSeberang Jaya
NUMBER OF ROOMS
202
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Claim Your ListingSUNWAY HOTEL SEBERANG JAYA (R̶M̶ ̶3̶3̶2̶) RM 175: UPDATED 2022 Reviews, Price Comparison and 184 Photos - Tripadvisor
Frequently Asked Questions about Sunway Hotel Seberang Jaya
Which popular attractions are close to Sunway Hotel Seberang Jaya?
Nearby attractions include Sunway Carnival Mall (0.4 km) and Penang Bird Park (0.4 km).
What are some of the property amenities at Sunway Hotel Seberang Jaya?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Sunway Hotel Seberang Jaya?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Sunway Hotel Seberang Jaya?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Sunway Hotel Seberang Jaya?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Sunway Hotel Seberang Jaya?
Conveniently located restaurants include Abbey Road Bistro Restaurant, Nando's, and Hok Mun Restaurant.
Are there opportunities to exercise at Sunway Hotel Seberang Jaya?
Yes, guests have access to a fitness centre during their stay.
Does Sunway Hotel Seberang Jaya have airport transportation?
Yes, Sunway Hotel Seberang Jaya offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Sunway Hotel Seberang Jaya?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.
Are there any historical sites close to Sunway Hotel Seberang Jaya?
Many travellers enjoy visiting George Town (7.0 km), Armenian Street (7.1 km), and Cheong Fatt Tze - The Blue Mansion (7.5 km).