Sunway Hotel Seberang Jaya
Save
Share
11 Lebuh Tenggiri Pusat Bandar Seberang Jaya, Seberang Jaya 13700 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
eDreams
Snaptravel
Travelocity
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (174)174
Dining (17)
Room & Suite (9)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
Read more
Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sunway Hotel Seberang Jaya
Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 4 hotels in Seberang Jaya
Location
Cleanliness
Service
Value
Travellers' Choice
Sunway Hotel Seberang Jaya is strategically located at the intersection of the North-South and East-West highways, and conveniently accessible via a 40 minutes drive from the Penang International Airport and Penang Island's main attractions. Situated in the centre of a vibrant hub, the hotel is within close proximity to the fireflies cruise at Nibong Tebal, which is mother nature's own mesmerising light show, St Anne's church, bird park and many other attractions. Within walking distance from the hotel is Sunway Carnival Mall with over 200 specialty stores, food and beverage outlets, cineplex and an amusement centre. Sunway Hotel Seberang Jaya has been recognised as a 2020 Travellers’ Choice award-winner for hotels. Be assured of a safe stay with us, with Sunway Hotel Seberang Jaya's certification in the Clean and Safe Malaysia programme.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Airport transportation
Business Centre with Internet Access
24-hour security
Baggage storage
Secured parking
Wifi
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Car hire
Taxi service
Concierge
Newspaper
Doorperson
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Shoeshine
Show more
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Electric kettle
Flatscreen TV
Radio
Bidet
Room service
Safe
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Walk-in shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Chinese, Indonesian, Malay
Location
Full view
50Car recommended
Grade: 50 out of 100
20Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Contact
11 Lebuh Tenggiri Pusat Bandar Seberang Jaya, Seberang Jaya 13700 Malaysia
Getting there
Car HireSee all Seberang Jaya car hire
364Reviews2Q+A69Room tips
Reviews
Traveller rating
- 86
- 186
- 67
- 10
- 15
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Stayed here while in Penang. Very friendly staff from check in to restaurant. The hotel is perfect for business or holiday stay with all you need to enjoy a great break. The food at the buffet will cover any one taste with the staff on hand to help if you not sure of what to eat. Well worth the visit and will return again
Read more
Date of stay: September 2020Trip type: Travelled on business
Helpful
Response from SunwayHotel SJ, Marketing at Sunway Hotel Seberang Jaya
Responded 20 Sep 2020
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. Your kind compliments on our staff are much appreciated as well, rest assured that they will be shared among the team as an encouragement to keep up their efforts. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Kind regards, The Management
Read more
"The hotel is situated in a good location. Just behind it is the Sunway Convention Centre which is connected to a shopping mall (very modern and nice). However to get there one will have to walk (too close to drive or hail a taxi) - exposed to the elements! Checking in was a breeze. I drove to Seberang Jaya and upon arrival I parked in their open car carpark (no basement parking) and their conceige was alert and came to help me with my luggage. The front desk staff though a little bit inexperienced are very friendly and helpful. Can tell that they are really trying their best to make sure they leave a good impression , Breakfast at the coffeehouse is acceptable. The coffeehouse is also a bit small but they have fairly large furnishing. Food is tasty and the staff there are attentive and friendly. All in all a good experience during covid-19 experience. Good hotel to stay in.…
Read more
Date of stay: June 2020Trip type: Travelled on business
Helpful
Response from Sunway Hotel SJ, Marketing at Sunway Hotel Seberang Jaya
Responded 20 Jul 2020
Dear Weiaze1234, Thank you for your kind review. We are glad that you found our services to your expectations. We take note on your comments on our Front Desk staff, nevertheless we appreciate your kind compliments on our team. Rest assured that we will share it with the rest as an encouragement to keep up their efforts during this season. We wish you may recommend us to your loved ones, and hope to welcome you back with us again in the near future. Kind regards, The Management
Read more
I really had a great time stay at this hotel.Their service and room very comfortable.I have a great stay for my business trip because its near Kulim High Tech and other facilities.Their staff are very friendly and they serve a variety of food for breakfast.Overall Im very satisfied to stay at this hotel and surely will stay at Sunway Hotel Seberang Jaya for another trip at Penang.I hope other hotel will do the best as Sunway Hotel Seberang Jaya.
Read more
Date of stay: March 2020Trip type: Travelled on business
Helpful
Response from Ka Mei Cheong, Owner at Sunway Hotel Seberang Jaya
Responded 16 Mar 2020
Dear Valued Guest, Thank you for your kind review. We are glad that you enjoyed your overall stay with us and found our services to your expectations. Your kind compliments on our staff are also much appreciated, rest assured that they will be shared among the team as an encouragement to keep up their efforts. We are most grateful for your patronage to our hotel, and we look forward to welcoming you with us in the near future. Kind regards, The Management
Read more
This is my uncountable stay in this nice hotel. The good quality of service in all areas are well maintained right from my arrival until departure. The money spent for staying in this hotel was very worth it. Thanks SHSJ.
Read more
Date of stay: January 2020Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Room Tip: All rooms are good.
See more room tips
Helpful
Response from SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya
Responded 9 Feb 2020
Dear Valued Guest, Thank you for your review. We are glad that you found our services to your expectations. We appreciate such wonderful feedback from our guests. What a pleasure to learn that you had enjoyed your recent stay with us. Your kind comments will be circulated to our management team and we are sure that such praise will be an added motivation to our staff. We await the pleasure of greeting you again, and wish to thank you for making Sunway Hotel Seberang Jaya your preferred choice of accommodation in Seberang Jaya. Kind regards, The Management
Read more
Comparing this against the hotel just across the property, this hotel is in every bit worse if you are someone who pays attention to details; bed being a little hard, kettle with plastic interior instead of stainless steel, toilet bowl flush that is weak, TV screen that is insanely small by today's standards. My biggest gripe is the lack of parking spaces and the jockeys wanted to collect RM20 for parking service. My advise to management: this is a hotel, not a shopping mall. Considering majority of your guests are locals you should expect that majority would be driving to your property. Therefore, it is inexcusable not to provide sufficient parking spaces. That said, it is still a decent place to stay considering choices are pretty limited around this area.
Read more
Date of stay: January 2020
Rooms
Service
Sleep Quality
Helpful
Response from SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya
Responded 28 Jan 2020
Dear Valued Guest, Thank you for your kind review. We appreciate such beneficial comments and constructive feedback from our guests. Please accept our sincere empathy for the inconvenience you experienced with our services during your stay with us, especially with our parking facilities. Kindly be informed that your feedback on our toilet bowl flush is much appreciated, and will be highlighted to the relevant department for necessary steps to improve guest experience. Your comments on our kettle, TV size and bed quality are also duly noted, and will be forwarded accordingly to the Management for their attention and consideration. With regards to your comment on our parking facilities, kindly be informed that the Management of the hotel does engage valet services in order to provide guests with complimentary parking convenience in view of the limited parking space due to the ongoing construction of Sunway Medical Centre next door, and the chargeable parking is provided to guests who wish to park their cars within the front porch of the hotel. We hope the service provides better security, and has reduced the inconveniences of guests who might need to look for other available parking spaces around the hotel. We hope that this single experience will not mar your overall impression of our hotel, and we wish to welcome you back with us again soon to experience the changes. Kind regards, The Management
Read more
PRICE RANGE
US$37 - US$61 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunway hotel prai
LOCATION
MalaysiaPenangSeberang Perai DistrictSeberang Jaya
NUMBER OF ROOMS
202
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Sunway Hotel Seberang Jaya
Which popular attractions are close to Sunway Hotel Seberang Jaya?
Nearby attractions include Sunway Carnival Mall (0.4 km) and Penang Bird Park (0.4 km).
What are some of the property amenities at Sunway Hotel Seberang Jaya?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Sunway Hotel Seberang Jaya?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Sunway Hotel Seberang Jaya?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Sunway Hotel Seberang Jaya?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Sunway Hotel Seberang Jaya?
Conveniently located restaurants include Abbey Road Bistro Restaurant, Nando's, and Hok Mun Restaurant.
Are there opportunities to exercise at Sunway Hotel Seberang Jaya?
Yes, guests have access to a fitness centre during their stay.
Does Sunway Hotel Seberang Jaya have an airport shuttle?
Yes, Sunway Hotel Seberang Jaya offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Sunway Hotel Seberang Jaya?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.
Are there any historical sites close to Sunway Hotel Seberang Jaya?
Many travellers enjoy visiting Armenian Street (7.1 km), George Town (7.0 km), and Cheong Fatt Tze - The Blue Mansion (7.5 km).