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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
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216 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Level Contributor
5 reviews
4 hotel reviews
Reviewed 3 weeks ago via mobile

Came to the hotel for a wedding at the golf course which there was a shuttle service to. The hotel is beautiful and in a great location next to shops and restaurants. Couldn't have asked for better. The breakfast buffet was mediocre and was not free. Thought that was bizarre. Loved the spacious rooms and the decor was modern and... More 

Helpful?
Thank Michelle M
HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you so much for the great review! Glad everything went well with the wedding shuttle and we hope you had a blast. Can't wait to see you again soon! More 

Fort Wayne, Indiana
Level Contributor
7 reviews
4 hotel reviews
Reviewed 18 October 2016

Hotel was average, clean but could have more modern updates for the nightly rate they charge. Probably will not stay at that facility again. Hotel was close to beautiful outdoor shopping mall and restaurants, so that definitely was a plus.

Helpful?
Thank 666dorothyb
HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the review! We're sorry that your hotel experience was bland. We strive for great experiences for all, so we appreciate the feedback! More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 October 2016 via mobile

Beautifully decorated. We chose to stay here for our yearly free night from our IHG Rewards card. It smelled nice and clean, & the staff was super friendly. The only thing that prevented me from giving it 5 stars was that there was a little bit of mold growing on the bathroom ceiling from the shower steam, which could happen... More 

Helpful?
Thank Tasha J
HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you so much for the review! It's always great to use your rewards nights at the best hotels, so we appreciate you choosing us for that. We will have to go in and check on that mold situation so thank you for bringing it to our attention. We hope to see you again soon! More 

Fairfax, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 September 2016

This was a wonderful place to stay. The hotel was very nice and clean and the staff friendly and helpful. The pool and water park was a great thing for the kids. I would recommend if you are in the area.

Helpful?
Thank lrlaclede
HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you so much for staying with us and giving us a 5-star review! We're glad that your family had fun in our water park and we hope to see you again soon. More 

Hudson, Wisconsin
1 review
Reviewed 6 September 2016

Took the kids to celebrate a birthday for the day/night. The hotel was clean, the water park was great, and the staff was exceptional. Overall it was a 1st Class experience, looking forward to going back again. Plus the area has so much to offer when it comes to shopping and dinning (all within walking distance). A+

Helpful?
Thank acwilliams21
HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

We appreciate you staying with us and giving us such a great review! We're glad that your family got to have some fun while celebrating a birthday. We look forward to seeing you again soon! More 

1 review
Reviewed 31 August 2016

We stayed for two nights- a Friday and Saturday. Hotel was clean and nice. Water park is fun and well maintained. Poolside snack bar is great. We ordered pizza and nachos for the kids, and both were excellent. (And they have beer and liquor for the parents.) Breakfast buffet is really good, and affordable. Great spot for families! Will go... More 

Helpful?
Thank Michael W
HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Michael, thank you so much for the 5-star review! We're happy your family was able to enjoy some much needed downtime at the Waterpark. Next time you're here you'll have to try out the mini corn-dogs! We look forward to seeing you again soon. More 

Saint Paul, Minnesota
1 review
Reviewed 29 August 2016

Arrived at 4:30pm for check in at 4pm, no rooms available. Dragging 2 small kids in tow. There was staff mopping the lobby floor and it was standing water all around. Very dangerous. One tv in our room had 4 obscure channels. No cable, no analog channels. Worthless. The flooring in the room was cheap and sticky to bare feet.... More 

Helpful?
Thank rebecca0ls0n
HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

We're so sorry that you had an unpleasant experience at our hotel! We will be following up with our staff on all of the safety issues to make sure that it doesn't happen again, and we will be having our maintenance crew checking to make sure the TV's work as they should for the future. We sincerely hope you give... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 August 2016 via mobile

We absolutely love this holiday Inn property. We have 2 kids, 1 16 and 1 10 and they love the water park and breakfast buffet as well as how close all of the other restaurants and shopping just outside the hotel's door. I mean what kid doesn't love a Dave and Busters next door. The staff were fantastic and this... More 

Helpful?
Thank madtown1
HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the 5-star review! We're so glad that you and your family enjoyed your stay with us. We did just undergo a very large renovation and we're happy that you love it! We switched out the arcade area with the fitness center, so it provides a lot more. We look forward to seeing you again soon! More 

Middleton, Wisconsin
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 August 2016 via mobile

This is a good hotel for the price as there is! Staff is courteous, helpful and goes the extra mile! The food in the restaurant was excellent! This management team gets how to run a hotel! I did not use the attached water park, but heard a lot of happy kids and parents were very satisfied! The GM cares about... More 

Helpful?
1 Thank Tom K
HolidayInnMG, Front Office Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Tom, thank you so much for the 5-star review! We appreciate you staying with us and saying all those nice things. We truly strive for excellence here and we're glad that you were able to receive that. We hope to see you again soon! More 

Deland
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 August 2016

My husband travels regularly to Maple Grove for business, and brought me along on a recent trip.I would have loved to have said this place was great, but alas, that was not the case. From the minute we arrived we had problems, our fridge froze our drinks which proceeded to explode, our room did not get cleaned for several days,... More 

Helpful?
Thank JeannineandBruce
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Jeannine and Bruce, Thank you for your recent review of our property, but sad to see the title of it. It sounds like from the fridge to your room not being cleaned, it made your stay unsatisfactory. I would love to discuss this further with you so we could have you back again and hopefully have a better time. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Our Maple Grove Hotel in NW Minneapolis! Ideally situated in the heart of the Arbor Lakes Shopping and Entertainment District with easy access to I-94, I-494 and just off I-694, the Holiday Inn Hotel & Suites at Arbor Lakes in Maple Grove, MN is a beautiful Venetian-themed hotel that features grand accommodations that put you close to NW Minneapolis' most exciting attractions and businesses. Corporate travelers appreciate our Maple Grove, MN lodgings near major businesses such as Boston Scientific, Target, Cargill, Great River Energy and Medtronic. Over 1,900 square feet of meeting space, a 24-hour business center and free high-speed Internet access are provided to accommodate our guests' professional needs. Guests of our Maple Grove, Minnesota hotel enjoy visiting the Shoppes at Arbor Lakes, the Hubert H. Humphrey Metrodome, the Mall of America and the Science Museum of Minnesota in nearby St. Paul. Downtown Minneapolis offers plenty of dining, shopping and entertainment options less than 10 miles away. During your stay, we encourage you to take advantage of our hotel's Palazzo restaurant & lounge. An indoor, heated pool & whirlpool and a well-equipped fitness center are provided for your convenience, while our exclusive, indoor Venetian Waterpark is open Friday - Sunday for the best in recreation. As you plan your trip, we invite you to explore our exceptional Maple Grove, MN hotel rates and make your reservations today. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

Address: 11801 Fountains Way, Maple Grove, MN 55369-7203
Region: United States > Minnesota > Maple Grove
Price Range: RM509 - RM826 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Maple Grove - Arbor Lakes
Holiday Inn Maple Grove
Maple Grove Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes staff and other travellers.
1 question
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Grand Rapids, Michigan
27 days ago

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Questions? Get answers from Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Jacuzzi suite!”
 of 5 bubbles kloretta24, 25 Jul 2016 | Read review
“We stayed in Room 317 which was great.”
 of 5 bubbles ontheroad6, 23 Jun 2016 | Read review
“Rooms above 1st floor may be quieter.”
 of 5 bubbles GSQrider, 5 Jun 2016 | Read review
“We had a suite on the 4th floor. It had lots of extra room and a small balcony. We would chose this room again.”
 of 5 bubbles 539maryellenh, 5 Jun 2016 | Read review
“Stay on north side, away from interstate traffic.”
 of 5 bubbles earla239, 23 Nov 2015 | Read review
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