Stayed here while in Penang. Very friendly staff from check in to restaurant. The hotel is perfect for business or holiday stay with all you need to enjoy a great break. The food at the buffet will cover any one taste with the staff on hand to help if you not sure of what to eat. Well worth the visit and will return again
"The hotel is situated in a good location. Just behind it is the Sunway Convention Centre which is connected to a shopping mall (very modern and nice). However to get there one will have to walk (too close to drive or hail a taxi) - exposed to the elements! Checking in was a breeze. I drove to Seberang Jaya and upon arrival I parked in their open car carpark (no basement parking) and their conceige was alert and came to help me with my luggage. The front desk staff though a little bit inexperienced are very friendly and helpful. Can tell that they are really trying their best to make sure they leave a good impression , Breakfast at the coffeehouse is acceptable. The coffeehouse is also a bit small but they have fairly large furnishing. Food is tasty and the staff there are attentive and friendly. All in all a good experience during covid-19 experience. Good hotel to stay in.…
I really had a great time stay at this hotel.Their service and room very comfortable.I have a great stay for my business trip because its near Kulim High Tech and other facilities.Their staff are very friendly and they serve a variety of food for breakfast.Overall Im very satisfied to stay at this hotel and surely will stay at Sunway Hotel Seberang Jaya for another trip at Penang.I hope other hotel will do the best as Sunway Hotel Seberang Jaya.
This is my uncountable stay in this nice hotel. The good quality of service in all areas are well maintained right from my arrival until departure. The money spent for staying in this hotel was very worth it. Thanks SHSJ.
Comparing this against the hotel just across the property, this hotel is in every bit worse if you are someone who pays attention to details; bed being a little hard, kettle with plastic interior instead of stainless steel, toilet bowl flush that is weak, TV screen that is insanely small by today's standards. My biggest gripe is the lack of parking spaces and the jockeys wanted to collect RM20 for parking service. My advise to management: this is a hotel, not a shopping mall. Considering majority of your guests are locals you should expect that majority would be driving to your property. Therefore, it is inexcusable not to provide sufficient parking spaces. That said, it is still a decent place to stay considering choices are pretty limited around this area.
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