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Extended Stay America - Minneapolis - Maple Grove

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Room & Suite (9)
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Overview
  • Excellent16%
  • Very good12%
  • Average11%
  • Poor15%
  • Terrible46%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (108)
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All reviewsoff the highwaystayed one nightfull size fridgeminneapolis areabed was very comfortableburnerventsmn
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21 - 25 of 107 reviews
Reviewed 27 June 2017

Sink dripped and they said they would fix and didn't. Breakfast was granola bars and only 1 coffee machine. No water or juice. Awful I would not go back. They didn't tell us they don't change the towels.More

Review collected in partnership with Extended Stay
Thank susan z
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 28 June 2017

Susan, thank you for staying with us. We are sorry our breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to it. Fresh linens and towels along with any toiletries are always available at...More

Reviewed 23 June 2017

Won't be back again! It's like some kind of disgusting flop house. I'm so embarrassed that I brought a friend there to stay also. Nothing at all as it's described or like other "extended stay" type of hotels. No cookware in the rooms, it's not...More

Thank PrimaGatto
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 24 June 2017

We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience is not typical of our service delivery,...More

Reviewed 22 June 2017

This was first time staying at a extended stay America.It will be my last for sure.Staff was outright rude and didn't care to take care of issues with hotel.This hotel is in need of staff changes and room updates for sure.I would not recommend this...More

Review collected in partnership with Extended Stay
Thank JPFLYONE
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 24 June 2017

It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept...More

Reviewed 20 June 2017

Vacation at Minnesota to attend birthday party. Site seeing, gathering of friends and family, long time College mates and the like. Our gathering was very interesting full of surprises from our hosts. Thanks to them

Review collected in partnership with Extended Stay
Thank florencek347
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 21 June 2017

Florence, thank you for choosing to stay with us on your vacation. We are glad you had an enjoyable trip. We hope to be of your service again in the future. Sincerely, General Manager

Reviewed 20 June 2017

I wouldn't recomend this hotel fer any one, they said breakfast was included in the service , that was a lie, the only breakfast available was coffee and breakfast bars, i think this should had been made clear for the guest before booking. Dont hide...More

Review collected in partnership with Extended Stay
Thank Elizabeth N
Response from 00esa, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 21 June 2017

Elizabeth, we regret the disappointing stay you had with us. Please accept our apologies for the smoke smell you experienced while here. We work hard to provide a clean and comfortable environment to our guests, and we ensure you that we diligently improve our efforts....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$94 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$94 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (5)
Room & Suite (9)
Dining (2)
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Room Tips
"Check your bed before you sleep in it"
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"Rooms away from the highway are better but its still is just like home."
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"I can't offer any advice for this place, stay away!"
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"Our room faced the freeway but was still pretty quiet."
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