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Extended Stay America - Minneapolis - Maple Grove

106 reviews
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Traveller (5)
Room & Suite (9)
Dining (2)
Overview
  • Excellent16%
  • Very good13%
  • Average11%
  • Poor15%
  • Terrible45%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (106)Write a Review
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All reviewsoff the highwaystayed one nightfull size fridgeminneapolis areabed was very comfortableventsburnermn
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11 - 15 of 105 reviews
Reviewed 11 August 2017 via mobile

I stayed one night here. Service with a smile. Very nice people at the front desk. Property and room were clean. Bed was very comfortable. Great price for this convenient location. Right off the highway but still quiet. I would stay here again.More

Thank jeff794
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 12 August 2017

It was a pleasure having you as our guest at Extended Stay America - Minneapolis - Maple Grove. We are delighted to know you were impressed with every aspect of our hotel, especially with the great value we offer for the price. We hope to...More

Reviewed 9 August 2017 via mobile

Stressed and frustrated to the max with life it was now time to check in to our hotel ,so stressed with life I was dreading the check in prosess and interacting with more people,and fearfull that yet another thing would go wrong with my day...More

Thank Carolyn h
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 11 August 2017

Carolyn, thank you for staying at Extended Stay America - Minneapolis - Maple Grove. We are thrilled to read your comments about the great service you received from our jasmine, and how they exceeded your expectations. I will share your compliments with her. Thanks for...More

Reviewed 28 July 2017

Talking my business to another establishment. I've attempted to give extended stay another chance but they have failed again. From booking my room at a hotel that was 40 min from where i requested to be, giving me a dirty room and overall just a...More

Review collected in partnership with Extended Stay
Thank ferozek239
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 29 July 2017

Thank you for your loyalty and for taking the time to review our hotel. We are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our management team is taking steps to ensure future...More

Reviewed 27 July 2017

From the minute you arrive you'll be treated poorly at this hotel. The room smelled smoke the noise from the interstate was unavoidable. The furnishings were terrible; There's really nothing at all to like about this hotel except possibly its locationMore

Review collected in partnership with Extended Stay
Thank Mike D
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 27 July 2017

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable stay, and we did not live up to your expectations. Your concerns will be shared with the respective team in an effort to improve...More

Reviewed 26 July 2017

Don't book. Disgusting, uncomfortable and unsafe. Parking lot was a hang out. Bed was rock hard. Floors not clean. Bathroom not clean. Underage drinking and smoking. Employees children running around unattended. AC didn't keep the room cool. I was shocked since this establishment is in...More

Review collected in partnership with Extended Stay
Thank ilovefooddontyou
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 27 July 2017

Thank you for your candid feedback. We sincerely apologize for the service and cleanliness issues you encountered during your visit. The problems you faced is unacceptable by our standards and will share these concerns with our management and staff so that they can take the...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$84 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$84 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (5)
Room & Suite (9)
Dining (2)
Questions & Answers
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Room Tips
"Rooms away from the highway are better but its still is just like home."
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"I can't offer any advice for this place, stay away!"
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"Our room faced the freeway but was still pretty quiet."
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"All rooms we're good. Very little traffic."
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